How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent reviews
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The Grand, YorkAverage review score: 9.1
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Positive section of review
Room & staff & amenities perfect one person had an issue with a staff member but this was reported
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Negative section of review
Woken very early with a loading delivery truck so went home very tired!!!!! This also was reported
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Greenmount Bed and BreakfastAverage review score: 8
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Positive section of review
It is mainly self service so it is possible to have a cuppa and snack anytime, no one to bother you
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Negative section of review
No one on site so had to ring for booking in
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Brewery CottageAverage review score: 9
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Positive section of review
Plenty of room, great location. Car parking space, able to do a few bits of washing if you need to.
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Barnett Hill HotelAverage review score: 8.2
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Positive section of review
The hotel grounds are beautiful and well maintained and the staff were all lovely and very helpful.
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Negative section of review
The breakfast wasn't terrible but wasn't great either - definitely not what I would have expected. The biggest negative was the room(s). I had booked the cosy double so didn't expect it to be huge, but the room had a low ceiling, and was really dark and claustrophobic. One small window did look over the garden, but you couldn't enjoy the view because of the big white shutters that couldn't be opened as the bed sat in front of them. I asked to move rooms and moved over to one in the courtyard which was brighter and less claustrophobic. Unfortunately though, the television didn't work and without wanting to go into too much detail, the toilet wasn't clean. I complained and the member of staff apologised and I was moved into another bigger, upgraded room. On first glance this room was better, and the one I stayed overnight in. However, it was very dark with no view, the television didn't work in this room either, I had to pick dog hairs out of the bed sheets (they seemed to be clean sheets, but clearly the last person who slept in them had a dog and the hairs were stuck in there, so very off-putting), and there was mould in the corner of the room and round the windows. By this point I was too tired to complain again or find a new hotel, so I stayed the night. The disappointing breakfast the next morning was the final straw, and I packed my bags and didn't stay the second night. It seems strange to me that the rooms in a hotel with such beautiful surroundings, haven't been designed to appreciate the views. The rooms are nicely decorated, but are dark, which makes them feel dull and the cleanliness is not up to scratch. Sadly not the relaxing break I had been hoping for.
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The Foxglove by Innkeeper's CollectionAverage review score: 8.5
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Positive section of review
Very helpful friendly staff, good food in comfortable surroundings and clean bedroom
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Motel One Newcastle
Newcastle upon Tyne, United Kingdom
Average review score: 8.7-
Positive section of review
Great staff happy faces everyone everywhere
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Negative section of review
Going
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Stotfield HotelAverage review score: 7.5
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Positive section of review
Value for money in a fabulous location
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Hampton by Hilton London Gatwick AirportAverage review score: 8.1
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Positive section of review
Walking distance to the terminal.
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The Hudson @ SilversandsAverage review score: 9.6
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Positive section of review
Location was beutiful
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Negative section of review
Aircraft flying all times of day and night
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Flexistay Tooting StudiosAverage review score: 6.8
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Positive section of review
Location
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Negative section of review
Lack of communication, was given wrong information so went to the wrong apartment in a different location to what was booked. I was locked out and had to wait for over half an hour to get access to the key. Spoke to 3 different men who all contradicted themselves with what turned out to be the wrong information. Awful experience, never again. The apartment itself was dirty, the kitchen was littered with bugs and dust.
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