1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location was good, got lucky with parking as well just outside front door. Handy shop within a few yards.
Negative section of review
House was a little cold when we entered, information book told us how to turn up the thermostat but took quite a while to warm up. Information book say's there is more info in the back of the book on some subjects but there wasn't.
Positive section of review
Everything except road noise prefer being at the back
Positive section of review
Liked the upgrade when our bathroom sprung a leak
Positive section of review
Lovely spacious room with everything you needed.
Negative section of review
Cannot think of anything.
Saint Margaretʼs at Cliffe, United Kingdom
Positive section of review
The room was clean, tidy, and comfortable
Negative section of review
The 'neighbours' in the room next door and also above were noisy (not the hotels fault, we know), but the walls were so thin that we could hear all the noise and it disturbed our sleep
Positive section of review
Very lovely bar and cafe downstairs
Negative section of review
The staff very mostly inattentive and breakfast, while busy, a complete mess and chaos beyond the busyness. staff during Sundays breakfast were rude and lazy, telling us not to clear the table when we wanted a bit more space after finishing food but also not clearing it up themselves despite promising to do so. We then cleared the plates together ourselves and were very rudely shouted at that we were to leave this.
Positive section of review
Location
Negative section of review
Breakfast was the same every day.. Very limited choice of hot food available. Compared to other hotels the breakfast was disappointing
Positive section of review
Location
Negative section of review
We were given a handicap room, did not request it; it was noisy and room had an unpleasant smell; also toilet roll holder broken, curtain rail broken and black mild in shower
Positive section of review
Nothing
Negative section of review
Everything. The man was rude, denied me entry, promised a refund, now won't approve it and wants to keep my money! I've read dark things about this accommodation so if you are a single lady... AVOID THIS AT ALL COSTS. This is not a private room, you can't lock it, it's on a shared house with some man who doesn't speak English (when it suits)