1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
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Positive section of review
We had a very friendly welcome from the owner when we arrived. The room was an excellent size with comfortable beds and colourful decor. The breakfasts were good and included simple cereals, yoghurt, fruit and pain chocolate. There was a microwave and jug in the room and the kitchen. The walk to gatwick station was very manageable through a nearby park. Horley station was a little bit closer and nice walk along safe streets. We accidentally took the key and sent it back immediately and they were very good about our mistake.
Negative section of review
Although the bathroom was clean the shower curtain did not reach to the bottom so the floor inevitably got wet. It smelt mouldy and there was no way to heat it or dry it out. So the people using it after a shower got wet feet. The guest book encouraged us to do our own dishes but the kitchen was off limits so we just left our dishes on the trolley like everyone else. I think other guests found it difficult to get hold of someone as I opened the door for some guests who were standing out in the rain for a while.
Positive section of review
The hosts were very accommodating. The location was perfect. We went to Canterbury for its historic past. The Cathedral was an easy walk, The recommended Restaurant was ideal for dinner. The Izzi Italian restaurant had wonderful food and excellent wait staff. The Band B had a very extensive variety of food for breakfast in a pleasant breakfast room
Negative section of review
They are working hard to improve their facility.
Positive section of review
When I got here, after ringing the doorbell, an elegant lady came to greet me with her cute puppy. She also patiently explained to me the precautions for check-in. The room was warm and clean, and I could see a beautiful view from the window. Very lucky to book here.
Positive section of review
Spacious room with a comfortable bed. Large walk-in shower. Spotlessly clean everywhere and has a real attention to detail. Staff were friendly, helpful and efficient.
Negative section of review
Breakfast room is a little 'cosy'. Cooked breakfast is a little limited, only 1 slice of toast per person, but I'm sure you could perhaps ask for more.
Positive section of review
Staff really nice! One helped me with heavy suitcase, another made me a great cup of tea!
Negative section of review
Pod was fine but VERY small. Have stayed in Boston Hotel where pods were bigger... One of the pillows could have been a bit softer.
Positive section of review
Value for money. Had a lower expectation than i found Staff were helpful.
Negative section of review
It was really cold inside. this could improve
Positive section of review
The staff were very friendly on site and were helpful on requests.
Negative section of review
The bed was very springy and uncomfortable
Positive section of review
Good location Very clean Comfortable beds
Negative section of review
Very small twin room with extremely small shower room. Difficult to work out how to control a/c , heating
Positive section of review
Location, room
Negative section of review
Restaurant table server forgot wine ordered, optional service charge added to restaurant bill without us being asked
Positive section of review
Location
Negative section of review
Lack of heat