Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Radisson Blu Hotel, Dubai Deira Creek
- “This hotel is in an excellent location for most activities. Free shuttle bus to the beach and Dubain Msll and Burj Khalifa. Only 200m walk to the nearest Metro Stration (Union Station) whicjh is also next to as large supermarket. Very comfortable room. Hotel service excellent. Hotel organised trransfer from Airport and return.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Copacabana in Beach
- “The closeness to the beach and being a calm place nonetheless”
Canada

Western Budget Motel East Red Deer
- “I was an IHG snob but Booking.com put me over to Western Budget, so we tried it. Very impressive rooms, spacious, big fridge and dining area. Fireplace. Quiet. Very happy with my stay. Breakfast was as expected, some carbs; cereals, toast, bagel, juices, coffee, fruits and yogurt, enough to be satisfied and go.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Acropolis Select
- “Perfect hotel. Great location, staff were very helpful and kind. The roof top terrace is great.”
Indonesia

HARRIS Hotel Batam Center
- “Please for all managers. Put your staff to learn English and why not give them a salary bonus .”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Toyoko Inn Tokyo Shinagawa Konan-guchi Tennozu Isle
- “Good. Some days were mediocre. Location : when shuttle is available ok but Otherwise have to take taxi from train station.”
Malaysia

Aurora Pavilion Bukit Jalil by Ody Suites
- “Location was great. The room size was wonderful for our family. Exceeded our expectations.”
Netherlands

Puur Geluk
- “The apartment was great. The decorations are discrete and tastefull, the artsy style is nice and confy Everything is in its place and more. The small terrace is really beutiful. I met some collegues online and the view behind me was so nice, with the light through the plants in the big windows than one of them told me that he thought I have a virtual wall until he spotted a cat walking on the fence The coffee machine is a real thing with coffee beans, the facilities are complete. You definitelly get more than you pay. The cofee and some fruit were on the house. The hosts are very nice and stylish people, very thougtfull and helpfull. They even offered to drive us from the train station to the property and back. They helped us with everything we needed and they contributted to the general impression of a nice and beautifull atmosphere overall.”
Poland

Old Town Vistula Premium Apartments
- “My favourite place Always polite clean For me Thebes in Poland”
Portugal

Casa de Serpa - Turismo Rural
- “Didnt had it, was in hurry.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

BED STATION Hostel Khaosan
- “Lovely service and advice on tours and attractions”
Turkey

Kairos Hotel
- “An interesting secluded place. Hospitable people. Ideal for independent travelers. Definitely worth a visit 👍”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £85
The Barnsdale
Oakham, United Kingdom

Average review score: 8.3
- Positive section of review
  
  Breakfast - good choices - well presented (the addition of fish would have been a bonus) , and well cooked Room comfortable but the addition of two comfortable chairs in a double room is a must appreciated addition of bottled milk and water - a very nice touch ALL staff unfailingly helpful and a delight with whom to pass the time of day
- Negative section of review
  
  No provision for a semi-private lounge area - two sofas in full view of dining area does not provide the setting for a relaxed half-hour when needed Not sufficient "specials" on the supper menu and somewhat overpriced Would have appreciated biscuits on hospitality tray EVERY day, not just on arrival - too many choices of tea and coffee
Reviewed: 25 April 2024 Stayed in April 2024

shirley United Kingdom
From £88
Sanctum On The Green Hotel
Cookham Dean, United Kingdom

Average review score: 8
- Positive section of review
  
  Excellent continental breakfast. Very friendly and helpful staff. Great atmosphere through being joined to the Mole & Badger pub. Swimming pool/patio area is an added bonus during the summer. Quiet, peaceful location on the village green. Very dog friendly. Free-standing bathtub in the bedroom, if you like that sort of thing.
- Negative section of review
  
  Nothing.
Reviewed: 25 April 2024 Stayed in April 2024

Christopher United Kingdom
From £129
Champneys Springs
Ashby de la Zouch, United Kingdom

Average review score: 7.3
- Positive section of review
  
  The location was great. Nice quiet setting. Pleased my room was on 1st floor. It was busy during my stay but my room was located in a quiet part of the hotel. I liked the tea/coffee making facilities and water.
- Negative section of review
  
  The bathroom needed updating. Only towel rail for hand towel is above the toilet which is in a strange place. Breakfast choices very poor. Staff could be friendlier and more helpful. Would have been nice to have water for day 2 of my stay.
Reviewed: 25 April 2024 Stayed in April 2024

Jackie United Kingdom
From £99
Jasmine Cottage Lastingham North Yorkshire
Pickering, United Kingdom

Average review score: 9.3
- Positive section of review
  
  The cottage was very cosy and had been put together with care. You could tell that the owner of the cottage really had the customer in mind when decorating. The village is lovely too.
- Negative section of review
  
  Nothing, we loved everything about the cottage and the location.
Reviewed: 25 April 2024 Stayed in April 2024

Max United Kingdom
From £190
Great rooms in an uber cool flat! London Bridge
London, United Kingdom

Average review score: 9.2
- Positive section of review
  
  Beautiful flat. Great communication re checking in. Clean. Easy to get around London from there.
- Negative section of review
  
  Not clear that the third bed was a blow up. I'm not sure if that is the way Booking.com works (air bandb are sometimes the same) as it says third bedroom with a bed. I assumed (wrongly) the sofa was a sofabed. But it all worked out fine.
Reviewed: 25 April 2024 Stayed in April 2024

Samantha New Zealand
From £80
The Aidan Guest House
Stratford-upon-Avon, United Kingdom

Average review score: 8.6
- Positive section of review
  
  Good food well cooked & ;presented
- Negative section of review
  
  Nothing
Reviewed: 25 April 2024 Stayed in April 2024

Peter United Kingdom
From £73
B+B York
York, United Kingdom

Average review score: 8.7
- Positive section of review
  
  Breakfast was excellent and location.
- Negative section of review
  
  Room was poor.
Reviewed: 25 April 2024 Stayed in April 2024

Craig United Kingdom
From £95
Turing Locke Cambridge
Cambridge, United Kingdom

Average review score: 8.9
- Positive section of review
  
  Beautifully decorated apartments
- Negative section of review
  
  Distance to the lifts to get to reception
Reviewed: 25 April 2024 Stayed in April 2024

Helen United Kingdom
From £125
Beautiful Stone Riverside Cottage
Waterfall, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Cosy and felt like home
- Negative section of review
  
  During the weekend it was quite chilly and we couldn’t access anymore logs for the woodburner to help heat the property and the hot water in the cottage unless we went out and brought them ourselves.
Reviewed: 25 April 2024 Stayed in April 2024

Jen United Kingdom
From £101
The Lion Waddesdon
Waddesdon, United Kingdom

Average review score: 8.3
- Positive section of review
  
  everything !!!
Reviewed: 25 April 2024 Stayed in April 2024

Williams France