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2
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3
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Positive section of review
Our room was lovely, very clean, comfy bed,bathrobes,slippers,complimentary wine,coffee machine view over the garden, nice seating area too. Good shower in bathroom. The staff were very friendly and helpful. Breakfast was a mixture of buffet and a la carte options and we enjoyed that. Located in the centre of the town with paid parking available for 5 pounds per night.
Negative section of review
Only slight niggle was the lack of soundproofing between the rooms.
Positive section of review
We have stayed at this hotel on several occasions for the location is very convenient and previous trips have been fine. This one was good too, just an uncomfortable situation soured the trip.
Negative section of review
Staff did not know payment policies so twice we got letters under our door asking us to come to reception to address credit card issues which were not our fault. We required breakfast for 2 of the 3 mornings but had not booked for this when prepaying the room as on booking.com you must pay for the same number of breakfasts as nights - something that is not always wanted, especially with an early check out (Booking.com, can this be changed?). It was uncomfortable being asked to present ourselves to reception and only on the 2nd time did the attendant seem to understand what was wrong. Some compensation was offered and gratefully received.
Positive section of review
Spacious apartment with well equipped kitchen. The furniture is new and clean. The location is a few minutes drive to the city center. Free parking and strong wifi. Highly recommended.
Negative section of review
Nothing.
Positive section of review
Staff very helpful throughout the hotel, pool clean and accommodating for us
Positive section of review
Everything! The room, facilities, staff and location were all perfect
Negative section of review
There was nothing not to like.
Positive section of review
The owners were very Friendly and made you feel welcome
Positive section of review
Breakfast excellent especially black pudding
Negative section of review
we asked for a triple room which was 3 single beds but ended up with a double and single
Positive section of review
Breakfast and evening meals were excellent
Negative section of review
View from room
Positive section of review
Very stylish, clean and comfortable rooms.
Negative section of review
Families can only enjoy the swimming pool from 4 to 5 pm. We only learnt that when we arrived at 5pm so we missed out. I feel this is not ok to discriminate families in this way. My kids are able to have a nice calm swim without splashing around so why can they enjoy the swimming pool only one hour per day? We were offered to come back the next day at 4pm... but we had only a night there and the checkout being at 11am, it makes little sense. They don't have family rooms, so we had to have 2 rooms with one adult in each. The staff take a deposit of £100 when we arrived. I only got this back 5 days after leaving.
Positive section of review
Location is the only plus really. Although so hard to find as instructions provided were terrible. Beds were mostly comfortable. There was no hand soap or any basis hygiene items.
Negative section of review
The apartment is located in a shared building, there is no signage in the building and no guidance on finding the apartments. I was sent a video which was not helpful at all. Took us ages to find our accommodation. When it did find it was accessed via a filthy fire escape, covered in bird poo and bags of rubbish. Beds were mostly comfortable. Storage heaters worked fine.