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Verified reviews from real guests

How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Grand Millennium Business Bay

    - “Excellent 5-star hotel in Dubai, located in one of the best areas – Business Bay. Perfect if you are coming by car - excellent valet services and ample parking space. All the staff was friendly, attentive, polite and helpful, and went above and beyond to make our stay comfortable. The services are great (e.g., We used the laundry service which was reasonably priced and timely, or the reception was always helpful with anything we needed). Hotel itself is new, very modern and tastefully decorated, with large lobby spaces to hangout. Room had a view of the bay and Burj Khalifa. Room was very spacious, clean and well equipped. Amenities include chairs, tables, desk, windows with sun blinds, smart TV, powerful air-conditioning, mirror, plenty of closet space with hangers, safe, fridge, tea kettle, tea & coffee, USB charging sockets and lamps on both sides of the bed, great lighting, fast Wi-Fi, iron, shoe horn, hair dryer, and essentials like towels, shampoo, shower gel, etc. Bed and blankets were large. Mattress was very comfortable (also for people with back problems). Bathroom was spacious, well-designed and clean, with a bathtub, walk-in shower, bidet, toilet and vanity mirror. Breakfast was just delicious, with every variety of food imaginable. Staff was attentive and careful about allergies and special dietary requirements. Hotel has four in-house restaurants and a bar to choose from, all of which are excellent. One of the restaurants has their own sheesha place with excellent sheeshas and service. Hotel has a decent swimming pool with a life guard on duty and a pool-side bar with nice views. Spa (includes jacuzzi, steam, sauna, etc.) was well-maintained and massage services were excellent. In general, one of the best hotels we have ever stayed in!”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Rio Branco Hotel

    - “The view from the rooftop. The breakfast was very good, the coffee was delicious. Was walking distance to everything. It was super clean. The employees are very honest and polite. No one speaks English or Spanish. Good money value.”

  • Sonder The Sunset

    - “Room was great. Good bed and space. Having the kitchen was great for all the yummy bits we go from the Greville markets!”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Acro Urban Suites

    - “Clean, had all the amenities, very good location, amazing staff”

  • The Pavilion Hotel Kuta

    - “The staff was very accommodating and great during my stay.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel Nikko Narita

    - “Fantastic service and excellent buffet and food, shuttle bus service very punctual and easy to catch at stop 33 directly outside exit from terminal 2/3/train station intersection at airport.”

  • Centrestage Petaling Jaya by Perfect Host

    - “This hotel became my regular choice for my both short and longer visits to KL. Perfect location in PJ, extremely friendly and professional staff.”

  • Shanghai Hotel Holland

    - “Very good hotel. Parking, near Delft. Walking distance.”

  • Leonardo Boutique Hotel Krakow Old Town

    - “Best place to stay when in Krakow.. helpful staff, plentiful varied breakfast, comfortable rooms (the comfort room i booked had coffee machine & fridge!), quiet area at night too, great location - 5 min walk to centre of Old Town. Overall everything you'd want from a hotel! (I didn't have dinner in hotel, so can't comment on that.)”

  • EsposendeGuesthouse

    - “Host was very welcoming and easy to talk”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Hyatt Regency Phuket Resort - SHA Extra Plus

    - “The staff were very friendly and went out of their way to make our stay enjoyable. The food was great and the pool And facilities for the children were terrific too”

  • Shangri-La Bosphorus, Istanbul

    - “I have a excellent stay in shangri la as always. But the different thing is first time I am in Turkey as well . The hotel is very nice,all of staff is very friendly and very helpful. Especially, I would like to thank you to Cansu who is making my stay more comfortable and polite and friendly person. As well as thank you to Ozgen for nice view room.She was very kind.Breakfast was very good.and thanks to Derya, Murat for serving and being nice too.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Cloves Boutique Bed & Breakfast

    Cleethorpes, United Kingdom

    Average review score: 9.8
    • Positive section of review

      The place was so clean and beautifully decorated and the hosts were extremely friendly and accommodating. You quite literally were a minutes walk from the beach and breakfast was more than delicious. You pre order the night before from a menu that is much more exciting than your usual full English, so I don’t know what else I could have asked for. Whilst I was travelling for work, I would highly recommend staying for leisure so that you have the chance to fully relax in this lovely BnB. I know I’ll be trying to make this my regular spot when I’m here for more work trips.

    • Negative section of review

      The fact I didn’t get the chance to stay for longer.

    Reviewed: 29 March 2024 Stayed in March 2024
    Daniella United Kingdom
  • pentahotel Birmingham

    Birmingham, United Kingdom

    Average review score: 7.5
    • Positive section of review

      The location is in central Birmingham, so it is brilliant for going out or for shopping. Very close to the train station as well, so it is easy to walk between places. The staff were really friendly and couldn't do enough to help us. The rooms and beds were really comfortable. There is a lovely lounge area on the first floor with comfy seats and a bar. This was a great place to stay!

    • Negative section of review

      Not much could have been better, but there weren't enough tea bags in the room for us both to have a cup of tea in the morning. Other than that, everything was fine!

    Reviewed: 29 March 2024 Stayed in March 2024
    Suzanne United Kingdom
  • The Crown Inn

    East Rudham, United Kingdom

    Average review score: 8.7
    • Positive section of review

      Excellent service, very welcoming, relaxing, lovely food, good wine, very tastefully appointed with an understated elegance. Excellent location for exploring North Norfolk, west of Fakenham. Sandringham and Burnham Market both within easy reach. Always a good atmosphere and a reliable choice. A place to return to in future, as we have done in the past.

    Reviewed: 29 March 2024 Stayed in March 2024
    David United Kingdom
  • 14 Bridge Street

    Crickhowell, United Kingdom

    Average review score: 8.4
    • Positive section of review

      Location was perfect, very close to town centre. Central heating easy to operate but little wood burner also available. Kitchen had everything we needed.

    • Negative section of review

      Shame parking wasn't available outside the property, we had to unload and then find somewhere to leave car. This was the only downside.

    Reviewed: 29 March 2024 Stayed in March 2024
    Ann United Kingdom
  • Four waves

    Thurso, United Kingdom

    Average review score: 9.1
    • Positive section of review

      Great location with superb views overlooking the ferry port ( which I was traveling from the next morning) All in all a most enjoyable stay.

    Reviewed: 29 March 2024 Stayed in March 2024
    mark United Kingdom
  • Four Saints Brig Y Don Hotel

    Llandudno, United Kingdom

    Average review score: 8.2
    • Positive section of review

      The rooms were immaculate and the breakfast amazing! Great value for money and will be returning again for sure.

    Reviewed: 29 March 2024 Stayed in March 2024
    Lucy United Kingdom
  • Thistle London Piccadilly

    London, United Kingdom

    Average review score: 8.1
    • Positive section of review

      The location was perfect for what we wanted, and your staff are excellent. We will definitely stay here again!

    Reviewed: 29 March 2024 Stayed in March 2024
    Joan Ireland
  • N 25

    Horley, United Kingdom

    Average review score: 8.9
    • Positive section of review

      Convenient in relation to walking distance from Gatwick Airport. Very clean and excellent facilities provided.

    • Negative section of review

      Nothing. It was excellent.

    Reviewed: 29 March 2024 Stayed in March 2024
    Stephen Japan
  • The Pipers' Tryst Hotel

    Glasgow, United Kingdom

    Average review score: 8.9
    • Positive section of review

      Quirky, original building. Location. Clean. Helpful staff Museum next door Free dram of whiskey on arrival!

    • Negative section of review

      Possibly some TLC to rooms.. paintwork in places.

    Reviewed: 29 March 2024 Stayed in March 2024
    Katy United Kingdom
  • Sea Containers London

    London, United Kingdom

    Average review score: 8.8
    • Positive section of review

      The room and hotel was beautiful. Staff very friendly and helpful. Excellent location.

    • Negative section of review

      There were no complementary drinks for the price and all was chargeable that I was unaware of.

    Reviewed: 29 March 2024 Stayed in March 2024
    Kimberley United Kingdom