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Verified reviews from real guests

How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Grand Millennium Business Bay

    - “Excellent 5-star hotel in Dubai, located in one of the best areas – Business Bay. Perfect if you are coming by car - excellent valet services and ample parking space. All the staff was friendly, attentive, polite and helpful, and went above and beyond to make our stay comfortable. The services are great (e.g., We used the laundry service which was reasonably priced and timely, or the reception was always helpful with anything we needed). Hotel itself is new, very modern and tastefully decorated, with large lobby spaces to hangout. Room had a view of the bay and Burj Khalifa. Room was very spacious, clean and well equipped. Amenities include chairs, tables, desk, windows with sun blinds, smart TV, powerful air-conditioning, mirror, plenty of closet space with hangers, safe, fridge, tea kettle, tea & coffee, USB charging sockets and lamps on both sides of the bed, great lighting, fast Wi-Fi, iron, shoe horn, hair dryer, and essentials like towels, shampoo, shower gel, etc. Bed and blankets were large. Mattress was very comfortable (also for people with back problems). Bathroom was spacious, well-designed and clean, with a bathtub, walk-in shower, bidet, toilet and vanity mirror. Breakfast was just delicious, with every variety of food imaginable. Staff was attentive and careful about allergies and special dietary requirements. Hotel has four in-house restaurants and a bar to choose from, all of which are excellent. One of the restaurants has their own sheesha place with excellent sheeshas and service. Hotel has a decent swimming pool with a life guard on duty and a pool-side bar with nice views. Spa (includes jacuzzi, steam, sauna, etc.) was well-maintained and massage services were excellent. In general, one of the best hotels we have ever stayed in!”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Rio Branco Hotel

    - “The view from the rooftop. The breakfast was very good, the coffee was delicious. Was walking distance to everything. It was super clean. The employees are very honest and polite. No one speaks English or Spanish. Good money value.”

  • Sonder The Sunset

    - “Room was great. Good bed and space. Having the kitchen was great for all the yummy bits we go from the Greville markets!”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Acro Urban Suites

    - “Clean, had all the amenities, very good location, amazing staff”

  • The Pavilion Hotel Kuta

    - “The staff was very accommodating and great during my stay.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel Nikko Narita

    - “Fantastic service and excellent buffet and food, shuttle bus service very punctual and easy to catch at stop 33 directly outside exit from terminal 2/3/train station intersection at airport.”

  • Centrestage Petaling Jaya by Perfect Host

    - “This hotel became my regular choice for my both short and longer visits to KL. Perfect location in PJ, extremely friendly and professional staff.”

  • Shanghai Hotel Holland

    - “Very good hotel. Parking, near Delft. Walking distance.”

  • Leonardo Boutique Hotel Krakow Old Town

    - “Best place to stay when in Krakow.. helpful staff, plentiful varied breakfast, comfortable rooms (the comfort room i booked had coffee machine & fridge!), quiet area at night too, great location - 5 min walk to centre of Old Town. Overall everything you'd want from a hotel! (I didn't have dinner in hotel, so can't comment on that.)”

  • EsposendeGuesthouse

    - “Host was very welcoming and easy to talk”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Hyatt Regency Phuket Resort - SHA Extra Plus

    - “The staff were very friendly and went out of their way to make our stay enjoyable. The food was great and the pool And facilities for the children were terrific too”

  • Shangri-La Bosphorus, Istanbul

    - “I have a excellent stay in shangri la as always. But the different thing is first time I am in Turkey as well . The hotel is very nice,all of staff is very friendly and very helpful. Especially, I would like to thank you to Cansu who is making my stay more comfortable and polite and friendly person. As well as thank you to Ozgen for nice view room.She was very kind.Breakfast was very good.and thanks to Derya, Murat for serving and being nice too.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Astor York Hostel

    York, United Kingdom

    Average review score: 8.6
    • Positive section of review

      The staff is lovely. The bed is very comfortable and the room is quite clean. The common areas are so nice as well and there is a patio. Is a very good hostel and the location is not bad. Maybe 15/20 minutes walking to the city centre. The kitchen is very good as well and they have breakfast.

    • Negative section of review

      Some guests with no education and manners that think they are alone in the hostel. I barely slept because of people on my room. But this is not the hostel fault at all. They can not educate people

    Reviewed: 29 March 2024 Stayed in March 2024
    Lara Argentina
  • Bedford Lodge Hotel & Spa

    Newmarket, United Kingdom

    Average review score: 8.6
    • Positive section of review

      Everything, room was ready so we got an early check in. Chocs, fruit and Espa spa bag in the room. Exclusive parking outside the building. Fantastic facilities, amazing food, great service. It felt like a proper treat.

    • Negative section of review

      Nothing, Amazing

    Reviewed: 29 March 2024 Stayed in February 2024
    Neal United Kingdom
  • The Gladstone

    Conwy, United Kingdom

    Average review score: 8.6
    • Positive section of review

      Food was excellent, view was fantastic, staff very friendly, not much more you need from a short break.

    • Negative section of review

      Room got a little chilly as the heating was on a timer and that timer didn't suit our needs.

    Reviewed: 29 March 2024 Stayed in March 2024
    Andrew United Kingdom
  • Hill Garth Cottage - Luxury hotel style 2 bed with hot tub

    Wooler, United Kingdom

    Average review score: 8.7
    • Positive section of review

      Stylish clean immaculately presented. Great location Loved the wood fired hot tub

    • Negative section of review

      Advertised as a pet friendly cottage but no where for 2 dogs to use the toilet other than taking off the property. This is impractical last thing at night and first thing in the morning having to get changed out of night wear into daytime clothing. Hot tub timings to restrictive. Check in 4 pm filling time for hot tub 11/2 hours and then 3 hours to heat. Quiet times being observed only able to use for 1/2 hour first night . As not able to light the log burner until 4pm second night only had 3 hours to use which is really annoying. If check in was 2 hours earlier the first day this would allow longer use. Smallest shower I’ve ever used and we have a touring caravan. Sitting space in kitchen uncomfortable and a waste of space.

    Reviewed: 29 March 2024 Stayed in March 2024
    suzanne United Kingdom
  • OYO Eagle House Hotel, St Leonards Hastings

    Hastings, United Kingdom

    Average review score: 7.3
    • Positive section of review

      Staff friendly hotel clean breakfast lovely, good value for money.

    • Negative section of review

      Nothing not to like

    Reviewed: 29 March 2024 Stayed in March 2024
    Lee Canada
  • Holiday Inn - Glasgow Airport, an IHG Hotel

    Paisley, United Kingdom

    Average review score: 7.3
    • Positive section of review

      It is convenient for the airport, which is why we booked it.

    Reviewed: 29 March 2024 Stayed in March 2024
    Peter United Kingdom
  • The Lilly Restaurant With Rooms

    Llandudno, United Kingdom

    Average review score: 8.1
    • Positive section of review

      Comfortable bed, great view, lovely bar and outdoor seating

    • Negative section of review

      Nothing

    Reviewed: 29 March 2024 Stayed in March 2024
    Julie United Kingdom
  • The Z Hotel Soho

    London, United Kingdom

    Average review score: 7.6
    • Positive section of review

      Felt so welcome.location was perfect.

    • Negative section of review

      You would have to be very comfortable with the person you are with. No privacy at all. Was not a problem for us.

    Reviewed: 29 March 2024 Stayed in March 2024
    Christina Ireland
  • Host & Stay - The Loft at Skinner St

    Whitby, United Kingdom

    Average review score: 8.5
    • Positive section of review

      Great location and view of the abbey

    • Negative section of review

      Probably needs some tlc but still a nice place to stay

    Reviewed: 29 March 2024 Stayed in March 2024
    Gareth United Kingdom
  • The Royal Hotel

    Weston-super-Mare, United Kingdom

    Average review score: 7.9
    • Positive section of review

      Location

    • Negative section of review

      Mattresses were awful,food was served raw.

    Reviewed: 29 March 2024 Stayed in March 2024
    Evelyn United Kingdom