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Verified reviews from real guests

How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Grand Millennium Business Bay

    - “Excellent 5-star hotel in Dubai, located in one of the best areas – Business Bay. Perfect if you are coming by car - excellent valet services and ample parking space. All the staff was friendly, attentive, polite and helpful, and went above and beyond to make our stay comfortable. The services are great (e.g., We used the laundry service which was reasonably priced and timely, or the reception was always helpful with anything we needed). Hotel itself is new, very modern and tastefully decorated, with large lobby spaces to hangout. Room had a view of the bay and Burj Khalifa. Room was very spacious, clean and well equipped. Amenities include chairs, tables, desk, windows with sun blinds, smart TV, powerful air-conditioning, mirror, plenty of closet space with hangers, safe, fridge, tea kettle, tea & coffee, USB charging sockets and lamps on both sides of the bed, great lighting, fast Wi-Fi, iron, shoe horn, hair dryer, and essentials like towels, shampoo, shower gel, etc. Bed and blankets were large. Mattress was very comfortable (also for people with back problems). Bathroom was spacious, well-designed and clean, with a bathtub, walk-in shower, bidet, toilet and vanity mirror. Breakfast was just delicious, with every variety of food imaginable. Staff was attentive and careful about allergies and special dietary requirements. Hotel has four in-house restaurants and a bar to choose from, all of which are excellent. One of the restaurants has their own sheesha place with excellent sheeshas and service. Hotel has a decent swimming pool with a life guard on duty and a pool-side bar with nice views. Spa (includes jacuzzi, steam, sauna, etc.) was well-maintained and massage services were excellent. In general, one of the best hotels we have ever stayed in!”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Rio Branco Hotel

    - “The view from the rooftop. The breakfast was very good, the coffee was delicious. Was walking distance to everything. It was super clean. The employees are very honest and polite. No one speaks English or Spanish. Good money value.”

  • Sonder The Sunset

    - “Room was great. Good bed and space. Having the kitchen was great for all the yummy bits we go from the Greville markets!”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Acro Urban Suites

    - “Clean, had all the amenities, very good location, amazing staff”

  • The Pavilion Hotel Kuta

    - “The staff was very accommodating and great during my stay.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel Nikko Narita

    - “Fantastic service and excellent buffet and food, shuttle bus service very punctual and easy to catch at stop 33 directly outside exit from terminal 2/3/train station intersection at airport.”

  • Centrestage Petaling Jaya by Perfect Host

    - “This hotel became my regular choice for my both short and longer visits to KL. Perfect location in PJ, extremely friendly and professional staff.”

  • Shanghai Hotel Holland

    - “Very good hotel. Parking, near Delft. Walking distance.”

  • Leonardo Boutique Hotel Krakow Old Town

    - “Best place to stay when in Krakow.. helpful staff, plentiful varied breakfast, comfortable rooms (the comfort room i booked had coffee machine & fridge!), quiet area at night too, great location - 5 min walk to centre of Old Town. Overall everything you'd want from a hotel! (I didn't have dinner in hotel, so can't comment on that.)”

  • EsposendeGuesthouse

    - “Host was very welcoming and easy to talk”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Hyatt Regency Phuket Resort - SHA Extra Plus

    - “The staff were very friendly and went out of their way to make our stay enjoyable. The food was great and the pool And facilities for the children were terrific too”

  • Shangri-La Bosphorus, Istanbul

    - “I have a excellent stay in shangri la as always. But the different thing is first time I am in Turkey as well . The hotel is very nice,all of staff is very friendly and very helpful. Especially, I would like to thank you to Cansu who is making my stay more comfortable and polite and friendly person. As well as thank you to Ozgen for nice view room.She was very kind.Breakfast was very good.and thanks to Derya, Murat for serving and being nice too.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Ascot House Apartments

    Peterborough, United Kingdom

    Average review score: 9.2
    • Positive section of review

      The apartments were of an excellent standard and all modern appliances worked perfectly. You would not want for any items such as hairdryer etc. Staff were exceptionally accommodating when we requested a change of room and thereafter an extra chair for the sitting room. Nothing seemed to be an issue and staff at reception desk were friendly. courteous and very helpful.

    • Negative section of review

      Unfortunately the lack of blinds on the windows in the bedroom caused us to wake at daybreak...6am. Maybe consideration could be given to installing some sort of blind or curtain. This is an individual and personal view and did not in any way spoil our weekend.

    Reviewed: 29 March 2024 Stayed in March 2024
    PhilipJMB Ireland
  • 2 bedroom House-Driveway - Bournemouth Hospital - Long Stay Discounts - Lima Apartments Ltd

    Bournemouth, United Kingdom

    Average review score: 10
    • Positive section of review

      Beautiful house, really thoughtful presentation and well equipped. House had a private driveway which was ideal, short 5 minute drive to the local beach. Luke was great was start to finish, thanks for having us!

    Reviewed: 29 March 2024 Stayed in February 2024
    Denise United Kingdom
  • ibis budget Manchester Airport

    Hale, United Kingdom

    Average review score: 7.6
    • Positive section of review

      It was comfortable and there was an adjustable heating cooling system as it was cold. That was good. Good cleaning service.

    • Negative section of review

      Waiting 2 hrs to check in as I was early but when check in time came the staff neglected to tell me it was 2.30pm not 3pm so many people checked in before me. The overall manager does not smile much and feels unapproachable. The other staff are great ! I have stayed here more than once...

    Reviewed: 29 March 2024 Stayed in March 2024
    Paula Ireland
  • Novotel Edinburgh Park

    Edinburgh, United Kingdom

    Average review score: 8.5
    • Positive section of review

      It was overwhelming but amazing. All staff made us feel so welcomed and I can't thank you enough.xx

    Reviewed: 29 March 2024 Stayed in February 2024
    Nicola United Kingdom
  • No1 Apartments Edinburgh - George IV Bridge

    Edinburgh, United Kingdom

    Average review score: 8.9
    • Positive section of review

      Excellent location. Prompt email replies. Easy check-in and check- out. Close to lots of restaurants.

    Reviewed: 29 March 2024 Stayed in March 2024
    Sonja United Kingdom
  • Days Inn by Wyndham Sevenoaks Clacket Lane

    Westerham, United Kingdom

    Average review score: 7.2
    • Positive section of review

      Good value for money. Friendly, helpful staff. Handy services next door.

    • Negative section of review

      Would benefit from a refurb.

    Reviewed: 29 March 2024 Stayed in March 2024
    Tracy United Kingdom
  • The Riverside inn

    Saltford, United Kingdom

    Average review score: 8.2
    • Positive section of review

      Very friendly and helpful staff. Superb location by River Avon.

    • Negative section of review

      I couldn't seem to get the TV to work.

    Reviewed: 29 March 2024 Stayed in March 2024
    Jonathan United Kingdom
  • Homestay by BIC Oates 9

    Dewsbury, United Kingdom

    Average review score: 10
    • Positive section of review

      Friendly staff, good size.

    • Negative section of review

      No mirrors

    Reviewed: 29 March 2024 Stayed in March 2024
    Naweed United Kingdom
  • Crowne Plaza Birmingham NEC, an IHG Hotel

    Bickenhill, United Kingdom

    Average review score: 8
    • Positive section of review

      Closeness to resorts world

    • Negative section of review

      Nothing

    Reviewed: 29 March 2024 Stayed in March 2024
    Denise United Kingdom
  • Victoria Hotel by Chef & Brewer Collection

    Menai Bridge, United Kingdom

    Average review score: 8.1
    • Positive section of review

      Lovely room great view

    • Negative section of review

      Lots of rules about where you can and can’t sit in the bar area

    Reviewed: 29 March 2024 Stayed in March 2024
    Liz United Kingdom