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Verified reviews from real guests

How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Grand Millennium Business Bay

    - “Excellent 5-star hotel in Dubai, located in one of the best areas – Business Bay. Perfect if you are coming by car - excellent valet services and ample parking space. All the staff was friendly, attentive, polite and helpful, and went above and beyond to make our stay comfortable. The services are great (e.g., We used the laundry service which was reasonably priced and timely, or the reception was always helpful with anything we needed). Hotel itself is new, very modern and tastefully decorated, with large lobby spaces to hangout. Room had a view of the bay and Burj Khalifa. Room was very spacious, clean and well equipped. Amenities include chairs, tables, desk, windows with sun blinds, smart TV, powerful air-conditioning, mirror, plenty of closet space with hangers, safe, fridge, tea kettle, tea & coffee, USB charging sockets and lamps on both sides of the bed, great lighting, fast Wi-Fi, iron, shoe horn, hair dryer, and essentials like towels, shampoo, shower gel, etc. Bed and blankets were large. Mattress was very comfortable (also for people with back problems). Bathroom was spacious, well-designed and clean, with a bathtub, walk-in shower, bidet, toilet and vanity mirror. Breakfast was just delicious, with every variety of food imaginable. Staff was attentive and careful about allergies and special dietary requirements. Hotel has four in-house restaurants and a bar to choose from, all of which are excellent. One of the restaurants has their own sheesha place with excellent sheeshas and service. Hotel has a decent swimming pool with a life guard on duty and a pool-side bar with nice views. Spa (includes jacuzzi, steam, sauna, etc.) was well-maintained and massage services were excellent. In general, one of the best hotels we have ever stayed in!”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Rio Branco Hotel

    - “The view from the rooftop. The breakfast was very good, the coffee was delicious. Was walking distance to everything. It was super clean. The employees are very honest and polite. No one speaks English or Spanish. Good money value.”

  • Sonder The Sunset

    - “Room was great. Good bed and space. Having the kitchen was great for all the yummy bits we go from the Greville markets!”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Acro Urban Suites

    - “Clean, had all the amenities, very good location, amazing staff”

  • The Pavilion Hotel Kuta

    - “The staff was very accommodating and great during my stay.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel Nikko Narita

    - “Fantastic service and excellent buffet and food, shuttle bus service very punctual and easy to catch at stop 33 directly outside exit from terminal 2/3/train station intersection at airport.”

  • Centrestage Petaling Jaya by Perfect Host

    - “This hotel became my regular choice for my both short and longer visits to KL. Perfect location in PJ, extremely friendly and professional staff.”

  • Shanghai Hotel Holland

    - “Very good hotel. Parking, near Delft. Walking distance.”

  • Leonardo Boutique Hotel Krakow Old Town

    - “Best place to stay when in Krakow.. helpful staff, plentiful varied breakfast, comfortable rooms (the comfort room i booked had coffee machine & fridge!), quiet area at night too, great location - 5 min walk to centre of Old Town. Overall everything you'd want from a hotel! (I didn't have dinner in hotel, so can't comment on that.)”

  • EsposendeGuesthouse

    - “Host was very welcoming and easy to talk”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Hyatt Regency Phuket Resort - SHA Extra Plus

    - “The staff were very friendly and went out of their way to make our stay enjoyable. The food was great and the pool And facilities for the children were terrific too”

  • Shangri-La Bosphorus, Istanbul

    - “I have a excellent stay in shangri la as always. But the different thing is first time I am in Turkey as well . The hotel is very nice,all of staff is very friendly and very helpful. Especially, I would like to thank you to Cansu who is making my stay more comfortable and polite and friendly person. As well as thank you to Ozgen for nice view room.She was very kind.Breakfast was very good.and thanks to Derya, Murat for serving and being nice too.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Logan House, Modern and Spacious Townhouse close to City Centre

    Carlisle, United Kingdom

    Average review score: 8.9
    • Positive section of review

      Location was good, got lucky with parking as well just outside front door. Handy shop within a few yards.

    • Negative section of review

      House was a little cold when we entered, information book told us how to turn up the thermostat but took quite a while to warm up. Information book say's there is more info in the back of the book on some subjects but there wasn't.

    Reviewed: 29 March 2024 Stayed in March 2024
    Paul United Kingdom
  • Future Inn Bristol

    Bristol, United Kingdom

    Average review score: 8.1
    • Positive section of review

      Everything except road noise prefer being at the back

    Reviewed: 29 March 2024 Stayed in March 2024
    Kirsty United Kingdom
  • Hotel Celebrity

    Bournemouth, United Kingdom

    Average review score: 7.4
    • Positive section of review

      Liked the upgrade when our bathroom sprung a leak

    Reviewed: 29 March 2024 Stayed in March 2024
    Paul United Kingdom
  • NOX Kensington

    London, United Kingdom

    Average review score: 7.4
    • Positive section of review

      Lovely spacious room with everything you needed.

    • Negative section of review

      Cannot think of anything.

    Reviewed: 29 March 2024 Stayed in March 2024
    Jana United Kingdom
  • St. Margaret's Hotel

    Saint Margaretʼs at Cliffe, United Kingdom

    Average review score: 7.5
    • Positive section of review

      The room was clean, tidy, and comfortable

    • Negative section of review

      The 'neighbours' in the room next door and also above were noisy (not the hotels fault, we know), but the walls were so thin that we could hear all the noise and it disturbed our sleep

    Reviewed: 29 March 2024 Stayed in March 2024
    Helen United Kingdom
  • Bedford Swan Hotel and Thermal Spa

    Bedford, United Kingdom

    Average review score: 8
    • Positive section of review

      Very lovely bar and cafe downstairs

    • Negative section of review

      The staff very mostly inattentive and breakfast, while busy, a complete mess and chaos beyond the busyness. staff during Sundays breakfast were rude and lazy, telling us not to clear the table when we wanted a bit more space after finishing food but also not clearing it up themselves despite promising to do so. We then cleared the plates together ourselves and were very rudely shouted at that we were to leave this.

    Reviewed: 29 March 2024 Stayed in March 2024
    Jenniffer United Kingdom
  • The Imperial Hotel Exmouth

    Exmouth, United Kingdom

    Average review score: 7.6
    • Positive section of review

      Location

    • Negative section of review

      Breakfast was the same every day.. Very limited choice of hot food available. Compared to other hotels the breakfast was disappointing

    Reviewed: 29 March 2024 Stayed in March 2024
    Rodgers United Kingdom
  • Greyfriars Inn by Greene King Inns

    St Andrews, United Kingdom

    Average review score: 8.5
    • Positive section of review

      Location

    • Negative section of review

      We were given a handicap room, did not request it; it was noisy and room had an unpleasant smell; also toilet roll holder broken, curtain rail broken and black mild in shower

    Reviewed: 29 March 2024 Stayed in March 2024
    Alastair United Kingdom
  • BS Lodge

    Mitcham, United Kingdom

    Average review score: 7.8
    • Positive section of review

      Nothing

    • Negative section of review

      Everything. The man was rude, denied me entry, promised a refund, now won't approve it and wants to keep my money! I've read dark things about this accommodation so if you are a single lady... AVOID THIS AT ALL COSTS. This is not a private room, you can't lock it, it's on a shared house with some man who doesn't speak English (when it suits)

    Reviewed: 29 March 2024 Stayed in March 2024
    Charlotte United Kingdom