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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The beds were comfortable and one of the staff members helped me find my room when I was lost - he was great. On street parking is available 23 hours a day and there is a free car park attached. Property is about 8 minutes walk from Golders Green underground station.
Negative section of review
The most unclean place I have ever stayed. I was given a room in the annex, which had a terrible smell from the moment I opened the outside door - probably damp and mould. The bedroom had mould down the side of the bed. There was hair in the shower and an old take-out carton hidden in the drawer. The sink was dirty. On arrival there were four staff - only one of whom really spoke a high level of English - on reception. After being given my keys I came back a second time a few minutes later to clarify directions to my room, and having stood in the middle of the group to ask this, three of the four burst out laughing - seemingly at an inside joke. I felt really uncomfortable. One of the guys helped me find it which was great. The code for the WiFi wasn’t in the room and there wasn’t a phone to ask reception. I would have had to walk back to reception to ask and I wasn’t comfortable doing so. Trying to check out at about 10am, there was no one monitoring reception or answering the outside doorbell, so I had to ring a mobile number. It still took a number of minutes before anyone came and when she did, she was grumpy and looked as if she had just woken up. Cheap - but there are places just as cheap in Golders Green and much preferable. I wouldn’t stay here again.
Positive section of review
The warmth, history and quirkiness of the Inn. The friendly staff, good food and access to attractions was great. The rooms were comfortable and nicely decorated. Bathrooms are very clean and modern. Private parking off the street.
Positive section of review
Enjoyable stay. Appreciated the space and ability to use washing machine after a couple of weeks travelling. Owner has put a lot of thought into it, e.g. providing an extensive range of ‘treats’.
Negative section of review
Minor concerns were: FIRSTLY address on booking.com didn’t say which number property (it was number 1) so didn’t know where to go within the collection of properties. A helpful neighbour advised us which door to knock on. Owner didn’t answer phone but when talking to her I phoned again while she had the phone in her hand but it didn’t ring and just went to message bank. The owner said there was also supposed to be an email from booking.com either details (eg which property number and where the key was) but we didn’t receive it. SECONDLY, after washing clothes and hanging on drying rack (thoughtfully provided in unit), the heating panels went off overnight, and then came on automatically in the morning before we got up. Apartment became quite cold, but there was an electric blanket so ok while in bed. DESPITE those glitches, everything else was great.
Positive section of review
Great attention to detail with lots of thoughtful extras in the room. Breakfast was excellent, the room was immaculate, and the hosts were friendly and attentive.
Positive section of review
It was cheap. I was only needing a bed for the night on the way to somewhere else. The bed was comfy and it has everything you need for a quick stop over.
Negative section of review
It was hard to locate from the services due to lack of lighting in the car park and drive in. The shower mat was not removable and was quite grubby looking.
Positive section of review
Location close to metro, bus station and a grocery store. The flat was clean.
Negative section of review
Very uncomfortable beds. Noisy neighbourhood. I wouldn't recommend to sleep with open windows. Small Table, uncomortable chairs. The room is not very cosy.
Positive section of review
Very clean and modern apartment. Big waterfall shower was excellent.
Negative section of review
The Wi-fi didn’t work in flat 8. Location isn’t the best as you need a car to get to nearby shops, restaurants etc.
Positive section of review
Lovely and helpful staff and a lovely room with comfy bed
Negative section of review
The shower was very stiff and difficult to use but other than that the stay was brilliant
Positive section of review
Entertainment and bed
Negative section of review
Breakfast was not as good as before coffee was not hot
Positive section of review
Fairly good
Negative section of review
Cooked food not very fresh