Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Sofitel Dubai The Palm Resort & Spa
- “Staff were amazing. Elmarco from Laguna Beach Taverna, Sabre from pool and beech management, Linda at the breakfast. Everyone made this trip memorable. Thank you.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Dolphin Lodge
- “The food was absolutely exceptional. The location itself, while a bit of a travel, was great for excursions into the amazon. The guides and staff were friendly, professional, and fun!”
Canada

Knotty Pine Cottages, Suites & Motel Rooms
- “the room was really cosy, it was clean, and the view was really nice! we were also grateful for the host for giving us what we asked for even when it was quite late.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Villa Francesca
- “Very clean apartment. Excellent location for exploring the town, close to restaurants and shops. Petros is an excellent and friendly host.”
Indonesia

Villa Semua Suka X 3
- “A stunningly beautiful garden property. Wow! Very well kept, felt like home.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Resol Poshtel Tokyo Asakusa
- “Spotlessly clean, really helpful staff, and easy access to the station to get everywhere else.”
Malaysia

Lucentia Residence KL
- “Everything was Great, i enjoyed my trip”
Netherlands

nhow Amsterdam Rai
- “The staff are very nice. The rooms are very cosy , large and stylish. The beds are supper comfortable, and my room was very quiet Easy access to the city via underground or tram 4 and an evening in De Pijp Ten out of ten for this great hotel with super breakfast with a view”
Poland

Old Town Vistula Premium Apartments
- “My favourite place Always polite clean For me Thebes in Poland”
Portugal

Casa de Serpa - Turismo Rural
- “Didnt had it, was in hurry.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Pullman Bangkok Hotel G
- “Excellent room, quiet, great view, friendly staff and amazing breakfast as well as food in the burger place and roof top as well, i am glad i found a spot when i come to bangkok !”
Turkey

Wonder of cappadocia
- “Everything was perfect”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £90
The Annexe
Bournemouth, United Kingdom

Average review score: 9.1
- Positive section of review
  
  The apartment was modern and was I really liked. Everything was clean, tidy and smelled good. The kitchen was well equipped, including microwave and kitchen utensils, oven, kettle and toaster, I loved the letters they had with recommendations for places, bars, pubs, supermarket, I found this detail extremely good and attentive, the location is great , and you could park your car right in front of the apartment. Amazing time🥰🥰🥰
- Negative section of review
  
  I just don't liked the bed, I little small and the mattress is very soft for me.
Reviewed: 24 April 2024 Stayed in April 2024

Caroline Portugal
From £88
Bishop's Gate Apartment
Derry Londonderry, United Kingdom

Average review score: 9.1
- Positive section of review
  
  Perfect location for everything you’d want to see in Derry. Was great size, very comfortable had everything you could need. Softest bed sheets Dee the owner was so helpful and provided a lovely private insight into Derry. If ever in Derry again we would most certainly be back!
- Negative section of review
  
  Nothing at all All was great
Reviewed: 24 April 2024 Stayed in April 2024

Joanne Ireland
From £60
Drumhirk House
Newtownards, United Kingdom

Average review score: 9.4
- Positive section of review
  
  There was a lot of stuff to pick from plus Louise was very helpful with information about what to see, highly recommend it.
Reviewed: 24 April 2024 Stayed in April 2024

Kacper Ireland
From £61
Leonardo Hotel Plymouth - Formerly Jurys Inn
Plymouth, United Kingdom

Average review score: 8.4
- Positive section of review
  
  We always stay at this hotel when in Plymouth it is always clean and staff very friendly and helpful.
- Negative section of review
  
  Nothing
Reviewed: 24 April 2024 Stayed in April 2024

John United Kingdom
From £68
Comfy House for Contractors, Families, Accrington
Accrington, United Kingdom

Average review score: 8.5
- Positive section of review
  
  The space for our family and it was clean with plenty of towels and bedding if required.
- Negative section of review
  
  Sadly the street is run down but the property was suitable and very clean.
Reviewed: 24 April 2024 Stayed in April 2024

Amy United Kingdom
From £162
IndieHaus
Lincolnshire, United Kingdom

Average review score: 9.3
- Positive section of review
  
  Great location near town centre. Lovely well kept apartment with good facilities.
Reviewed: 24 April 2024 Stayed in April 2024

Tynan United Kingdom
From £46
Argyll Hotel
Glasgow, United Kingdom

Average review score: 8.1
- Positive section of review
  
  Great location, lovely cosy room, nice breakfast
Reviewed: 24 April 2024 Stayed in April 2024

Louise United Kingdom
From £80
Novotel Manchester Centre
Manchester, United Kingdom

Average review score: 8.2
- Positive section of review
  
  Nice and clean hotel with very good location
- Negative section of review
  
  None
Reviewed: 24 April 2024 Stayed in March 2024

Oyvind Norway
From £54
Kensington and Chelsea Apartment
London, United Kingdom

Average review score: 4.6
- Positive section of review
  
  Location, size, potential
- Negative section of review
  
  Lights are broken in the rooms, dodgy kettle
Reviewed: 24 April 2024 Stayed in April 2024

Leigh United Kingdom
From £18
St Christopher's Edinburgh Old Town
Edinburgh, United Kingdom

Average review score: 7.5
- Positive section of review
  
  Excellent location.
- Negative section of review
  
  No control over roommates.
Reviewed: 24 April 2024 Stayed in April 2024

Zaki India