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Verified reviews from real guests

How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Grand Millennium Business Bay

    - “Excellent 5-star hotel in Dubai, located in one of the best areas – Business Bay. Perfect if you are coming by car - excellent valet services and ample parking space. All the staff was friendly, attentive, polite and helpful, and went above and beyond to make our stay comfortable. The services are great (e.g., We used the laundry service which was reasonably priced and timely, or the reception was always helpful with anything we needed). Hotel itself is new, very modern and tastefully decorated, with large lobby spaces to hangout. Room had a view of the bay and Burj Khalifa. Room was very spacious, clean and well equipped. Amenities include chairs, tables, desk, windows with sun blinds, smart TV, powerful air-conditioning, mirror, plenty of closet space with hangers, safe, fridge, tea kettle, tea & coffee, USB charging sockets and lamps on both sides of the bed, great lighting, fast Wi-Fi, iron, shoe horn, hair dryer, and essentials like towels, shampoo, shower gel, etc. Bed and blankets were large. Mattress was very comfortable (also for people with back problems). Bathroom was spacious, well-designed and clean, with a bathtub, walk-in shower, bidet, toilet and vanity mirror. Breakfast was just delicious, with every variety of food imaginable. Staff was attentive and careful about allergies and special dietary requirements. Hotel has four in-house restaurants and a bar to choose from, all of which are excellent. One of the restaurants has their own sheesha place with excellent sheeshas and service. Hotel has a decent swimming pool with a life guard on duty and a pool-side bar with nice views. Spa (includes jacuzzi, steam, sauna, etc.) was well-maintained and massage services were excellent. In general, one of the best hotels we have ever stayed in!”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Rio Branco Hotel

    - “The view from the rooftop. The breakfast was very good, the coffee was delicious. Was walking distance to everything. It was super clean. The employees are very honest and polite. No one speaks English or Spanish. Good money value.”

  • Sonder The Sunset

    - “Room was great. Good bed and space. Having the kitchen was great for all the yummy bits we go from the Greville markets!”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Acro Urban Suites

    - “Clean, had all the amenities, very good location, amazing staff”

  • The Pavilion Hotel Kuta

    - “The staff was very accommodating and great during my stay.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel Nikko Narita

    - “Fantastic service and excellent buffet and food, shuttle bus service very punctual and easy to catch at stop 33 directly outside exit from terminal 2/3/train station intersection at airport.”

  • Centrestage Petaling Jaya by Perfect Host

    - “This hotel became my regular choice for my both short and longer visits to KL. Perfect location in PJ, extremely friendly and professional staff.”

  • Shanghai Hotel Holland

    - “Very good hotel. Parking, near Delft. Walking distance.”

  • Leonardo Boutique Hotel Krakow Old Town

    - “Best place to stay when in Krakow.. helpful staff, plentiful varied breakfast, comfortable rooms (the comfort room i booked had coffee machine & fridge!), quiet area at night too, great location - 5 min walk to centre of Old Town. Overall everything you'd want from a hotel! (I didn't have dinner in hotel, so can't comment on that.)”

  • EsposendeGuesthouse

    - “Host was very welcoming and easy to talk”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Hyatt Regency Phuket Resort - SHA Extra Plus

    - “The staff were very friendly and went out of their way to make our stay enjoyable. The food was great and the pool And facilities for the children were terrific too”

  • Shangri-La Bosphorus, Istanbul

    - “I have a excellent stay in shangri la as always. But the different thing is first time I am in Turkey as well . The hotel is very nice,all of staff is very friendly and very helpful. Especially, I would like to thank you to Cansu who is making my stay more comfortable and polite and friendly person. As well as thank you to Ozgen for nice view room.She was very kind.Breakfast was very good.and thanks to Derya, Murat for serving and being nice too.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Clayton Hotel Chiswick

    London, United Kingdom

    Average review score: 8.4
    • Positive section of review

      Jordan, Elizabeth and the rest of the Front of House staff members (2 other young, slightly petite ladies who were ever smiling and whose names i dont remember unfortunately 😔) were all exceptional! They were all very friendly and helpful, and made the stay memorable and warm. The restaurant/breakfast staff were all on top of their game. Welcoming ambience, calm atmosphere, serene reception and lounge. Couldn't believe, even up until departure, that we got the rooms at that rate, in that location. By all means, I will be lodging there again when next I'm in London!

    • Negative section of review

      I think the only thing i would say here would be the gym. I'm an enthusiast, so i was only a bit underwhelmed by the level of equipment in the gym. Could be more. At the same time, the management is working with what is available, I presume.

    Reviewed: 29 March 2024 Stayed in March 2024
    Fogohan United Kingdom
  • The Sandringham Hotel

    Weston-super-Mare, United Kingdom

    Average review score: 7.3
    • Positive section of review

      Location - just over 10 mins from station On the seafront Right in the town centre Friendly and flexible. I was caught up in a massive delay on the M4 following a fatal accident. The hotel agreed to postpone my booking to a later date at very short notice and then agreed reinstate it and accept a very late check in when I eventually escaped the M4 after 1800. Good breakfast with friendly service - full English including fried slice - top marks!! Room was clean and comfortable. WiFi connection was good

    • Negative section of review

      Hotel had everything I needed for a short stay

    Reviewed: 29 March 2024 Stayed in March 2024
    PAUL United Kingdom
  • The Pied Bull

    Chester, United Kingdom

    Average review score: 8.2
    • Positive section of review

      The staff were friendly and helpful. Food was very good. Good selection of real ales and wines at the bar. Excellent location for exploring Chester and good value for money.

    • Negative section of review

      We booked a superior double and, mistakenly, expected the bed to be a king size. Unfortunately it was a standard double and we're both large, so we had a couple of disturbed and uncomfortable nights. If we stayed again we'd book a twin room. We weren't too keen on the frosted glass in the bathroom door as we disturbed each other further when using the bathroom in the night when we put the light on.

    Reviewed: 29 March 2024 Stayed in March 2024
    Colette United Kingdom
  • The Morecambe Hotel

    Morecambe, United Kingdom

    Average review score: 9
    • Positive section of review

      Location fantastic parking available across the road. Rooms were lovely too would highly recommend!!

    Reviewed: 29 March 2024 Stayed in March 2024
    LISA United Kingdom
  • Stylish~Tasteful~2Bed~2Bath~Central~Townhouse

    Penzance, United Kingdom

    Average review score: 9.2
    • Positive section of review

      Easy to find and centrally located to conveniences. Good heating system and smart TV was great!

    • Negative section of review

      The dishwasher didn’t work out - so some of the dishes we found were dirty from previous occupants.

    Reviewed: 29 March 2024 Stayed in March 2024
    Rob United Kingdom
  • Seafront Apartment with Garden

    Brighton & Hove, United Kingdom

    Average review score: 8.6
    • Positive section of review

      Amazing flat and great area with convenient parking.

    Reviewed: 29 March 2024 Stayed in March 2024
    Jessica United Kingdom
  • Lil's On The Waterfront

    York, United Kingdom

    Average review score: 6.8
    • Positive section of review

      City centre room great area close to all amenities

    • Negative section of review

      First night we arrived we didn't know what to expect then went into the room and found it cold as we later found out that the central heating was not working in the room and a big gap under the door and a draft blowing in from either window's or hallway the staff were really great when we yold them about the lack of central heating and we got room changed the following day

    Reviewed: 29 March 2024 Stayed in March 2024
    Gavin United Kingdom
  • Holiday Inn Edinburgh Zoo, an IHG Hotel

    Edinburgh, United Kingdom

    Average review score: 8.2
    • Positive section of review

      breakfast good. Staff friendly. Staff helpful.

    Reviewed: 29 March 2024 Stayed in March 2024
    Michael United Kingdom
  • Novotel Cardiff Centre

    Cardiff, United Kingdom

    Average review score: 7.6
    • Positive section of review

      The swimming pool and the staff

    • Negative section of review

      The heating didn't work

    Reviewed: 29 March 2024 Stayed in March 2024
    Anthony United Kingdom
  • The Hidden Nook

    Whitby, United Kingdom

    Average review score: 9.3
    • Positive section of review

      Location

    • Negative section of review

      Loved every thing about it

    Reviewed: 29 March 2024 Stayed in March 2024
    Helen United Kingdom