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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location - this is a nice small hotel in the city centre, near tube stations. The hotel is well decorated, staff is lovely. Rooms are small but comfortable. Breakfast is basic continental with fresh products and you can pay more if you’d like the English breakfast… but don’t expect any mimosas or fancy options.
Negative section of review
You’re really paying for location here. The hotel is nice but it’s not in any way a 5 stars hotel. If you stay here just be prepared for stairs… loads of them to access the top floors and no lifts.
Positive section of review
The Whole Accommodation Was Excellent,Spacious,Well Equipped,Comfy Bed For A Restful Nights Sleep Location Was Ideal From The Unspoilt Views Of The Castle,Situated In Walking Distance Of Great Bars,Restaurants,The Delights Of The Royal Mile,Museums,Shops,Many Other Historical Sights
Negative section of review
Nothing
Positive section of review
Very comfortable stay. It's a good hotel and I always have peaceful sleep when I stay there. The food is also very good.
Negative section of review
No complaints
Bourton on the Water, United Kingdom
Positive section of review
The location. The bar staff were amiable, and the cooked breakfast was hot and freshly cooked.
Negative section of review
The room was tiny and cold, and certainly not worth £95 a night, the toilet and shower was small and noisy due to the macerator, the bed was uncomfortable, and the room was really not enjoyable to be in. Nowhere to sit other than the bed or toilet 😕 other than the cooked breakfast, not much else was on offer for the price paid. It seemed a little lacking compared to other places at this price in just as beautiful locations. It all felt a bit run down, and after our 3 day stay we certainly do not feel refreshed, this really was a bad choice. We would not consider staying again.
Positive section of review
Great location. Plenty of bedrooms and everything we needed.
Positive section of review
Friendliness, location, cleanliness and breakfast
Positive section of review
The room was pretty big and very comfortable
Negative section of review
There’s nothing I didn’t like
Positive section of review
Fantastic location. Decent breakfast.
Negative section of review
Fire alarm during the night, the staff could not handle it. Thankfully not serious but they were not organised. £5 for the pool is daft.
Positive section of review
Brilliant location.
Negative section of review
Coffee @ breakfast. Insufficient tea/coffee in room and not replenished.
Positive section of review
Location
Negative section of review
Reception staff were rude and poorly trained. There was a problem with the Hot water, so had to have a cold shower and there was no apology. Also very noisy as it’s a rock n roll hotel.