Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Premier Inn Dubai Al Jaddaf
- “We loved the location. Metro station was just few meters away and if you took a taxi, u were in the city centre in 10-15 minutes. The bed was truly amazing! Felt well rested every single day. We also enjoyed the hotel restaurant and bar - delicious food and great drinks! Definitely recommend the hotel.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

POUSO DO BEIJA FLOR
- “Great clean place with great host and a very good location. the host was super helpful with tips and just a general friendliness.”
Canada

Dancing Bear Inn Hostel
- “Staff super nice and helpful”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Scorpios Mansion / Downtown Skala / Seaside
- “The holiday home is just gorgeous! I felt being welcomed by family. Roula and Nick are such excellent hosts. Our flights arrived late and they waited for us to arrive to hand over the keys. The house is so tastefully decorated. The beds were very comfortable. Roula and Nick were very friendly and looked after us like family. They also arranged a taxi service for us. We met Poppi who was just delightful and helpful us to explore bit more of the island. I can’t recommend this place enough for anyone looking to escape to a place that is far from the maddening crowd.”
Indonesia

Sahadewa Resort & Spa
- “The staff was one of the best parts. They were great and always helpful. The location was in a good place too.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Tabist Hotel Nizi Fuefuki Misaka
- “Everything is perfect ❤️❤️❤️ We will comeback again.”
Malaysia

Axon Suites KL Pavilion
- “Good location staff is very freindly all is good”
Netherlands

Test property MARA
- “Everything was to my liking. Great breakfast.”
Poland

Central Krak Apartments
- “A very quiet property in an excellent location with a walking distance to the Old Town and the railway station which takes you directly to the airport. A plenty of places to eat around and a good shop in the building, if you need anything urgently. The owner is very helpful and a quick replier. The flat has everything you need for a short stay. Really happy with the stay.”
Portugal

Estabulo de Valinhas
- “We have had a great time at this country hostel. Don't hesitate and book if you are walking the Camino walk”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

The Royal ThaTien Village
- “Great Air Con, location and staff”
Turkey

Lily Town Hotel
- “Fantastic location, so close to coffee, food and the old town. We arrived late and were tired but the guy on staff told us that we should go out and explore Hadrians Gate and Old town at night and we are so glad that we did! Was a really cool vibe - would recommend exploring at night - this was at 11pm! Bed was comfy and the space was perfect to spent a night or two in as a stopover. Location and value for money are hard to beat. We were able to park our hire car directly outside the front of the hotel which was awesome. Staff were great and very helpful. We would stay here again.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £173
Criffel Cottage
Dumfries, United Kingdom

Average review score: 9.8
- Positive section of review
  
  We walked in and were impressed by the size of the place and the cleanliness. Absolutely wonderful! The property location was very quiet and the bedrooms nice and dark for sleeping. Very comfy king bed in the master bedroom with good lighting for reading, plus 2 other spacious bedrooms. The lounge had 2 sofas and a well equipped separate toy/game room. The dining room was spacious and nicely decorated, and the kitchen well equipped. There are appliance instructions and information about tourist sites. The owner is friendly, helpful and responsive if you ask questions. Hard to find anything wrong with it. A clothes dryer might be useful. There are indoor racks and a clothes line for drying clothes.
Reviewed: 19 April 2024 Stayed in April 2024

Katherine United Kingdom
From £79
The Crown Pub & Guesthouse
London, United Kingdom

Average review score: 8.6
- Positive section of review
  
  The room was basic and fit for purpose for a quick visit. As you can imagine the sound from the pub can be heard in the rooms , luckily as a mother of twins away from my kids for the first time i was not phased by this. If however if you are a light sleeper it would disturb you. The staff where super super nice and really helpful. A bonus was the customers in the pub honestly the friendliest bunch of people ive ever come across in a pub. Would recommend if you're not a light sleeper.
- Negative section of review
  
  I wouldnt say there was anything i didnt like about the inn. It was as expected.
Reviewed: 19 April 2024 Stayed in April 2024

Fairhurst United Kingdom
From £36
Campanile Hotel Hull
Hull, United Kingdom

Average review score: 6.6
- Positive section of review
  
  The motel style of the rooms. The room was very spacious and had everything you need for a few nights stay. Spotlessly clean and the beds where very comfortable. quite inside the room even though we were om a very busy junction. Also very secure amble free parking right outside your door.
- Negative section of review
  
  would of liked the option of breakfast. And a evening meal menu would of been good.
Reviewed: 19 April 2024 Stayed in January 2024

GEOFF United Kingdom
From £60
Motel One Manchester-Piccadilly
Manchester, United Kingdom

Average review score: 8.6
- Positive section of review
  
  Very slick service. Hotel had everything needed, very clean and functional. Excellent location opposite Picadilly station. Good views over the city from my top-floor room. Wifi was good quality.
- Negative section of review
  
  n/a
Reviewed: 19 April 2024 Stayed in March 2024

Karma United Kingdom
From £59
ibis York Centre
York, United Kingdom

Average review score: 7.4
- Positive section of review
  
  The staff very helpful, room was very spacious , we was on ground floor at front of hotel and was worried we would here traffic all night but we couldn't ,great location
Reviewed: 19 April 2024 Stayed in April 2024

Tracy United Kingdom
From £166
The Gamekeeper's Inn
Skipton, United Kingdom

Average review score: 8.5
- Positive section of review
  
  Beautiful setting in a nice location. All staff were very friendly and helpful. Food at the property was very good.
- Negative section of review
  
  Nothing
Reviewed: 19 April 2024 Stayed in April 2024

Michael United Kingdom
From £69
Birchover One The Brayford
Lincoln, United Kingdom

Average review score: 8.5
- Positive section of review
  
  Location was good, really clean
- Negative section of review
  
  Booked an early check in, got to the property and couldn’t park in the parking spot, and the room wasn’t ready. Normally wouldn’t have been a problem but I booked an early check in for a reason
Reviewed: 19 April 2024 Stayed in April 2024

Liv United Kingdom
From £99
The Brewers Inn
London, United Kingdom

Average review score: 8.8
- Positive section of review
  
  Staff are very friendly
- Negative section of review
  
  Lots of clothes/carpet moths in room!! Carpets have been eater by the moths and need replaced. Bathroom in need of refresh
Reviewed: 19 April 2024 Stayed in April 2024

Jennifer United Kingdom
From £50
Mallowview Bed and Breakfast
Cleethorpes, United Kingdom

Average review score: 9.1
- Positive section of review
  
  Everything
- Negative section of review
  
  Nothing
Reviewed: 19 April 2024 Stayed in April 2024

Robin United Kingdom
From £50
Redwings Lodge Wolverhampton Central
Wolverhampton, United Kingdom

Average review score: 6.2
- Positive section of review
  
  Everything
- Negative section of review
  
  N/A
Reviewed: 19 April 2024 Stayed in April 2024

Ashley United Kingdom