1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
just needed a lay over at the airport and the hotel was great value staff were brilliant and the room was exactly what I needed. The access from the bus infrastructure at Heathrow was great. take the Hoppa straight to the door.
Negative section of review
Nothing at these prices.
Positive section of review
The location was perfect, it was 5 minutes away from the centre with nearby parking. The facilities were clean and abundant. And the staff were very welcoming and helpful. Good sized bed, 2 TVs and lots of wardrobe space.
Negative section of review
I paid for an upgrade to get a room for a view, but when I got there, it felt like I had to stand right up against the window to actually see anything other than the carpark opposite.
Positive section of review
Location, right next to the university. Comfortable bed, warm, quite spacious, nice hot shower. Friendly, helpful and responsive staff. Easy late checkout. Little bottle of milk much appreciated!
Negative section of review
Checkin was tricky because of an error with the checkin code, but staff resolved it pretty quickly. No spoon! Almost no cutlery. Very little cutlery. It took me a while to release that the large windows had privacy film on them - my studio was right on the road so it felt as if everyone could look right in. Road is quite busy, and flats are next to student housing - but with window shut it was fine.
Positive section of review
Abbey was a kind and friendly host, and the room was perfect and reasonably priced for a weekend at Alton Towers
Negative section of review
Nothing to report!
Positive section of review
Location was excellent, staff were very friendly and the hotel was warm and welcoming
Positive section of review
The facilities was nice, enjoyed breakfast with variety of options
Negative section of review
Personally, the 3 course meal and my TV was not working
Positive section of review
Very nice relaxing before starting our next day in village.
Negative section of review
Loved it all be back summer hopefully .
Positive section of review
Excellent hosts, perfect breakfast, will definitely be back
Spinney Hill, United Kingdom
Positive section of review
Nothing so filthy we could not find a clean bed.
Negative section of review
No one met us Absolute filth Rotten food on stove Appears last guest left in a hurry in November (4 months ago) 4 months mail under the door Clothes everywhere bathtub had curtains in it. Looks like last guests listed as " workers" left so quickly they left everything behind, perhaps forced eviction
Positive section of review
Not too far from the places we wished to visit.
Negative section of review
Step up to apartment difficult with wheelchair. Would have liked a cafetière.