Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Sofitel Dubai The Palm Resort & Spa
- “Staff were amazing. Elmarco from Laguna Beach Taverna, Sabre from pool and beech management, Linda at the breakfast. Everyone made this trip memorable. Thank you.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Dolphin Lodge
- “The food was absolutely exceptional. The location itself, while a bit of a travel, was great for excursions into the amazon. The guides and staff were friendly, professional, and fun!”
Canada

Knotty Pine Cottages, Suites & Motel Rooms
- “the room was really cosy, it was clean, and the view was really nice! we were also grateful for the host for giving us what we asked for even when it was quite late.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Villa Francesca
- “Very clean apartment. Excellent location for exploring the town, close to restaurants and shops. Petros is an excellent and friendly host.”
Indonesia

Villa Semua Suka X 3
- “A stunningly beautiful garden property. Wow! Very well kept, felt like home.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Resol Poshtel Tokyo Asakusa
- “Spotlessly clean, really helpful staff, and easy access to the station to get everywhere else.”
Malaysia

Lucentia Residence KL
- “Everything was Great, i enjoyed my trip”
Netherlands

nhow Amsterdam Rai
- “The staff are very nice. The rooms are very cosy , large and stylish. The beds are supper comfortable, and my room was very quiet Easy access to the city via underground or tram 4 and an evening in De Pijp Ten out of ten for this great hotel with super breakfast with a view”
Poland

Old Town Vistula Premium Apartments
- “My favourite place Always polite clean For me Thebes in Poland”
Portugal

Casa de Serpa - Turismo Rural
- “Didnt had it, was in hurry.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Pullman Bangkok Hotel G
- “Excellent room, quiet, great view, friendly staff and amazing breakfast as well as food in the burger place and roof top as well, i am glad i found a spot when i come to bangkok !”
Turkey

Wonder of cappadocia
- “Everything was perfect”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £79
Glynhill Hotel & Spa near Glasgow Airport
Renfrew, United Kingdom

Average review score: 7.6
- Positive section of review
  
  This was a last minute add on to our break and I have no complaints. From arrival the customer service was outstanding. The staff were so friendly and helpful, the rooms were a nice size, clean with everything you could need. The food far surpassed my expectations, I had the fish special for dinner and I was tempted to lick the plate it was so tasty. The breakfast buffet was again delicious with high quality food that had you turning back for more. The spa was a nice addition to melt away some stress and just relax. Over all the experience was 10/10 from start to finish, massive well done to the team. Thank you to all sho looked after us.
Reviewed: 24 April 2024 Stayed in March 2024

Esther Ireland
From £62
London Chigwell Prince Regent Hotel, BW Signature Collection
London, United Kingdom

Average review score: 6.8
- Positive section of review
  
  Courtney was super helpful on reception a true gem. All the Staff were polite and friendly. Really makes a difference. Nice big quiet room. Warm clean and well equipped. Had breakfast on the second morning of my stay and no complaints. Tasty and fresh.
- Negative section of review
  
  Room was a little far from reception but hey ho! Parking is free if you book direct with the hotel.
Reviewed: 24 April 2024 Stayed in April 2024

Barrett United Kingdom
From £95
The Green Inn
Goole, United Kingdom

Average review score: 9.7
- Positive section of review
  
  Perfect location to explore by car and amazing food and drinks at the pub for dinner and breakfast. The room was clean and comfortable with modern amenities.
- Negative section of review
  
  Not much else in the village happening.
Reviewed: 24 April 2024 Stayed in April 2024

Jessica United Kingdom
From £195
The Royal Hotel
Portree, United Kingdom

Average review score: 7.4
- Positive section of review
  
  Location and view from the room were excellent. Staff were friendly and helpful. Room cleaned daily and tea biscuits replenished.
- Negative section of review
  
  Insufficient parking. Disappointing range of choices for breakfast. Hotel passed its best days.
Reviewed: 24 April 2024 Stayed in April 2024

David United Kingdom
From £60
OYO Braeriach Hotel, Highlands Scotland
Newtonmore, United Kingdom

Average review score: 7.7
- Positive section of review
  
  A last minute stop over on our way home, very friendly owner who made us and the dog very welcome. Thank you.
- Negative section of review
  
  N/A
Reviewed: 24 April 2024 Stayed in April 2024

David United Kingdom
From £63
Mercure Maidstone Great Danes Hotel
Maidstone, United Kingdom

Average review score: 7.4
- Positive section of review
  
  Friendly staff with a warm welcome on arrival. Room very comfortable. Good food. Excellent facilities.
- Negative section of review
  
  The lift not being on the same level as reception as currently waiting a hip replacement and going up/down stairs difficult.
Reviewed: 24 April 2024 Stayed in April 2024

Patricia United Kingdom
From £63
The Three Crowns B&B
Plymouth, United Kingdom

Average review score: 8.8
- Positive section of review
  
  Beautiful room and breakfast. Staff very accommodating.
Reviewed: 24 April 2024 Stayed in April 2024

Susan Australia
From £142
The Mews Boutique Deluxe Apartments, Sleep 2-6 people , Central Location, Free Parking
Windermere, United Kingdom

Average review score: 9.3
- Positive section of review
  
  Everything was perfect great location beautiful house
Reviewed: 24 April 2024 Stayed in March 2024

Tara United Kingdom
From £105
The Kingswood
St Austell, United Kingdom

Average review score: 9.4
- Positive section of review
  
  Very good size room
- Negative section of review
  
  Could do with a fridge
Reviewed: 24 April 2024 Stayed in April 2024

david United Kingdom
From £79
Glynhill Hotel & Spa near Glasgow Airport
Renfrew, United Kingdom

Average review score: 7.6
- Positive section of review
  
  No breakfast
Reviewed: 24 April 2024 Stayed in April 2024

Janet United Kingdom