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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This apartment was superb, has everything you need. Very clean and tidy and perfect location to the city centre. We would have loved to have booked it for a second week, but it was already booked out. I can see why I would highly recommend staying here.
Negative section of review
There is nothing to not like.
Positive section of review
The hotel was in a perfect location to a concert I was attending. Staff were polite, the room was big enough for me. The bed was comfortable, bathroom was immaculate. Would stay again.
Positive section of review
Staff were very welcoming and friendly Room was accessible and shower was great Overall we enjoyed our stay in an amazing location
Negative section of review
Bit noisy in the morning but that was no fault of staff
Kirkbymoorside, United Kingdom
Positive section of review
Definitely recommend.. Good location, very clean, nice garden, very comfy beds and well equipped kitchen.
Negative section of review
Shower not great
Positive section of review
Great location. Helpful staff. Cheap compared with more high-end places like the Hilton or Park Plaza.
Negative section of review
The hotel looks well past its glory days. What may have once been a glamorous place to stay, now looks tatty, slightly grubby and in need of repair/ maintenance. It starts with reception, which looks shabby and very cluttered: files, ugly health and safety posters, a server cupboard - all on display, looking totally out of synch with the grand entrance hall, stair case and chandelier. Only one, tiny, slow, rackety lift was working. In addition to being rather compact, the room was very much in need of maintenance, repair and general tlc: there were stains on the carpet and upholstered chair, one of the old sash windows had multiple cracks and could not be opened. Luckily, the other window did open as the room was very hot with no air condition. The curtain was torn in places and slightly hanging off the rail. The bathroom door latch did not close properly (only when locking) and fittings were loose/ hanging off. Some of the floor tiles were loose and the toilet cistern was making a dripping sound. On the positive side, the bed was actually fairly comfortable and appeared clean and the shower was ok too.
Positive section of review
Staff were extremely polite & engaging, we know the hotel is brand new , keep up the standards 👏👏
Negative section of review
Accessible shower room oddly placed at the end of a corridor room 322 surely for ease of mobility top of the corridor would be better ….
Positive section of review
Great location, nicely decorated, luxurious little touches and fantastic view.
Negative section of review
The staff at the bar were rude and dismissive and as we attended an event and attendees were in the bar, we did spend our time in the bar so that was our main impression of the hotel.
Positive section of review
Comfortable, clean and very friendly. Comfy beds, great breakfast.
Negative section of review
Nothing
Positive section of review
The location is fabulous you are right in the heart of the city.
Negative section of review
Access to and from the carpark is a little scary.
Positive section of review
Very nice
Negative section of review
My room 204 it was cold radiator would not heat up the menu and drinks were very pricy