Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Sofitel Dubai The Palm Resort & Spa
- “Staff were amazing. Elmarco from Laguna Beach Taverna, Sabre from pool and beech management, Linda at the breakfast. Everyone made this trip memorable. Thank you.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Dolphin Lodge
- “The food was absolutely exceptional. The location itself, while a bit of a travel, was great for excursions into the amazon. The guides and staff were friendly, professional, and fun!”
Canada

Knotty Pine Cottages, Suites & Motel Rooms
- “the room was really cosy, it was clean, and the view was really nice! we were also grateful for the host for giving us what we asked for even when it was quite late.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Villa Francesca
- “Very clean apartment. Excellent location for exploring the town, close to restaurants and shops. Petros is an excellent and friendly host.”
Indonesia

Villa Semua Suka X 3
- “A stunningly beautiful garden property. Wow! Very well kept, felt like home.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Resol Poshtel Tokyo Asakusa
- “Spotlessly clean, really helpful staff, and easy access to the station to get everywhere else.”
Malaysia

Lucentia Residence KL
- “Everything was Great, i enjoyed my trip”
Netherlands

nhow Amsterdam Rai
- “The staff are very nice. The rooms are very cosy , large and stylish. The beds are supper comfortable, and my room was very quiet Easy access to the city via underground or tram 4 and an evening in De Pijp Ten out of ten for this great hotel with super breakfast with a view”
Poland

Old Town Vistula Premium Apartments
- “My favourite place Always polite clean For me Thebes in Poland”
Portugal

Casa de Serpa - Turismo Rural
- “Didnt had it, was in hurry.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Pullman Bangkok Hotel G
- “Excellent room, quiet, great view, friendly staff and amazing breakfast as well as food in the burger place and roof top as well, i am glad i found a spot when i come to bangkok !”
Turkey

Wonder of cappadocia
- “Everything was perfect”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £229
Sheraton Grand Hotel & Spa
Edinburgh, United Kingdom

Average review score: 8.3
- Positive section of review
  
  Everything was amazing! Fantastic hotel! Super service from all staff made you feel special and welcome, facilities (spa, pool and restaurant) we're amazing! The location of the hotel aswell was great for all of the activities we had planned 10/10 would recommend. We will definitely be back!!
- Negative section of review
  
  Nothing everything was spot on!
Reviewed: 24 April 2024 Stayed in April 2024

Rigby United Kingdom
From £209
The Rookery
London, United Kingdom

Average review score: 9.2
- Positive section of review
  
  The staff were lovely and polite and the crisp apples and teapot to make own tea with milk most thoughtful . Towels changed daily and appreciated being able to sleep in when jet lagged and exhausted
- Negative section of review
  
  The bathtub with shower handle only is very difficult for anyone used to American showers to bathe in without help and even then entire floor left wet
Reviewed: 24 April 2024 Stayed in April 2024

Kathleen United States
From £16
Albatross Hostel
Newcastle upon Tyne, United Kingdom

Average review score: 7.9
- Positive section of review
  
  Location is great! All staff are helpful and friendly. It deserves the money paid.
- Negative section of review
  
  Staff are friendly and helpful. Help me got my missing bags at National Express. Just one thing to improve the WiFi connection to sleeping rooms.
Reviewed: 24 April 2024 Stayed in April 2024

Abu Palestinian Territory
From £80
St Pancras Inn
London, United Kingdom

Average review score: 7.3
- Positive section of review
  
  Brekky was good just the semi room service is bizaaar - just make the damn bed
- Negative section of review
  
  Got G6 room next to the streeet - horrible Get a full ro service- a bed well done is so much better after a long day
Reviewed: 24 April 2024 Stayed in April 2024

Satyabhama Ireland
From £165
The Courtfield Plaza
London, United Kingdom

Average review score: 8
- Positive section of review
  
  Great Location Roomy with Good Furnishings Owner very responsive
- Negative section of review
  
  Bathroom needs some TLC No Storage in Bathroom (Vanity Cabinet) Noise from other Occupants entering the building late at night
Reviewed: 24 April 2024 Stayed in April 2024

Geoffery Australia
From £210
Fox Bank Cottage
Macclesfield, United Kingdom

Average review score: 9.1
- Positive section of review
  
  Quiet nice place. Very cozy and lovely, felt like a second home.
- Negative section of review
  
  We were missing a scale to weight-in our luggage. But this is really no necessary :)
Reviewed: 24 April 2024 Stayed in April 2024

Katarina Finland
From £60
Mercure Tunbridge Wells Hotel
Royal Tunbridge Wells, United Kingdom

Average review score: 6.9
- Positive section of review
  
  Location rooms clean staff very good
- Negative section of review
  
  Evening meals in restaurant took to long waiting for very long time for food
Reviewed: 24 April 2024 Stayed in April 2024

Galtrey United Kingdom
From £118
The Most Central Apartment in Cardiff
Cardiff, United Kingdom

Average review score: 8.9
- Positive section of review
  
  Location Spacious
- Negative section of review
  
  Toilet seat requires changing as stained Mismatch of cutlery or 2 forks not same Out of date food in cupboards ie 2 years
Reviewed: 24 April 2024 Stayed in April 2024

Peter Spain
From £152
Sofitel London Gatwick
Horley, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Quiet room.
- Negative section of review
  
  Maybe the food was over cooked
Reviewed: 24 April 2024 Stayed in April 2024

Harry Thailand
From £100
Mornington Hotel London Kensington, BW Premier Collection
London, United Kingdom

Average review score: 8.2
- Positive section of review
  
  Nice staff
Reviewed: 24 April 2024 Stayed in April 2024

Sarah Australia