Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Radisson Blu Hotel, Dubai Deira Creek
- “This hotel is in an excellent location for most activities. Free shuttle bus to the beach and Dubain Msll and Burj Khalifa. Only 200m walk to the nearest Metro Stration (Union Station) whicjh is also next to as large supermarket. Very comfortable room. Hotel service excellent. Hotel organised trransfer from Airport and return.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Copacabana in Beach
- “The closeness to the beach and being a calm place nonetheless”
Canada

Western Budget Motel East Red Deer
- “I was an IHG snob but Booking.com put me over to Western Budget, so we tried it. Very impressive rooms, spacious, big fridge and dining area. Fireplace. Quiet. Very happy with my stay. Breakfast was as expected, some carbs; cereals, toast, bagel, juices, coffee, fruits and yogurt, enough to be satisfied and go.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Acropolis Select
- “Perfect hotel. Great location, staff were very helpful and kind. The roof top terrace is great.”
Indonesia

HARRIS Hotel Batam Center
- “Please for all managers. Put your staff to learn English and why not give them a salary bonus .”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Toyoko Inn Tokyo Shinagawa Konan-guchi Tennozu Isle
- “Good. Some days were mediocre. Location : when shuttle is available ok but Otherwise have to take taxi from train station.”
Malaysia

Aurora Pavilion Bukit Jalil by Ody Suites
- “Location was great. The room size was wonderful for our family. Exceeded our expectations.”
Netherlands

Puur Geluk
- “The apartment was great. The decorations are discrete and tastefull, the artsy style is nice and confy Everything is in its place and more. The small terrace is really beutiful. I met some collegues online and the view behind me was so nice, with the light through the plants in the big windows than one of them told me that he thought I have a virtual wall until he spotted a cat walking on the fence The coffee machine is a real thing with coffee beans, the facilities are complete. You definitelly get more than you pay. The cofee and some fruit were on the house. The hosts are very nice and stylish people, very thougtfull and helpfull. They even offered to drive us from the train station to the property and back. They helped us with everything we needed and they contributted to the general impression of a nice and beautifull atmosphere overall.”
Poland

Old Town Vistula Premium Apartments
- “My favourite place Always polite clean For me Thebes in Poland”
Portugal

Casa de Serpa - Turismo Rural
- “Didnt had it, was in hurry.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

BED STATION Hostel Khaosan
- “Lovely service and advice on tours and attractions”
Turkey

Kairos Hotel
- “An interesting secluded place. Hospitable people. Ideal for independent travelers. Definitely worth a visit 👍”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £95
room2 Belfast Hometel
Belfast, United Kingdom

Average review score: 9.4
- Positive section of review
  
  Very central location for those who like to walk everywhere, well designed and stylishly decorated rooms - felt very warm and comfortable (whereas most hotels feel sterile, cold and sombre or when they try to make it warmly decorated, comes across as tacky). Was great to have a kitchenette in the room, bc some of us cant eat out all the time or go without drinking tea in a sustained manner. Cool staff who did their best to accommodate all my requests, a welcoming foyer and buzzing ground floor where the restaurant is, it felt lively and gregarious in the right kind of ways. The first floor facilities, although unused by me, I thought were perfect should anyone needed to host/facilitate a work event. If I return to Belfast, I'd stay here without a second thought.
- Negative section of review
  
  It's beyond the hotel's control yet the construction on the diagonally opposite corner of the hotel which commenced at 5:30 am on a Saturday morning and I woke me from up on the 8th floor.
Reviewed: 25 April 2024 Stayed in April 2024

Lux Australia
From £75
The Waverley Hotel
Crewe, United Kingdom

Average review score: 7.5
- Positive section of review
  
  Check in was easy and we received a warm welcome from the lady at reception. Our room was perfect for my little boy who has autism. Our suite had a spacious adjoining room with two comfortable single beds and a tv for him watch his cartoons while playing with his balloons. He was so comfortable he almost didn't want to leave. Breakfast was also lovely the staff were very friendly and accommodating. There was also lots of sockets for appliances and a handy storage area for jackets and shoes. This was also our little boys first ever stay in a hotel and it was such positive experience for him. We can not thank the staff enough for making this the case.
- Negative section of review
  
  The pillows were a little thin. The one slight issue during our 2 night stay and it is more of preference than a negative. It didn't affect our stay at all.
Reviewed: 25 April 2024 Stayed in April 2024

Emma United Kingdom
From £78
Hidden Retreat - 4 minutes to the beach!
Weymouth, United Kingdom

No reviews yet
- Positive section of review
  
  Highly Recommend! Perfect location to walk all around Weymouth. Perfect private little spot. Clean, comfortable and inviting. Had a great night's sleep in the cozy bed. Messaging with the host was superb. He gave helpful details with a video to find this hidden gem and parking recommendations. Plan to return next time I'm in Weymouth as my go to overnight spot. Staying here elevated our visit to Weymouth!
- Negative section of review
  
  There is a little step going from the kitchen to the living room. So be sure to turn the lights on so you don't trip going from one room to the other. My eyesight is bad, so I kept forgetting it was there.
Reviewed: 25 April 2024 Stayed in April 2024

Michael United Kingdom
From £85
Flat in blue plaque building
London, United Kingdom

Average review score: 9.4
- Positive section of review
  
  Amazing accommodation, spacious, clean, modern, in a historical building. Super quiet, the quality of nights sleep is outstanding. Comfy bed, soft pillows and a super soft light duvet. Nice connection with the London marathon start area. Beautiful park across the road. Great communication with Kasia. Thank you! .
Reviewed: 25 April 2024 Stayed in April 2024

juliakha United Kingdom
From £79
The Bull and Townhouse, Beaumaris- The Inn Collection Group
Beaumaris, United Kingdom

Average review score: 8.5
- Positive section of review
  
  Great homely hotel/pub lovely large room with exposed oak beams, right in the centre of Beaumaris. Dog friendly and really welcoming staff. Couldn’t find the key to our designated room so gave us an upgrade!!!
- Negative section of review
  
  Some of the stairs are quite narrow (not surprising considering the age of the place) but could be an issue if you had mobility issues.
Reviewed: 25 April 2024 Stayed in April 2024

clive United Kingdom
From £109
Cosy Caravan Craig Tara
Ayr, United Kingdom

Average review score: 9.3
- Positive section of review
  
  It was comfortable enough, suited what my husband & daughter needed, somewhere to sleep at night
- Negative section of review
  
  Never anyone on reception & the bedding was stained & didn’t feel particularly clean.
Reviewed: 25 April 2024 Stayed in April 2024

Marie United Kingdom
From £43
Thistle Express London Luton
Luton, United Kingdom

Average review score: 7.7
- Positive section of review
  
  Very easy to get to from airport. Very clean and comfortable and breakfast was lovely.
Reviewed: 25 April 2024 Stayed in April 2024

catherine United Kingdom
From £197
Museum Apartments
Edinburgh, United Kingdom

Average review score: 9
- Positive section of review
  
  Very spacious place and pretty central :)
- Negative section of review
  
  Nothing
Reviewed: 25 April 2024 Stayed in March 2024

Flordelis United Kingdom
From £55
Admiral MacBride
Plymouth, United Kingdom

Average review score: 8.1
- Positive section of review
  
  I loved the window view.
- Negative section of review
  
  The room was cold, the TV was too small couldn't really see. The room was noisy because of cars outside.
Reviewed: 25 April 2024 Stayed in April 2024

Tadiwanashe United Kingdom
From £59
Holiday Inn Express Braintree, an IHG Hotel
Braintree, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Really enjoyed the stay
- Negative section of review
  
  Was brilliant great staff
Reviewed: 25 April 2024 Stayed in April 2024

Stephen United Kingdom