1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The apartments were of an excellent standard and all modern appliances worked perfectly. You would not want for any items such as hairdryer etc. Staff were exceptionally accommodating when we requested a change of room and thereafter an extra chair for the sitting room. Nothing seemed to be an issue and staff at reception desk were friendly. courteous and very helpful.
Negative section of review
Unfortunately the lack of blinds on the windows in the bedroom caused us to wake at daybreak...6am. Maybe consideration could be given to installing some sort of blind or curtain. This is an individual and personal view and did not in any way spoil our weekend.
Positive section of review
Beautiful house, really thoughtful presentation and well equipped. House had a private driveway which was ideal, short 5 minute drive to the local beach. Luke was great was start to finish, thanks for having us!
Positive section of review
It was comfortable and there was an adjustable heating cooling system as it was cold. That was good. Good cleaning service.
Negative section of review
Waiting 2 hrs to check in as I was early but when check in time came the staff neglected to tell me it was 2.30pm not 3pm so many people checked in before me. The overall manager does not smile much and feels unapproachable. The other staff are great ! I have stayed here more than once...
Positive section of review
It was overwhelming but amazing. All staff made us feel so welcomed and I can't thank you enough.xx
Positive section of review
Excellent location. Prompt email replies. Easy check-in and check- out. Close to lots of restaurants.
Positive section of review
Good value for money. Friendly, helpful staff. Handy services next door.
Negative section of review
Would benefit from a refurb.
Positive section of review
Very friendly and helpful staff. Superb location by River Avon.
Negative section of review
I couldn't seem to get the TV to work.
Positive section of review
Friendly staff, good size.
Negative section of review
No mirrors
Positive section of review
Closeness to resorts world
Negative section of review
Nothing
Positive section of review
Lovely room great view
Negative section of review
Lots of rules about where you can and can’t sit in the bar area