1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Really lovely view from room, staff were lovely even got upgraded room on arrival which was great! Spa facilities were great with sauna, steam-room, indoor pool and amazing view from the outdoor jacuzzis. Breakfast was great, saw some complaints about having to pay extra for hot foot but thought there were loads of options for what was included in breakfast without hot food!! Saw loads of bad reviews but personally not sure why, we had a great stay - do not let it put you off.
Negative section of review
Hotel is slightly outdated but that is only thing I could complain about and even then it did not bother us.
Positive section of review
We had a lovely view of the river and York Minster. The breakfast buffet was well-stocked and there was plenty of choice of hot and cold items. The location of the restaurant was very convenient for walking to attractions in the historic centre.
Negative section of review
Nothing
Positive section of review
The cottage is surprisingly big. It comfortably accommodates a family of 4. Good range of kitchen equipment, TV and heating. Lovely view of the river. We'll situated on the south of the river so easy access to many towns and attractions.
Negative section of review
Fold down bed wasn't the most comfortable we ended up taking the mattress off the bed and just sleeping on in on the floor, which was much more comfortable.
Positive section of review
Position on the shores of the sea inlet. Room looking directly over sea and stunning vistas . Room equipped with everything we needed. Satellite fed WiFi excellent .
Negative section of review
No downsides
Positive section of review
Everything. It’s cozy, clean, spacious and everything you need is there. The cost is also really good value for money. The log burner has to be the favourite part!
Negative section of review
Well we liked it enough to return after our first visit but if we had to pick something we didn’t like it would be the driveway to the house as it’s quite bumpy but it’s not something that would stop us from returning!
Newcastle upon Tyne, United Kingdom
Positive section of review
There is parking available behind the hotel. The walk to the city centre is welcome after a long drive. Very friendly and helpful staff.
Negative section of review
The mattress in Room 7 felt a bit lumpy.
Derry Londonderry, United Kingdom
Positive section of review
It’s location was excellent. Easy paid parking just down the street
Negative section of review
The stairs
Positive section of review
The cottage was very clean and comfortable.
Negative section of review
Only 1 option for food in the evening, in the village and unfortunately it didn't suit our needs.
Positive section of review
very clean, and in a good location.
Negative section of review
wish there was more mirrors