1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
great location handy for the bus and rail station if you play golf ideal, great host nothing to much trouble we used this as a base to get to the racing at Ayr ideal
Negative section of review
nothing it was all good
Positive section of review
Kind staff, great breakfast, it's close to the public transports and Hyde Park. I always stay here, when I'm in London.
Negative section of review
It was a bit chilly in this room (end of March), the heating didn't work that much or all the time, but it was ok.
Positive section of review
Easily accessible very clean excellent location staff very welcoming
Positive section of review
I have stayed many times - it's a clean and tidy place.
Negative section of review
Check in - no staff. When I called the number left on reception a phone on the other side of the counter rang. I left a message. No-one came. I found someone by walking into the hotel. I booked a double room - I was given a room withy 2 single beds. This was put right when I pointed it out. The new room had a very strong smell of weed outside and in the bathroom. The people next door were noisy in their intimacy. The tv is in a cabinet with doors which only open 90 degrees - so the tv cannot be seen unless you sit almost directly in front of it.
Positive section of review
Cleanliness, proximity to centre, facilities, coffee etc
Positive section of review
All apart from paying for car park!
Negative section of review
Paying for car park when we stayed the night!
Positive section of review
Wonderful view from room.
Positive section of review
Lovely staff
Positive section of review
Everything
Negative section of review
Nothing
Positive section of review
Nothing
Negative section of review
Noisy and drunk people had a party almost whole night, in room Which I can sleep was a lot of rubish, bootles And cans after beers... Screaming drunk guy I felt really unsafe ...strictly no recomend. I cannot sleep ...look up to leave that place ASAP