1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Super clean, well designed and pleasing to the eye. Well equipped (with exception of electric kettle) Good advice on where to eat out. Shetland ponies outside the hut. Good walking trail 100 yards away. Shower was hot.
Negative section of review
However, I was never sent details as to how to find Miners Hut or how to negotiate the various security hurdles so had to resort to a chance request to a kindly neighbour for access. The telephone number provided by Booking.com was never answered. An electric kettle would avoid the need to have to try to make an induction hob work.
Positive section of review
Everything !! You have a beautiful home and we felt privileged to be welcomed into it so warmly. Our room was magnificent and the breakfast was superb !! Thankyou for making our stay so pleasurable.
Negative section of review
Nothing
Positive section of review
Fantastic quiet location, very friendly and helpful staff and the food was superb. Room was spacious and comfortable with a good shower and great condiments
Positive section of review
The location was good - easy to walk into Shanklin. Good parking facilities. The apartment had good facilities ie. washing machine, dishwasher.
Negative section of review
The bed was very soft and we would have preferred much harder mattress - personal choice. The bath was quite slippery for a shower so a mat to stand on would be safer. The apartment would also benefit with coat hooks near the door to hang wet coats on rather than the hooks in the cupboard under the stairs. The heating came on whilst we were there and there was no central control so we had to turn the thermo valves down on each radiator as it was so warm
Positive section of review
Location was excellent. Walking distance to shops and restaurants. House was very clean and warm. Lovely towels and bedding.
Positive section of review
Breakfast excellent. Character hotel. Excellent location. Reception and restaurant staff very welcoming.
Negative section of review
Poor management reaction to issues with bed and ensuite (broken spring in mattress; toilet seat delaminating and unhygienic). Issues highlighted to staff at time and with a post-departure communication which received a dismissive response with excuses but no apologies. School Report "Could do better!".
Positive section of review
Very clean and comfortable, everyone was very nice and helpful, lovely quiet area and safe for families.
Positive section of review
Beautifully decorated and spotlessly clean. Friendly and attentive staff. Nothing was too much trouble.
Positive section of review
Clean comfortable friendly helpful staff
Negative section of review
Wi-Fi kept going off
Spinney Hill, United Kingdom
Positive section of review
All good Charles was a great host