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Verified reviews from real guests

How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Grand Millennium Business Bay

    - “Excellent 5-star hotel in Dubai, located in one of the best areas – Business Bay. Perfect if you are coming by car - excellent valet services and ample parking space. All the staff was friendly, attentive, polite and helpful, and went above and beyond to make our stay comfortable. The services are great (e.g., We used the laundry service which was reasonably priced and timely, or the reception was always helpful with anything we needed). Hotel itself is new, very modern and tastefully decorated, with large lobby spaces to hangout. Room had a view of the bay and Burj Khalifa. Room was very spacious, clean and well equipped. Amenities include chairs, tables, desk, windows with sun blinds, smart TV, powerful air-conditioning, mirror, plenty of closet space with hangers, safe, fridge, tea kettle, tea & coffee, USB charging sockets and lamps on both sides of the bed, great lighting, fast Wi-Fi, iron, shoe horn, hair dryer, and essentials like towels, shampoo, shower gel, etc. Bed and blankets were large. Mattress was very comfortable (also for people with back problems). Bathroom was spacious, well-designed and clean, with a bathtub, walk-in shower, bidet, toilet and vanity mirror. Breakfast was just delicious, with every variety of food imaginable. Staff was attentive and careful about allergies and special dietary requirements. Hotel has four in-house restaurants and a bar to choose from, all of which are excellent. One of the restaurants has their own sheesha place with excellent sheeshas and service. Hotel has a decent swimming pool with a life guard on duty and a pool-side bar with nice views. Spa (includes jacuzzi, steam, sauna, etc.) was well-maintained and massage services were excellent. In general, one of the best hotels we have ever stayed in!”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Rio Branco Hotel

    - “The view from the rooftop. The breakfast was very good, the coffee was delicious. Was walking distance to everything. It was super clean. The employees are very honest and polite. No one speaks English or Spanish. Good money value.”

  • Sonder The Sunset

    - “Room was great. Good bed and space. Having the kitchen was great for all the yummy bits we go from the Greville markets!”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Acro Urban Suites

    - “Clean, had all the amenities, very good location, amazing staff”

  • The Pavilion Hotel Kuta

    - “The staff was very accommodating and great during my stay.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel Nikko Narita

    - “Fantastic service and excellent buffet and food, shuttle bus service very punctual and easy to catch at stop 33 directly outside exit from terminal 2/3/train station intersection at airport.”

  • Centrestage Petaling Jaya by Perfect Host

    - “This hotel became my regular choice for my both short and longer visits to KL. Perfect location in PJ, extremely friendly and professional staff.”

  • Shanghai Hotel Holland

    - “Very good hotel. Parking, near Delft. Walking distance.”

  • Leonardo Boutique Hotel Krakow Old Town

    - “Best place to stay when in Krakow.. helpful staff, plentiful varied breakfast, comfortable rooms (the comfort room i booked had coffee machine & fridge!), quiet area at night too, great location - 5 min walk to centre of Old Town. Overall everything you'd want from a hotel! (I didn't have dinner in hotel, so can't comment on that.)”

  • EsposendeGuesthouse

    - “Host was very welcoming and easy to talk”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Hyatt Regency Phuket Resort - SHA Extra Plus

    - “The staff were very friendly and went out of their way to make our stay enjoyable. The food was great and the pool And facilities for the children were terrific too”

  • Shangri-La Bosphorus, Istanbul

    - “I have a excellent stay in shangri la as always. But the different thing is first time I am in Turkey as well . The hotel is very nice,all of staff is very friendly and very helpful. Especially, I would like to thank you to Cansu who is making my stay more comfortable and polite and friendly person. As well as thank you to Ozgen for nice view room.She was very kind.Breakfast was very good.and thanks to Derya, Murat for serving and being nice too.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Leonardo Hotel Southampton - formerly Jurys Inn

    Southampton, United Kingdom

    Average review score: 8.1
    • Positive section of review

      The overall hotel is really good with comfortable rooms all be it a little older but still comfortable and well maintained, the location of the hotel is not the best as far as trying to park a car and or walk to as it seems to be in the middle of a round-about.

    • Negative section of review

      Location for access and no car parking.

    Reviewed: 29 March 2024 Stayed in March 2024
    MidwayMetals Vietnam
  • Stay On The Hill - The Coach House

    Hexham, United Kingdom

    Average review score: 9.1
    • Positive section of review

      The location of this property is superb for a relaxing get away. The rooms were very clean and the bed super comfortable and added bonus of being a large bed.

    • Negative section of review

      There are stairs up to the room so a little hard if you have large suitcases. You do need to drive to food as there are no eating places close by. At a pinch, you could walk down the local pub The Boatside Inn but might be hard at night. There could be better instructions on how to find walking tracks and particularly Hadrians Wall as the maps were a little confusing. The room is a little small.

    Reviewed: 29 March 2024 Stayed in March 2024
    Taya Australia
  • The Quay Hotel and Spa

    Conwy, United Kingdom

    Average review score: 8.8
    • Positive section of review

      Impossible to single out any aspect. Hotel was absolutely top class, facilities and hygiene very good. Staff more than just helpful. Top marks alll round

    • Negative section of review

      Nothing.

    Reviewed: 29 March 2024 Stayed in March 2024
    John United Kingdom
  • Spring River Ebbsfleet by Marston's Inns

    Gravesend, United Kingdom

    Average review score: 8.5
    • Positive section of review

      Plenty of parking. Clean and good size bedrooms. Comfortable bed. Quiet location. Very close to Eastgate Church where I was attending a conference.

    • Negative section of review

      Ventilation device in the room was broken. Couldn’t find any air conditioning controls. Could have maybe had a comfy chair or sofa to sit on. Food next door on the evening wasn’t great. All microwave ready made stuff! Breakfast was okay but not great. Food wasn’t cheap either.

    Reviewed: 29 March 2024 Stayed in March 2024
    Rachel United Kingdom
  • Purdy Lodge

    Belford, United Kingdom

    Average review score: 8.4
    • Positive section of review

      Friendly staff, great food and excellent value for money. Loved the view out the window and we didn't hear any road noise in our room

    • Negative section of review

      Nothing to not like.

    Reviewed: 29 March 2024 Stayed in March 2024
    Morris United Kingdom
  • The Gantry London, Curio Collection By Hilton

    London, United Kingdom

    Average review score: 8.7
    • Positive section of review

      Very very friendly, was so good I booked another day! My girlfriend loved it, and it helped make her first time in London special

    Reviewed: 29 March 2024 Stayed in February 2024
    Gio United Kingdom
  • Finest Retreats - 13 Belle House - Apartment 1

    Filey, United Kingdom

    Average review score: 9.4
    • Positive section of review

      I loved it had an in suite also an another shower/ bathroom facility, I loved it second to none

    • Negative section of review

      Nothing actually though I would have liked my Friend to have been able to have took her small dog

    Reviewed: 29 March 2024 Stayed in March 2024
    Hale United Kingdom
  • Bay Retreat Villas

    Padstow, United Kingdom

    Average review score: 8.4
    • Positive section of review

      Stay was beautiful with a cute balcony and the backyard. Place was kept clean.

    • Negative section of review

      Toiletries weren’t provided. Basic necessity like body wash or shampoo was needed. Expected some sachets or a small box of tea coffee and sugar.

    Reviewed: 29 March 2024 Stayed in March 2024
    Bindu India
  • The Grand Hotel

    Torquay, United Kingdom

    Average review score: 7.2
    • Positive section of review

      Just love this hotel , very grand indeed

    • Negative section of review

      Needs a redecorate that's all

    Reviewed: 29 March 2024 Stayed in March 2024
    Lee United Kingdom
  • King Solomon Hotel- Golders Green

    London, United Kingdom

    Average review score: 6
    • Positive section of review

      Nothing at all

    • Negative section of review

      They gave us a loft room on 3rd floor, the hotel had no left. There was no bin in the room, no microwave no nothing just a small size bed.

    Reviewed: 29 March 2024 Stayed in March 2024
    Khan United Kingdom