Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Admiral Plaza Hotel
- “The staff was very polite and helpful.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

La Bella Vista
- “Very friendly and helpful owner. Very comfortable chalet. The breakfast was optional and contracted out. It was very good. Lovely setting in the countryside. Short drive to Urubici, where there are several restaurants. Also availability of meals by delivery.”
Canada

EXchange Hotel Vancouver
- “Very friendly Staff The Doorman are very friendly and always help with whatever you need. Rooms are always clean and Spacious. Great location, walking distance to coal harbor, the best restaurants, the mall and the Sky train. There's nothing bad to say about this hotel, I stay here for every work or personal trip to Vancouver. Check-ins are easy and efficient. They have all the amenities you need. A must stay in Vancouver. 5 star !”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Central Studio with AC-Wifi by HOSPI S1
- “A very nice modern studio in a very central location. The host was helpful and responsive. I can highly recommend”
Indonesia

Kastara Resort
- “Everything was perfect. Highly recommend this hotel. The food is one of the best in Bali.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

ART HOTEL Aomori
- “All amenities you would expect, the atrium Nobuto display is wonderful, the lunch buffet has a huge selection for a good price.”
Malaysia

Ipoh Tasek Family-Masjid Muhammadiah SY15
- “Comfortable and inviting, this place is very clean and reasonably priced. It provides a safe environment for children to play and hang out. Its location is convenient and easily accessible for dining options. We enjoyed our stay and will definitely choose this property again when we visit Ipoh.”
Netherlands

Postillion Hotel Amsterdam
- “The staff were all very helpful and friendly. The room was clean, quiet and comfy and loved the smart technology. Location was perfect, 7 minute walk to the metro station and just under 20 minutes train ride into Amsterdam centre.”
Poland

La Guitarra Hostel Gdańsk
- “Very well managed hostel. The staffs are very informative and friendly. Location is great to see old town area.”
Portugal

Mercearia da Vila
- “Gorgeous room very comfortable. Great breakfast and a bar downstairs”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Photohostel
- “Wonderful place to stay, definitely our favourite part of town. Such friendly owners and staff. Always so welcoming 😊 Photos are of the café at the Photohostel (great food and drink) and the local streets just outside.”
Turkey

Nisa Apart Sultanahmet
- “Good location hotel within walking distance of attractions”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £130
Cardigan Castle
Cardigan, United Kingdom

Average review score: 9.1
- Positive section of review
  
  Convenient location to explore the town, nice neighbourhood with cafes and little local shops. Nice pizza shop just across the street few steps away. Comfy bed, hot shower. Breakfast included, plus self-served unlimited coffee and tea, jam & croissants which is more than enough, food tastes good but a little bit random on the portion on different days. Staff are so friendly and helpful. Free parking. Instructions are clearly provided. Bonus point is free to visit the castle and early access to the green house.
- Negative section of review
  
  A bit noisy on a Saturday night
Reviewed: 18 April 2024 Stayed in April 2024

Karen Australia
From £115
Leonardo Edinburgh City
Edinburgh, United Kingdom

Average review score: 8.2
- Positive section of review
  
  I had an early flight, so didnt sleep.Had breakfast and slept for 2 hours. Comfy bed, but a bit too soft. Breakfast was nice, but the buffet/ table service combination leaves guests hopping up for everything you need. I overheard a male waiter repeating how I wanted my food, as if I was being demanding. Hotels are a service industry, you give the customer what they ask for without making an issue of it! If a customer asks for something they forgot, don't tell them to go get it yourself!
- Negative section of review
  
  Please train waiters in customer service skills.
Reviewed: 18 April 2024 Stayed in April 2024

bajl71 Ireland
From £95
Balmacara Hotel
Kyle of Lochalsh, United Kingdom

Average review score: 7.9
- Positive section of review
  
  Location was near Isle of Skye so a good alternative to staying at Isle of Skye where accom were expensive. Was glad that I did a £3.90 upgrade to a room with sea view. It’s a basic room with basic amenities provided. Room was quite spacious, TV with Netflix was a bonus. Breakfast was not bad, but you’ll need to get the attention of the server to take your order. Convenience store is just next door. Free parking on premise as well.
- Negative section of review
  
  It’s not too brightly lit so room was a bit dim but just a personal preference. Toilet was not clean, there were already clumps of hair on the floor when we checked into the room. Something to take note of.
Reviewed: 18 April 2024 Stayed in April 2024

Yu Singapore
From £78
Best Western Plus The Connaught Hotel and Spa
Bournemouth, United Kingdom

Average review score: 7.8
- Positive section of review
  
  10 min walk to the beach, room clean, bed comfortable. Staff all very friendly, welcoming and extremely efficient . Special thanks to Kevin who resolved an issue promptly. SPA relaxing and very clean. Breakfast lovely. - large selection of hot and cold food. Would definately stay again.
- Negative section of review
  
  Parking cannot be reserved. First come, first serve.
Reviewed: 18 April 2024 Stayed in April 2024

S United Kingdom
From £49
Maluth Lodge
Great Yarmouth, United Kingdom

Average review score: 9.5
- Positive section of review
  
  Like home away from home. Helen & Jeff were amazing and looked after us very well. Made us a fantastic breakfast and gave us lots of recommendations in the area.
Reviewed: 18 April 2024 Stayed in February 2024

Laurence United Kingdom
From £77
Stanley Lodge Farmhouse
Cockerham, United Kingdom

Average review score: 9.3
- Positive section of review
  
  Beautiful charming , exceptionally clean , lovely breakfast & perfect hosts. Would definitely stay again ☺️
Reviewed: 18 April 2024 Stayed in March 2024

Paula United Kingdom
From £67
Holiday Inn Express - Glasgow - City Ctr Theatreland, an IHG Hotel
Glasgow, United Kingdom

Average review score: 8.3
- Positive section of review
  
  Breakfast was simple and good. Staff is helpful. Near bus terminal and shopping area.
- Negative section of review
  
  Room is small. A little sloppy and uneven roads to drag luggage up.
Reviewed: 18 April 2024 Stayed in April 2024

Julie Singapore
From £65
The Harrogate Inn - The Inn Collection Group
Harrogate, United Kingdom

Average review score: 8.1
- Positive section of review
  
  Bar area was really nice and spacious and relaxing
- Negative section of review
  
  Nothing major just a couple of minor issues
Reviewed: 18 April 2024 Stayed in April 2024

Angela United Kingdom
Spire View Apartment*SO15 Sleeps 4-Secure Parking
Southampton, United Kingdom

No reviews yet
- Positive section of review
  
  Space and quiet
- Negative section of review
  
  Nothing
Reviewed: 18 April 2024 Stayed in April 2024

Emilia United Kingdom
From £88
Glen Mhor Hotel
Inverness, United Kingdom

Average review score: 7.8
- Positive section of review
  
  Good location
- Negative section of review
  
  Very uncomfortable bed, although a good size but just very springy and not a great night sleep. A mattress topper would help a lot. Unpleasant smell from the bathroom from when we arrived, weren't able to open the window due to it being locked to prevent the smell spreading. understandably there was a function that night we stayed as explained on a notice at reception however we did not except to be staying directly above it and it was extremely loud and went on until around 1am.
Reviewed: 18 April 2024 Stayed in April 2024

Anna_x United Kingdom