1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Fantastic location and amazing views as the flat overlooks the beach. It's also very close to bars, restaurants and the Turner gallery. Super location if you're exploring Margate and want to be close to everything. Communication with the host was very quick and he was very helpful. Would definitely recommend to others!
Negative section of review
Nothing.
Positive section of review
Great hotel, very comfortable and good facilities/location. Didn’t have to check out until 12pm which was also very good.
Negative section of review
Parking. I validated my parking at check in at reception as required. A week after my stay I got a parking ticket for £100. I called the hotel to query this and was told to email so it would be cancelled. I did this but received another letter demanding payment. I contacted the hotel again and was reassured the ticket was cancelled. This experience was an unexpected inconvenience which spoiled my overall experience of the stay. Some forewarning upon check in with all the information regarding ticketing/emailing would be helpful; or a better process of communication between the hotel and the car park management company.
Positive section of review
Everything was clean and functionable and the beds were comfy. The staff were very helpful and the breakfast was excellent.
Negative section of review
Quite dark in the room and a bit dated
Positive section of review
The food was quite good, both breakfast and evening meal. Staff were very welcoming and chatty.
Negative section of review
The main bar and dining room were very bright. TV's were on in the background so it was not very relaxing or cosy.
Positive section of review
Breakfast, communal facilites & rooms, dining room all very good, clean and comfortable
Negative section of review
Room - bed, bathroom, noise level from other rooms, poor decor
Positive section of review
Stayed at this hotel many times always excellent
Negative section of review
Nothing
Positive section of review
was there for a wedding and excellent all over
Negative section of review
everything
Positive section of review
Good sized rooms, spotlessly clean
Negative section of review
A bit tired in places. The ground floor bedroom had a terrible noise issue from the water tank
Positive section of review
Bar facilities good very clean.
Negative section of review
Problem in bedroom not much room at the sides . Breakfast not that good bacon over cooked hard Cheap sausage not good quality black pudding not nice. My scrambled eggs were very bad too white rubbery lady on next table was saying the same to her partner.. very disappointed.
Positive section of review
Very helpful staff
Negative section of review
Meal proportions too large for most of our group!