1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Staff were excellent, Taya at front desk was exceptional at ensuring we were felt welcomed after a double booking at hotel we originally booked. Room was comfortable and well equipped. The bar staff were attentive and friendly allowing us to relax and enjoy our evening. The breakfast was well laid out with lots of choice. All in all a very pleasant stay. Will definitely be back.
Negative section of review
Nothing.
Positive section of review
the bed was very comfy, room was clean and location just great. Train station, shopping center was 1km from the hotel, close to the hotel are many restaurants, pubs, and food market.
Negative section of review
not possible to get UBER straight to the hotel. need to walk 2 min. till NOVOTEL hotel where is the place to stop.
Positive section of review
The rooms were spacious and nicely furnished with lovely high ceilings. Very clean as well. The bar had a nice ambience about it.
Negative section of review
Nothing
Positive section of review
Location, cost, and friendliness of the staff. Easy to book, check in, and the food was good.
Positive section of review
I only came to breakfast once as I don't usually partake, but it was OK.
Negative section of review
The selection was the usual.
Positive section of review
Fantastic facilities, great staff, very grand and breakfast was great
Positive section of review
handy location, reception was bright and welcoming
Negative section of review
some parts of the carpet and walls were a little grubby
Positive section of review
near the airport, and the rooms were really nice
Negative section of review
the food was basic pub food
Positive section of review
Clean throughout, comfortable & great hosts
Ellesmere Port, United Kingdom
Positive section of review
Convenient and easy to get to
Negative section of review
Bed was a bit spongy