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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location was the best, very close to all the places we wanted to visit Having access to an ironing board and an iron in the room is a brilliant idea, some hotels offer that on request. The price for 2 nights was also decent, considering the location. There’s a pool table in the reception/restaurant area that you can use free of charge! Additional pillows are also provided in the room.
Negative section of review
There was an empty plastic bottle under the bed (which I found as my phone fell off the bed) and the extraction fan was covered by fuzzy dust. The pillowcases we’ve had on had some holes as well.
Positive section of review
Modern, clean and well equipped. Close to local supermarket and a short walk to central Whitby
Positive section of review
Great facilities lovely staff and good location. Very clean throughout
Negative section of review
Band playing night we stayed and not our kind of music but I’m sure with a different band we would have enjoyed it
Positive section of review
Location, proximity to Keswick and the fabulous layout of the property
Negative section of review
Nothing not to like
Positive section of review
Great selection, and good quality. Nice bright breakfast room .
Negative section of review
Old lift system problematic and caused distress when malfunctioned. Dinner booked in hotel restaurant was very disappointing. Burnt overcooked tart and salad leaves were not all fresh. Reported to waitress to inform chef and came back and said sorry. In all fairness reception did not charge us. Poor interference on t.v .
Positive section of review
The apartment looked lovely... the bed was fairly comfortable.
Negative section of review
The smell was horrendous within the apartment, could only open 2 of the windows which were absolutely tiny so made hardly no difference, it must have been a known issue as there was so many plug in air fresheners which made no difference at all. The mould on the windows were terrible. Plug sockets falling off the walls.
Positive section of review
Location inside the terminal. Large bedroom. Comfortable bed.
Negative section of review
No tissues. Limited minibar.
Positive section of review
The house is perfect... host as well
Negative section of review
The curtains are white so we need to wake up with sun at 5.45 a.m ... terrible morning
Positive section of review
Comfortable bed Nice tv
Negative section of review
No toiletries Dust around floor Poor decoration No extra blanket
Positive section of review
very calm and peaceful
Negative section of review
the bathroom had a slight unpleasant smell when we arrived, perhaps due to lack of use