How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent reviews
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Leonardo Boutique Huntingtower PerthAverage review score: 8.1
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Positive section of review
Staff were enthusiastic & attentative. Breakfast & dinner were good quality Generally the hotel was comfortable Hotel grounds were lovely
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Negative section of review
Room was a bit tired & could do with some refurbishment Had to ask to have the room serviced Beds a bit soft & lumpy
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Pack Horse InnAverage review score: 9.3
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Positive section of review
Staff excellent nothing too much trouble , room perfect , including a flask of cold milk , nice selection teas & coffees in the room
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Negative section of review
Nothing
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Bournemouth Carlton Hotel, BW Signature CollectionAverage review score: 7.1
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Positive section of review
It was so nice to be so near the coast and the towen centre. Staff were very helpful. Nice to have breakfast over looking the sea.
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Negative section of review
We had a room overlooking the road and it was a bit noisy!! A number of people talking loudly in the street although.... I know you can do nothing about this!!
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The Morritt Hotel
Barnard Castle, United Kingdom
Average review score: 7.6-
Positive section of review
Very friendly and accommodating staff, the peace and quietness of the hotel, lovely gardens.
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Negative section of review
The room first allocated, no hot water and TV not working and its location overlooking the roof of kitchen and extraction unit.
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Smethwick Deluxe 2 Bedroom Aparetment - Secure Parking - Balcony - Rated Exceptional - 9MCAverage review score: 10
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Positive section of review
Property was clean bright and well looked after in a good location and good value for money
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Negative section of review
Both beds and sofa were uncomfy could feel the springs digging into our back, just felt worn out and need replacing.
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Finlaystone Family BarnAverage review score: 8.5
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Positive section of review
The surroundings were beautiful so picturesque. Was center to everything we wanted.
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Negative section of review
Unfortunately the double bed had a slope on the l left and felt like you were falling off unless you moved more to the right.
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Holiday Inn Express London Luton Airport, an IHG HotelAverage review score: 8.3
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Positive section of review
It’s closeness to the airport
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Negative section of review
Very cold in the room and rude staff at check-out in the morning. There was only milk and cereal, jam and bread and fruit for breakfast despite being communicated as continental breakfast - at least a boiled egg like Holiday Inn at Budapest airport serves could have been possible. I asked for the invoice to show the actual currency in which it is emitted - it does not show - and the staff got very passive aggressive.
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Queens Hotel & Spa
Brighton & Hove, United Kingdom
Average review score: 7.6-
Positive section of review
Very central to attractions
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Negative section of review
Unfortunately the hotel has no parking
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Milestone Hotel KensingtonAverage review score: 9.4
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Positive section of review
everything
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Negative section of review
soggy salty eggs benedict
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Lux Bermondsey Apartments Near Tower BridgeAverage review score: 8.5
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Positive section of review
Nothing
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Negative section of review
We requested an early check in between 1-2 but were quoted at £20 which to be fair is the going rate but we declined . At 14.00 they call me to say the room wouldn’t be ready till 16.00 but actually it was 16.30 when we got the keys , they said that they had an accident to one of the cleaner but after talking to the cleaner he informed us the only found out at 14.00 he needed to prepare our room , because of the late show this resulted in us three missing our west end show . They informed me at 14.20 that I needed to sign a pre contract which they had sent , they sent it at 14.15 on the day of the check in , The apartment was smelly and dusty with a party going on in another room , the shower was cold and had no power , Yesterday on my way home they texted me asking me where were the keys , we left them in the box safe .
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