1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Kingston upon Thames, United Kingdom
Positive section of review
Needed a last minute place to stay for work and Raphael was very accommodating (even let me check out an hour later due to my work calls). It was comfortable, clean and in the town centre. The bed was also very comfortable and nice to see toiletries in the bathroom!
Negative section of review
The walls are thin so you can hear the neighbours but it wasn’t enough to bother me/ no fault of the host.
Positive section of review
Breakfast included as standard is always a welcome bonus but the main thing was the staff who helped me with a booking which had been made on the wrong day and sorted it all out for me.
Positive section of review
Everything it was a last minute booking for a trip to Liverpool was worth every penny, the bald head guy at breakfast was so lovely and friendly never met a guy like him.
Negative section of review
Nothing really only downside was that there was a few cigarette burns in room carpet and on quilt and tea and coffee in rooms didn’t get filled up next day.
Positive section of review
Room was fairly spacious and bed very comfy. Three flights of stairs slowed us down, especially with husband with mended hip.
Negative section of review
Pity there wasn't breakfast
Positive section of review
Room very clean, friendly staff, good hospitality and Weymouth beach was lovely
Positive section of review
Location , character, food , mostly friendly staff.
Negative section of review
Whilst not the end of the world , the television reception was dreadful and the bathroom is ready for a refit . Total invoice incorrect ( overcharged approx £90 ) which necessitated intervention by the manager who was brusque with no apology - needs addressing.
Positive section of review
Breakfast was fine. Dinner was fine.
Negative section of review
Bathroom looked cheap and cramped. Couldnt fit through the doors. They came off the runners whist trying. This could have been dangerous. that just emphasised the cheap instalment of the unit. Me being a pensioner with luggage found the station to far to walk. On asking for a taxi from the station to the hotel no one seemed keen to do the run . Not far enough i guess. So i never used the Station taxis, and i ever will.
Positive section of review
It provided what was expected
Negative section of review
Nothing really
Royal Tunbridge Wells, United Kingdom
Positive section of review
Good clean rooms
Negative section of review
Music too loud in restaurant and beer too expensive
Positive section of review
Nice room, clean
Negative section of review
Food menu very limits and expensive for what it was