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How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Grand Millennium Business Bay

    - “Excellent 5-star hotel in Dubai, located in one of the best areas – Business Bay. Perfect if you are coming by car - excellent valet services and ample parking space. All the staff was friendly, attentive, polite and helpful, and went above and beyond to make our stay comfortable. The services are great (e.g., We used the laundry service which was reasonably priced and timely, or the reception was always helpful with anything we needed). Hotel itself is new, very modern and tastefully decorated, with large lobby spaces to hangout. Room had a view of the bay and Burj Khalifa. Room was very spacious, clean and well equipped. Amenities include chairs, tables, desk, windows with sun blinds, smart TV, powerful air-conditioning, mirror, plenty of closet space with hangers, safe, fridge, tea kettle, tea & coffee, USB charging sockets and lamps on both sides of the bed, great lighting, fast Wi-Fi, iron, shoe horn, hair dryer, and essentials like towels, shampoo, shower gel, etc. Bed and blankets were large. Mattress was very comfortable (also for people with back problems). Bathroom was spacious, well-designed and clean, with a bathtub, walk-in shower, bidet, toilet and vanity mirror. Breakfast was just delicious, with every variety of food imaginable. Staff was attentive and careful about allergies and special dietary requirements. Hotel has four in-house restaurants and a bar to choose from, all of which are excellent. One of the restaurants has their own sheesha place with excellent sheeshas and service. Hotel has a decent swimming pool with a life guard on duty and a pool-side bar with nice views. Spa (includes jacuzzi, steam, sauna, etc.) was well-maintained and massage services were excellent. In general, one of the best hotels we have ever stayed in!”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Rio Branco Hotel

    - “The view from the rooftop. The breakfast was very good, the coffee was delicious. Was walking distance to everything. It was super clean. The employees are very honest and polite. No one speaks English or Spanish. Good money value.”

  • Sonder The Sunset

    - “Room was great. Good bed and space. Having the kitchen was great for all the yummy bits we go from the Greville markets!”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Acro Urban Suites

    - “Clean, had all the amenities, very good location, amazing staff”

  • The Pavilion Hotel Kuta

    - “The staff was very accommodating and great during my stay.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel Nikko Narita

    - “Fantastic service and excellent buffet and food, shuttle bus service very punctual and easy to catch at stop 33 directly outside exit from terminal 2/3/train station intersection at airport.”

  • Centrestage Petaling Jaya by Perfect Host

    - “This hotel became my regular choice for my both short and longer visits to KL. Perfect location in PJ, extremely friendly and professional staff.”

  • Shanghai Hotel Holland

    - “Very good hotel. Parking, near Delft. Walking distance.”

  • Leonardo Boutique Hotel Krakow Old Town

    - “Best place to stay when in Krakow.. helpful staff, plentiful varied breakfast, comfortable rooms (the comfort room i booked had coffee machine & fridge!), quiet area at night too, great location - 5 min walk to centre of Old Town. Overall everything you'd want from a hotel! (I didn't have dinner in hotel, so can't comment on that.)”

  • EsposendeGuesthouse

    - “Host was very welcoming and easy to talk”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Hyatt Regency Phuket Resort - SHA Extra Plus

    - “The staff were very friendly and went out of their way to make our stay enjoyable. The food was great and the pool And facilities for the children were terrific too”

  • Shangri-La Bosphorus, Istanbul

    - “I have a excellent stay in shangri la as always. But the different thing is first time I am in Turkey as well . The hotel is very nice,all of staff is very friendly and very helpful. Especially, I would like to thank you to Cansu who is making my stay more comfortable and polite and friendly person. As well as thank you to Ozgen for nice view room.She was very kind.Breakfast was very good.and thanks to Derya, Murat for serving and being nice too.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Belmont Llandudno

    Llandudno, United Kingdom

    Average review score: 8.9
    • Positive section of review

      Wasn’t expecting much (not to be a snob but due to the area) however walking through the doors the hotel was lovely!! Welcomed in by the lady behind the desk who was very pleasant, we then popped up to the rooms and they were lovely, nice and spacious and a good level of clean. Lots of little amenities which was lovely and were nice touches to the room. Like slippers, eye mask, coffee machine etc and a lovely little bag of 2p’s to use in the hotel which was a lovely touch. Room was nice and spacious and so was the bathroom, my only gripe would be that the bed could be slightly bigger but the duvet could definitely be bigger. Comfy beds and not much noise travelled in from other guests in the hallway/other rooms which was fantastic for me! Didn’t have breakfast the next morning but we seen a few plates go past whilst checking out and they looked fantastic!! Overall really happy with my stay and if I ever stayed in Llandudno I would book here! Absolute little gem of a hotel!

    Reviewed: 29 March 2024 Stayed in March 2024
    Niamh United Kingdom
  • Holiday Inn Express London - ExCel, an IHG Hotel

    London, United Kingdom

    Average review score: 8.1
    • Positive section of review

      The location close to the DLR system made it a very easy journey. The staff I encountered were all welcoming and very helpful, with a smile. I really enjoyed the breakfast

    • Negative section of review

      Room was a little small but perfect for 1 person

    Reviewed: 29 March 2024 Stayed in March 2024
    Elizabeth United Kingdom
  • Grainger Hotel

    Newcastle upon Tyne, United Kingdom

    Average review score: 5.2
    • Positive section of review

      Nice environment with good staff and nice hygiene. I loved my staff there. It's cheap with a nearby city centre.

    Reviewed: 29 March 2024 Stayed in March 2024
    Hearts United Kingdom
  • Balfour Street

    Bradford, United Kingdom

    Average review score: 6.8
    • Positive section of review

      Beautiful room with a TV , really nice host whatever I needed she provided. And I was looked aftered. Thank you

    • Negative section of review

      I liked everything

    Reviewed: 29 March 2024 Stayed in March 2024
    Malah United Kingdom
  • Equitable Hotel

    Woolwich, United Kingdom

    Average review score: 7.5
    • Positive section of review

      Great location, some staff were friendly and professional. Great size rooms.

    • Negative section of review

      A lot of negativity from other guests sharing the space with us. The room next door had three Indian men with a prostitute lady all night long. They were extremely noisy and we recorded it for proof.

    Reviewed: 29 March 2024 Stayed in February 2024
    Codyanne United Kingdom
  • Monarch House

    Manchester, United Kingdom

    Average review score: 4.7
    • Positive section of review

      The room was large with 2 double beds, nice and warm, recomeded

    • Negative section of review

      Check out time should be to midday

    Reviewed: 29 March 2024 Stayed in March 2024
    Sanya United Kingdom
  • Bromsgrove Hotel and Spa

    Bromsgrove, United Kingdom

    Average review score: 6.4
    • Positive section of review

      Breakfast was adequate. Dinner night before good

    • Negative section of review

      The bathroom wasn’t good as the door was in the wrong place! Big people have difficulty getting in to be able to close the door!

    Reviewed: 29 March 2024 Stayed in March 2024
    Jack United Kingdom
  • Cosy and warm studio apartment in Bexleyheath

    Belvedere, United Kingdom

    Average review score: 9.4
    • Positive section of review

      Calm and quiet

    • Negative section of review

      Very cold and not great heating.

    Reviewed: 29 March 2024 Stayed in February 2024
    Codyanne United Kingdom
  • 2-Bed Gem near Harrods: Prime Location

    London, United Kingdom

    No reviews yet
    • Positive section of review

      Flat wonderful

    • Negative section of review

      location unbearable close to a karaoke bar with loud music all night long

    Reviewed: 29 March 2024 Stayed in March 2024
    eva Italy
  • Mercure Darlington King's Hotel

    Darlington, United Kingdom

    Average review score: 7.4
    • Positive section of review

      Location

    • Negative section of review

      Lift wasn’t working and we were on the fourth floor. Both in our mid sixties and found stairs hard work

    Reviewed: 29 March 2024 Stayed in March 2024
    Jacqueline United Kingdom