1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Hotel is undergoing refurbishment at the moment, room was a little small, food was excellent value, staff were great
Negative section of review
Room a little small no chair so could only sit on the bed.
Positive section of review
Central location in Falmouth, near the SWCP for walkers and the ferry to St Maws.
Negative section of review
Location
Sawbridgeworth, United Kingdom
Positive section of review
Really nice breakfast, plenty of space in the restaurant, friendly staff.
Positive section of review
Amazing cosy accommodation had everything we needed!
Positive section of review
Property was fine
Negative section of review
I did not like the fact that when I booked through booking my computer froze and when I refreshed the dates auto changed to the present day and not the date I wanted to book. I did not notice this then next day l get an email from booking saying I would be charged for a no show fee. I made another booking for the dates I wanted and went to the hotel. I explained the situation and hotel said that was not down to them it was booking who charged for no show. I have sent several emails to booking customer service but no one had even bothered to reply. I have used booking now for about 15 years but after this event I my future business will be going elsewhere
Positive section of review
Satisfactory.
Negative section of review
Television was poor and did not have the usual BBC channels
Positive section of review
Everything
Weston-super-Mare, United Kingdom
Positive section of review
Nothing.
Negative section of review
The property was disgusting and very old (rubbish left on tables in entrance, room was not cleaned between guests), there was hair and dirty in the shower, bins were not emptied, floor had not been hoovered and sink was covered in soap residue. There was no staff present to raise concerns. No wifi whole stay.
Lytham St Annes, United Kingdom
Positive section of review
Location
Negative section of review
Breakfast was poorly executed, Avocado had lots of black pepper put on when I expressed how much chilli was in it so was too hot to eat & muffin was hard & inedible. There was no hairdryer & most accommodation has this, reception wasn’t manned you had to go to the bar, not what I would expect