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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It’s my first time in this hotel and the stay was excellent. The location and the high quality of the staff’s service and attention to detail remains.The staffs is amazing and the room was very comfortable for a short stay also super clean. It’s very ideal and a good value for money if its a short stay ☺️
Negative section of review
Didn’t like the fact that i was trying to rest for a flight and loud noises in the hotel’s corridor kept going on untill early hours.
Positive section of review
Excellent location. Very clean and comfortable. All staff very helpful. It helped make it a very special holiday. Good value for money. Would not hesitate in booking again
Negative section of review
There was nothing I did not like
Barnard Castle, United Kingdom
Positive section of review
Immaculately clean, very modern, rooms were beautiful, bed was very comfortable Excellent food + beers were not over priced
Negative section of review
Modern, clean design, well kept, helpful staff
Brighton & Hove, United Kingdom
Positive section of review
Breakfast Location Help I got at the reception, especially by Suzana. She was so willing to help and nice. Really lovely.
Negative section of review
The room did not meet my expectations. There could be more amenities. I stayed for 5 nights. I could have been provided some goodies like mineral still water upon my arrival (only once towards the end did I get a can). Not everything was replaced on a daily basis (I wanted minted tea and chamomile- instead of just black tea which I do not drink), toilet paper or small towels (once none of these was added). I would have liked to have a mini fridge. This would have been of help. The room and the building looks in need of upkeep to make it look less old. At certain times the hotel was crowded and there were too many people waiting for the lift, especially when whole groups do check-in. Once I had to go all the way upstairs to the fifth floor at the end of a long conference day!
Positive section of review
The rooms are spacious and clean, check in is efficient and location is the best, room facilities are good also.
Negative section of review
I would prefer to have a choice of places to eat. There is one quite limited and expensive restaurant.
Positive section of review
i liked that the hotel is located centrally and has a secure basement parking which is a bonus!
Negative section of review
nothing, everything is good.
Positive section of review
Great staff very accommodating thanks so much for a lovely overnight stay 😊
Negative section of review
Rooms great food and hospitality of a high standard
Positive section of review
Convenient for town and York Minster Room clean Nice staff
Negative section of review
Bed too small, couldn’t lie flat. Tv loses signal and colour distorted Breakfast was cheap sausage, tinned mushrooms, paid for breakfast but didn’t go after first morning.
Positive section of review
Great location, great staff, clean room and bathroom.
Negative section of review
The heating system of the room I booked. Was cold during my visit
Positive section of review
Is clean is close to the station and its quiet