1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The property is ideally located for a walk into town but on a quiet road so not disturbed at night. Whole place immaculately clean and well looked after, looked like new. Kathleen was very helpful throughout and communication was great from point of booking.
Positive section of review
This hotel is one of many in the area that is very handy to the British Museum and then a short walk further down into Soho, Leicester Square.
Negative section of review
I have stayed at this hotel (and this hotel group) for many years. In recent years it has become more expensive and this time markedly so. It still remains a hotel with large groups of school parties or other tourist groups, so checkin takes awhile and the general standard no longer warrants staying here. It also didn't help that they were renovating the courtyard roof and the smell of fibreglassing was overwhelming. They did agree to let me change my room to a higher floor, but even then the smell was noticeable.
Positive section of review
breakfest is good enough for me to have a nice morning start. I love this place!
Positive section of review
Spa on site Beautiful building Restaurant bar and terrace were lovely
Negative section of review
Other people being rude to staff
Positive section of review
The location was excellent and the staff and food were excellent too!
Negative section of review
Nothing!
Positive section of review
I liked the cleanliness and the contact with host was really good.
Negative section of review
No tea or coffee
Positive section of review
Very helpful, hard-working staff…Ideal location… lovely breakfast…
Negative section of review
A little noisy later in the evening…
Positive section of review
Lovely location. Especially with the park sound the corner!
Negative section of review
My room was in the basement and next to the room, outside you had the cans of the work these made a lot of noice!
Positive section of review
The indoor pool
Positive section of review
Nothing
Negative section of review
Everything