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How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Grand Millennium Business Bay

    - “Excellent 5-star hotel in Dubai, located in one of the best areas – Business Bay. Perfect if you are coming by car - excellent valet services and ample parking space. All the staff was friendly, attentive, polite and helpful, and went above and beyond to make our stay comfortable. The services are great (e.g., We used the laundry service which was reasonably priced and timely, or the reception was always helpful with anything we needed). Hotel itself is new, very modern and tastefully decorated, with large lobby spaces to hangout. Room had a view of the bay and Burj Khalifa. Room was very spacious, clean and well equipped. Amenities include chairs, tables, desk, windows with sun blinds, smart TV, powerful air-conditioning, mirror, plenty of closet space with hangers, safe, fridge, tea kettle, tea & coffee, USB charging sockets and lamps on both sides of the bed, great lighting, fast Wi-Fi, iron, shoe horn, hair dryer, and essentials like towels, shampoo, shower gel, etc. Bed and blankets were large. Mattress was very comfortable (also for people with back problems). Bathroom was spacious, well-designed and clean, with a bathtub, walk-in shower, bidet, toilet and vanity mirror. Breakfast was just delicious, with every variety of food imaginable. Staff was attentive and careful about allergies and special dietary requirements. Hotel has four in-house restaurants and a bar to choose from, all of which are excellent. One of the restaurants has their own sheesha place with excellent sheeshas and service. Hotel has a decent swimming pool with a life guard on duty and a pool-side bar with nice views. Spa (includes jacuzzi, steam, sauna, etc.) was well-maintained and massage services were excellent. In general, one of the best hotels we have ever stayed in!”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Rio Branco Hotel

    - “The view from the rooftop. The breakfast was very good, the coffee was delicious. Was walking distance to everything. It was super clean. The employees are very honest and polite. No one speaks English or Spanish. Good money value.”

  • Sonder The Sunset

    - “Room was great. Good bed and space. Having the kitchen was great for all the yummy bits we go from the Greville markets!”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Acro Urban Suites

    - “Clean, had all the amenities, very good location, amazing staff”

  • The Pavilion Hotel Kuta

    - “The staff was very accommodating and great during my stay.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel Nikko Narita

    - “Fantastic service and excellent buffet and food, shuttle bus service very punctual and easy to catch at stop 33 directly outside exit from terminal 2/3/train station intersection at airport.”

  • Centrestage Petaling Jaya by Perfect Host

    - “This hotel became my regular choice for my both short and longer visits to KL. Perfect location in PJ, extremely friendly and professional staff.”

  • Shanghai Hotel Holland

    - “Very good hotel. Parking, near Delft. Walking distance.”

  • Leonardo Boutique Hotel Krakow Old Town

    - “Best place to stay when in Krakow.. helpful staff, plentiful varied breakfast, comfortable rooms (the comfort room i booked had coffee machine & fridge!), quiet area at night too, great location - 5 min walk to centre of Old Town. Overall everything you'd want from a hotel! (I didn't have dinner in hotel, so can't comment on that.)”

  • EsposendeGuesthouse

    - “Host was very welcoming and easy to talk”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Hyatt Regency Phuket Resort - SHA Extra Plus

    - “The staff were very friendly and went out of their way to make our stay enjoyable. The food was great and the pool And facilities for the children were terrific too”

  • Shangri-La Bosphorus, Istanbul

    - “I have a excellent stay in shangri la as always. But the different thing is first time I am in Turkey as well . The hotel is very nice,all of staff is very friendly and very helpful. Especially, I would like to thank you to Cansu who is making my stay more comfortable and polite and friendly person. As well as thank you to Ozgen for nice view room.She was very kind.Breakfast was very good.and thanks to Derya, Murat for serving and being nice too.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Rydal Lodge

    Rydal, United Kingdom

    Average review score: 9.1
    • Positive section of review

      Fantastic location, centrally located in Rydal for many hikes and hillclimbs. Close to Ambleside where there are a large collection of shops cafes and restaurants. Lovely old character building with many quirky aspects. Large garden on edge of stream ... would be delightful on a summer's day. Very comfy beds and warm rooms. The Snug with coal fire is an inviting room to which to return on a cold/wet day. The honour bar is reasonably well-stocked and a lovely touch. Superb breakfast cooked by the new owner and host. Good luck with your plans to improve the property and its amenities, Ian.

    • Negative section of review

      The traffic noise from the adjacent main road could be a little intrusive. Decor a little tired in places.

    Reviewed: 29 March 2024 Stayed in March 2024
    ROBERT New Zealand
  • Priory Studio- New apartment inside the city walls

    York, United Kingdom

    Average review score: 8.7
    • Positive section of review

      It was so ideal it was a 5 minute walk at the most from everything you might need and the apartment itself was perfect, quiet and cosy. It was very clean which is always a bonus! I couldn’t thank the host enough when I forgot the code to the apartment I rang and she was happy to help no matter what time thanks again for our lovely stay in York.

    Reviewed: 29 March 2024 Stayed in March 2024
    Holly United Kingdom
  • Surrey Street Duplex

    Norwich, United Kingdom

    Average review score: 9.8
    • Positive section of review

      Great location, it is walking distance to city centre without being on the busy high street. The property is well equipped with everything you would need for your stay. The host was quick to reply to queries, and even accommodated a last minute request. A lovely place that I would happily stay in next time we are in Norwich.

    • Negative section of review

      Nothing.

    Reviewed: 29 March 2024 Stayed in March 2024
    Almaz United Kingdom
  • Titanic Hotel Liverpool

    Liverpool, United Kingdom

    Average review score: 9
    • Positive section of review

      Was given an upgrade on arrival, staff was very attentive and ensured we had everything we needed at both check in and check out. We used the spa facilities and both had a massage each, again very enjoyable and would return in a heartbeat. 10/10 recommend the maya blue wellness staff - Steph

    Reviewed: 29 March 2024 Stayed in March 2024
    Georgia United Kingdom
  • Ferry House

    Pembroke Dock, United Kingdom

    Average review score: 8.8
    • Positive section of review

      It was lovely, very clean and well kept. Had everything we needed for our stay.

    • Negative section of review

      Nothing at all.

    Reviewed: 29 March 2024 Stayed in March 2024
    Carol United Kingdom
  • The Lamb Inn

    Chinley, United Kingdom

    Average review score: 9.3
    • Positive section of review

      The dinner menu was varied and the food very good. Breakfast was excellent

    Reviewed: 29 March 2024 Stayed in March 2024
    Richard United Kingdom
  • Snowdonia Holiday Cottages

    Conwy, United Kingdom

    Average review score: 9.1
    • Positive section of review

      Spotlessly clean, warm & comfortable. In a beautiful setting.

    Reviewed: 29 March 2024 Stayed in March 2024
    Glyn United Kingdom
  • Radisson Blu Edwardian Kenilworth Hotel, London

    London, United Kingdom

    Average review score: 7.9
    • Positive section of review

      Location was great, close to tube, quiet neighbourhood.

    • Negative section of review

      Room was smaller than expected.

    Reviewed: 29 March 2024 Stayed in March 2024
    Rachel United Kingdom
  • Old Swan

    Skipton, United Kingdom

    Average review score: 9.3
    • Positive section of review

      Well appointed rooms, good bathroom and shower

    • Negative section of review

      Main bar very small

    Reviewed: 29 March 2024 Stayed in March 2024
    Alastair United Kingdom
  • Campanile Hotel Glasgow SECC Hydro

    Glasgow, United Kingdom

    Average review score: 7.1
    • Positive section of review

      The staff were so lovely!

    • Negative section of review

      The rooms were small and tired

    Reviewed: 29 March 2024 Stayed in March 2024
    Aine Ireland