Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Premier Inn Dubai Al Jaddaf
- “We loved the location. Metro station was just few meters away and if you took a taxi, u were in the city centre in 10-15 minutes. The bed was truly amazing! Felt well rested every single day. We also enjoyed the hotel restaurant and bar - delicious food and great drinks! Definitely recommend the hotel.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

POUSO DO BEIJA FLOR
- “Great clean place with great host and a very good location. the host was super helpful with tips and just a general friendliness.”
Canada

Dancing Bear Inn Hostel
- “Staff super nice and helpful”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Scorpios Mansion / Downtown Skala / Seaside
- “The holiday home is just gorgeous! I felt being welcomed by family. Roula and Nick are such excellent hosts. Our flights arrived late and they waited for us to arrive to hand over the keys. The house is so tastefully decorated. The beds were very comfortable. Roula and Nick were very friendly and looked after us like family. They also arranged a taxi service for us. We met Poppi who was just delightful and helpful us to explore bit more of the island. I can’t recommend this place enough for anyone looking to escape to a place that is far from the maddening crowd.”
Indonesia

Sahadewa Resort & Spa
- “The staff was one of the best parts. They were great and always helpful. The location was in a good place too.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Tabist Hotel Nizi Fuefuki Misaka
- “Everything is perfect ❤️❤️❤️ We will comeback again.”
Malaysia

Axon Suites KL Pavilion
- “Good location staff is very freindly all is good”
Netherlands

Test property MARA
- “Everything was to my liking. Great breakfast.”
Poland

Central Krak Apartments
- “A very quiet property in an excellent location with a walking distance to the Old Town and the railway station which takes you directly to the airport. A plenty of places to eat around and a good shop in the building, if you need anything urgently. The owner is very helpful and a quick replier. The flat has everything you need for a short stay. Really happy with the stay.”
Portugal

Estabulo de Valinhas
- “We have had a great time at this country hostel. Don't hesitate and book if you are walking the Camino walk”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

The Royal ThaTien Village
- “Great Air Con, location and staff”
Turkey

Lily Town Hotel
- “Fantastic location, so close to coffee, food and the old town. We arrived late and were tired but the guy on staff told us that we should go out and explore Hadrians Gate and Old town at night and we are so glad that we did! Was a really cool vibe - would recommend exploring at night - this was at 11pm! Bed was comfy and the space was perfect to spent a night or two in as a stopover. Location and value for money are hard to beat. We were able to park our hire car directly outside the front of the hotel which was awesome. Staff were great and very helpful. We would stay here again.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £69
The Seaburn Inn - The Inn Collection Group
Sunderland, United Kingdom

Average review score: 8.8
- Positive section of review
  
  Breakfast was included in the price. They have two proper expresso machines there. We asked: we'll have cappuccinos, please. 'Yes, but that's extra, pet.' Extra? Yes. How much? £7.90 for the two you want, pet.' 'But that's a London price....! Anyway, I fail to see why it isn't included and dealt with the same as filter coffee and tea?' Then the staff look at you in a manner that says, "Gawd, a couple of awkward characters here...' Good location if you like looking out at a cold, grey North Sea with noting on the horizon (but nice to wake up to on a sunny morning). Anyway, the cappucho was fine, not good, but fine... (with a narrow escape from having obligatory chocolate splashed on top (turning one's coffee into a dessert)).
- Negative section of review
  
  At least the parking and wi-fi were free, unlike the cappucho. The NE is not exactly a gastronomic delight. You'll meet the pretence, but ....Stick to fish 'n' chips (there are some good places for that up there, but local fish went away some time ago).
Reviewed: 19 April 2024 Stayed in April 2024

Kenneth United Kingdom
From £84
The Charm Brighton Boutique Hotel & Spa
Brighton & Hove, United Kingdom

Average review score: 9
- Positive section of review
  
  Got unasked for upgrade to a lovely king-sized bedroom with sea view. Plus they even included free breakfast as we believed that is what we had got with booking on Booking.com (and they hadn't). Staff were very pleasant and helpful and couldn't do enough.
Reviewed: 19 April 2024 Stayed in April 2024

Lee United Kingdom
From £117
Jerichos Boutique Accommodation
Windermere, United Kingdom

Average review score: 9.5
- Positive section of review
  
  Everything! A perfect spot for a girly holiday - great breakfast, incredibly comfortable bed and a great selection of teas in the room. Very easy to get around without a car.
- Negative section of review
  
  Later time options to have breakfast, absolutely not a problem but we were keen for a little lie in on our time off work
Reviewed: 19 April 2024 Stayed in March 2024

Gabrielle United Kingdom
From £96
The Melville Hotel by Rokxy- Kings Cross
London, United Kingdom

Average review score: 7.1
- Positive section of review
  
  The location is excellent and the sign in at reception was smooth. The location was quiet so a good nights sleep. The cost was acceptable for what you got.
- Negative section of review
  
  The room was small and the light switch meant you had to get out of bed to turn the light off. The door has a window in it so night time light came through into the room from outside.
Reviewed: 19 April 2024 Stayed in April 2024

NeilSavage United Kingdom
From £97
The Bird in Hand
Ashwellthorpe, United Kingdom

Average review score: 9
- Positive section of review
  
  Access is brilliant, large carpark, comfortable lounge, bar and restaurant. All rooms large and comfortable.
Reviewed: 19 April 2024 Stayed in April 2024

Martin United Kingdom
From £94
Westmorland Hotel Tebay
Tebay, United Kingdom

Average review score: 9
- Positive section of review
  
  Excellent dinner, comfortable room with a lovely view across fields to the hills and very good breakfast
- Negative section of review
  
  Nothing. Very good as it is.
Reviewed: 19 April 2024 Stayed in April 2024

Margaret United Kingdom
From £29
George IV Hotel
Criccieth, United Kingdom

Average review score: 7.4
- Positive section of review
  
  Realy enjoyed the meal I had and all the staff at the hotel very pleasant and helpful
Reviewed: 19 April 2024 Stayed in April 2024

Arwel United Kingdom
From £110
Fernbank Suite
Sheffield, United Kingdom

Average review score: 9.4
- Positive section of review
  
  Lovely big property with everything you need, and a conservatory to sit in the sun!
Reviewed: 19 April 2024 Stayed in April 2024

Rebecca United Kingdom
From £81
34Three
Lytham St Annes, United Kingdom

Average review score: 9.1
- Positive section of review
  
  The rooms were clean and decorated nicely
- Negative section of review
  
  Climbing 3 flights of stairs to room . No view
Reviewed: 19 April 2024 Stayed in March 2024

Catherine United Kingdom
From £60
The Bridge Inn
Tillicoultry, United Kingdom

Average review score: 6.7
- Positive section of review
  
  Leaving in the morning!
- Negative section of review
  
  Everything, decore old and needing redone. Bed mattress springs dig into your back, slept on top of covers for added protection. Bathroom shower cold and no power left without being able to have a shower. Around Bath and shower mould
Reviewed: 19 April 2024 Stayed in April 2024

john United Kingdom