Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Radisson Blu Hotel, Dubai Deira Creek
- “This hotel is in an excellent location for most activities. Free shuttle bus to the beach and Dubain Msll and Burj Khalifa. Only 200m walk to the nearest Metro Stration (Union Station) whicjh is also next to as large supermarket. Very comfortable room. Hotel service excellent. Hotel organised trransfer from Airport and return.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Copacabana in Beach
- “The closeness to the beach and being a calm place nonetheless”
Canada

Western Budget Motel East Red Deer
- “I was an IHG snob but Booking.com put me over to Western Budget, so we tried it. Very impressive rooms, spacious, big fridge and dining area. Fireplace. Quiet. Very happy with my stay. Breakfast was as expected, some carbs; cereals, toast, bagel, juices, coffee, fruits and yogurt, enough to be satisfied and go.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Acropolis Select
- “Perfect hotel. Great location, staff were very helpful and kind. The roof top terrace is great.”
Indonesia

HARRIS Hotel Batam Center
- “Please for all managers. Put your staff to learn English and why not give them a salary bonus .”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Toyoko Inn Tokyo Shinagawa Konan-guchi Tennozu Isle
- “Good. Some days were mediocre. Location : when shuttle is available ok but Otherwise have to take taxi from train station.”
Malaysia

Aurora Pavilion Bukit Jalil by Ody Suites
- “Location was great. The room size was wonderful for our family. Exceeded our expectations.”
Netherlands

Puur Geluk
- “The apartment was great. The decorations are discrete and tastefull, the artsy style is nice and confy Everything is in its place and more. The small terrace is really beutiful. I met some collegues online and the view behind me was so nice, with the light through the plants in the big windows than one of them told me that he thought I have a virtual wall until he spotted a cat walking on the fence The coffee machine is a real thing with coffee beans, the facilities are complete. You definitelly get more than you pay. The cofee and some fruit were on the house. The hosts are very nice and stylish people, very thougtfull and helpfull. They even offered to drive us from the train station to the property and back. They helped us with everything we needed and they contributted to the general impression of a nice and beautifull atmosphere overall.”
Poland

Old Town Vistula Premium Apartments
- “My favourite place Always polite clean For me Thebes in Poland”
Portugal

Casa de Serpa - Turismo Rural
- “Didnt had it, was in hurry.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

BED STATION Hostel Khaosan
- “Lovely service and advice on tours and attractions”
Turkey

Kairos Hotel
- “An interesting secluded place. Hospitable people. Ideal for independent travelers. Definitely worth a visit 👍”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £94
Cosy Cottage rural village near Tavistock/sleeps 4
Bere Alston, United Kingdom

Average review score: 9.8
- Positive section of review
  
  Very sweet note & milk & treats for us left by hosts. Gorgeous interior design. Very comfortable cottage. Everything we could possibly have needed even for a longer stay. Bere Alston very well located in the area & well served by amenities ie 3 grocery stores. Handy for Tavistock, Dartmoor & direct train to Plymouth. Hosts had provided plenty of information on where to explore locally & good resturant / pub recommendations - 2 of which we visited. Despite main access via the back door with steep steps from parking, one can park for a few mins at the front door at pavement level. This really helped for loading to leave the property. Plenty of parking as in addition to the parking spot for the cottage, just behind the property is a free car park which was very handy as we had 2 vehicles.
- Negative section of review
  
  There was only 3 of us. Seating possibly would be tight if 4 adults. Light at back of property could do with coming on when at top of steps rather than descending them. WiFi name could do with being in the folder along with the password which is. We found it easy enough on the back of the router though.
Reviewed: 25 April 2024 Stayed in April 2024

Colette United Kingdom
From £203
Student Castle Studio Apartments - Free parking
Bath, United Kingdom

Average review score: 9
- Positive section of review
  
  Functional space with everything we needed for a wkd. Fab to have free parking and for 2 vehicles as we were coming from opposite directions. Also we could check out of the room but still use the car park until 5pm that day so we could go to the thermae spa. Great central location with an easy walk to bars restaurants and to see the sights of Bath. Surprisingly peaceful room and a comfy bed.
- Negative section of review
  
  Really like the blinds but I am ridiculously light sensitive so would have loved some dark/thick curtains too. It probably wouldn't worry most people though.
Reviewed: 25 April 2024 Stayed in April 2024

jaclyn United Kingdom
From £94
House of Fisher - 100 Kings Road
Reading, United Kingdom

Average review score: 8.7
- Positive section of review
  
  Excellent facilities, very friendly helpful reception staff, offered discounts in nearby restaurants, lots of pubs also and a well known supermarkets nearby which is great when in a apart-hotel
- Negative section of review
  
  Needs some written instructions on what the symbols on electric oven mean for those like me who have never had electric ever ( burnt something) and on how to operate the fan and heating regulator, I should have checked on internet in hindsight or gone to staff but had had some probs with tv and did not want to keep hassling the staff, tried to work out, but simple instructions would really help
Reviewed: 25 April 2024 Stayed in April 2024

Pamela United Kingdom
From £119
The Mews
Dartmouth, United Kingdom

Average review score: 8.9
- Positive section of review
  
  Fabulous location with a parking space right outside. We didn’t need to use the car when there because everything is close by.
- Negative section of review
  
  Nothing!
Reviewed: 25 April 2024 Stayed in April 2024

Olivia United Kingdom
From £484
Beautiful modern open plan living with Hot Tub
Kelty, United Kingdom

Average review score: 9.4
- Positive section of review
  
  The property was even bigger than the pictures appear and we where all very happy.
- Negative section of review
  
  The only thing and this is very very minor, there could be a table of some nature at the sofa so you are able to safely store drinks/food but that’s all.
Reviewed: 25 April 2024 Stayed in April 2024

Connor United Kingdom
From £90
The Courthouse
Betws-y-coed, United Kingdom

Average review score: 9.2
- Positive section of review
  
  Lovely property, comfortable and a great location. Socially and practically
- Negative section of review
  
  Na
Reviewed: 25 April 2024 Stayed in April 2024

Alex United Kingdom
From £88
Holiday Inn Express London Stansted Airport, an IHG Hotel
Stansted Mountfitchet, United Kingdom

Average review score: 7.7
- Positive section of review
  
  The bar in the lobby had a nice atmosphere. Beds were comfortable.
Reviewed: 25 April 2024 Stayed in February 2024

Anna United Kingdom
From £60
Peckham Rooms Hotel
London, United Kingdom

Average review score: 7
- Positive section of review
  
  I love that i helped myself to my key and to breakfast etc
- Negative section of review
  
  The pillows could have been better , but otherwise a fantastic stay
Reviewed: 25 April 2024 Stayed in April 2024

Kerry United Kingdom
From £43
The R Inn Hotel
Desborough, United Kingdom

Average review score: 7.8
- Positive section of review
  
  Good location
- Negative section of review
  
  Large comfortable bed
Reviewed: 25 April 2024 Stayed in April 2024

Sarah United Kingdom
From £55
Holiday Inn Sittingbourne, an IHG Hotel
Sittingbourne, United Kingdom

Average review score: 7.5
- Positive section of review
  
  location
- Negative section of review
  
  Make sure you do not get the room overlooking the gardens - the dogs will bark all night.
Reviewed: 25 April 2024 Stayed in April 2024

Christopher United Kingdom