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How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Grand Millennium Business Bay

    - “Excellent 5-star hotel in Dubai, located in one of the best areas – Business Bay. Perfect if you are coming by car - excellent valet services and ample parking space. All the staff was friendly, attentive, polite and helpful, and went above and beyond to make our stay comfortable. The services are great (e.g., We used the laundry service which was reasonably priced and timely, or the reception was always helpful with anything we needed). Hotel itself is new, very modern and tastefully decorated, with large lobby spaces to hangout. Room had a view of the bay and Burj Khalifa. Room was very spacious, clean and well equipped. Amenities include chairs, tables, desk, windows with sun blinds, smart TV, powerful air-conditioning, mirror, plenty of closet space with hangers, safe, fridge, tea kettle, tea & coffee, USB charging sockets and lamps on both sides of the bed, great lighting, fast Wi-Fi, iron, shoe horn, hair dryer, and essentials like towels, shampoo, shower gel, etc. Bed and blankets were large. Mattress was very comfortable (also for people with back problems). Bathroom was spacious, well-designed and clean, with a bathtub, walk-in shower, bidet, toilet and vanity mirror. Breakfast was just delicious, with every variety of food imaginable. Staff was attentive and careful about allergies and special dietary requirements. Hotel has four in-house restaurants and a bar to choose from, all of which are excellent. One of the restaurants has their own sheesha place with excellent sheeshas and service. Hotel has a decent swimming pool with a life guard on duty and a pool-side bar with nice views. Spa (includes jacuzzi, steam, sauna, etc.) was well-maintained and massage services were excellent. In general, one of the best hotels we have ever stayed in!”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Rio Branco Hotel

    - “The view from the rooftop. The breakfast was very good, the coffee was delicious. Was walking distance to everything. It was super clean. The employees are very honest and polite. No one speaks English or Spanish. Good money value.”

  • Sonder The Sunset

    - “Room was great. Good bed and space. Having the kitchen was great for all the yummy bits we go from the Greville markets!”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Acro Urban Suites

    - “Clean, had all the amenities, very good location, amazing staff”

  • The Pavilion Hotel Kuta

    - “The staff was very accommodating and great during my stay.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel Nikko Narita

    - “Fantastic service and excellent buffet and food, shuttle bus service very punctual and easy to catch at stop 33 directly outside exit from terminal 2/3/train station intersection at airport.”

  • Centrestage Petaling Jaya by Perfect Host

    - “This hotel became my regular choice for my both short and longer visits to KL. Perfect location in PJ, extremely friendly and professional staff.”

  • Shanghai Hotel Holland

    - “Very good hotel. Parking, near Delft. Walking distance.”

  • Leonardo Boutique Hotel Krakow Old Town

    - “Best place to stay when in Krakow.. helpful staff, plentiful varied breakfast, comfortable rooms (the comfort room i booked had coffee machine & fridge!), quiet area at night too, great location - 5 min walk to centre of Old Town. Overall everything you'd want from a hotel! (I didn't have dinner in hotel, so can't comment on that.)”

  • EsposendeGuesthouse

    - “Host was very welcoming and easy to talk”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Hyatt Regency Phuket Resort - SHA Extra Plus

    - “The staff were very friendly and went out of their way to make our stay enjoyable. The food was great and the pool And facilities for the children were terrific too”

  • Shangri-La Bosphorus, Istanbul

    - “I have a excellent stay in shangri la as always. But the different thing is first time I am in Turkey as well . The hotel is very nice,all of staff is very friendly and very helpful. Especially, I would like to thank you to Cansu who is making my stay more comfortable and polite and friendly person. As well as thank you to Ozgen for nice view room.She was very kind.Breakfast was very good.and thanks to Derya, Murat for serving and being nice too.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Old Swan

    Skipton, United Kingdom

    Average review score: 9.3
    • Positive section of review

      The room was lovely and the staff very friendly. We enjoyed a drink in the pub and the breakfast was very nice. The beer garden is amazing. Great base for exploring the Yorkshire Dales.

    Reviewed: 29 March 2024 Stayed in March 2024
    Liz United Kingdom
  • The Z Hotel Covent Garden

    London, United Kingdom

    Average review score: 8.3
    • Positive section of review

      Nice compact room, very cozy everything you needed, hairdryer, tea coffee, complementary water, Warm welcome from the staff, nice easy check in

    Reviewed: 29 March 2024 Stayed in March 2024
    Sharon United Kingdom
  • New Lanark Self Catering Waterhouses

    Lanark, United Kingdom

    Average review score: 8.4
    • Positive section of review

      Loved the history of the mill and also the spa and leisure facilities. Was very peaceful and relaxing with friendly and accommodating staff .

    • Negative section of review

      Nothing

    Reviewed: 29 March 2024 Stayed in March 2024
    James United Kingdom
  • The Oxfordshire Golf & Spa Hotel

    Thame, United Kingdom

    Average review score: 7.7
    • Positive section of review

      Very clean property with friendly staff. Good facilities. Beds extremely comfy and the showers some of the best hotel showers I’ve had.

    • Negative section of review

      The drinks selection at the bar could do with more choice and the cooked breakfast was pitiful. Tiny amount.

    Reviewed: 29 March 2024 Stayed in March 2024
    Alan United Kingdom
  • Cowpers Oak

    Olney, United Kingdom

    Average review score: 9.2
    • Positive section of review

      Lovely place great food & most of all friendly staff couldnt ask for anything more will definitely be returning

    • Negative section of review

      I do like to view my whole body in the mirror so maybe would just recommend putting a full size mirror in the room apart from that it was perfect

    Reviewed: 29 March 2024 Stayed in March 2024
    Dawn United Kingdom
  • Holiday Inn Express - London Heathrow T4, an IHG Hotel

    Hillingdon, United Kingdom

    Average review score: 8.3
    • Positive section of review

      The proximity to T4 and ease of getting in and out. Also the buffet breakfast was a good addition.

    • Negative section of review

      The room was small. Might have been good for one person but cramped for two (especially with large suitcases)

    Reviewed: 29 March 2024 Stayed in March 2024
    Sarah Australia
  • Rayrigg Villa at Windermere

    Windermere, United Kingdom

    Average review score: 7.7
    • Positive section of review

      Great location. Close to pubs, restaurants, shops and within walking distance to Lake Windermere.

    • Negative section of review

      As it was on a main road you heard traffic whilst sleeping. Single glazed windows didn't help. Bed very uncomfortable so unfortunately had very little sleep. It scores a 4.0 automatically and I cannot change it. If I could I'd give it a 2.0.

    Reviewed: 29 March 2024 Stayed in March 2024
    Kelly United Kingdom
  • AMAZING CONTRACTOR HOUSE 3 bedroom warm modern house free secure off road parking, wifi & sky sleep upto 8 guest s

    Aintree, United Kingdom

    Average review score: 9.3
    • Positive section of review

      Perfect for what we needed. Could park the van easily outside the property. Nice and clean.

    • Negative section of review

      Gas oven seemed to take along time to cook.

    Reviewed: 29 March 2024 Stayed in March 2024
    Tom United Kingdom
  • OYO Lonsdale Guest House

    Oxford, United Kingdom

    Average review score: 7.7
    • Positive section of review

      Quiet but also near shopping centre street 100 metres away.

    Reviewed: 29 March 2024 Stayed in March 2024
    Susie Australia
  • Vanbrugh House Hotel

    Oxford, United Kingdom

    Average review score: 7.6
    • Positive section of review

      Excellent location

    • Negative section of review

      The room was so small our cases had to be put under the bed. Could barely squeeze past the bed to get to the bathroom No laundry facilities and staff were pleasant but not knowledgeable about the area

    Reviewed: 29 March 2024 Stayed in March 2024
    Gerlach Australia