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How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Grand Millennium Business Bay

    - “Excellent 5-star hotel in Dubai, located in one of the best areas – Business Bay. Perfect if you are coming by car - excellent valet services and ample parking space. All the staff was friendly, attentive, polite and helpful, and went above and beyond to make our stay comfortable. The services are great (e.g., We used the laundry service which was reasonably priced and timely, or the reception was always helpful with anything we needed). Hotel itself is new, very modern and tastefully decorated, with large lobby spaces to hangout. Room had a view of the bay and Burj Khalifa. Room was very spacious, clean and well equipped. Amenities include chairs, tables, desk, windows with sun blinds, smart TV, powerful air-conditioning, mirror, plenty of closet space with hangers, safe, fridge, tea kettle, tea & coffee, USB charging sockets and lamps on both sides of the bed, great lighting, fast Wi-Fi, iron, shoe horn, hair dryer, and essentials like towels, shampoo, shower gel, etc. Bed and blankets were large. Mattress was very comfortable (also for people with back problems). Bathroom was spacious, well-designed and clean, with a bathtub, walk-in shower, bidet, toilet and vanity mirror. Breakfast was just delicious, with every variety of food imaginable. Staff was attentive and careful about allergies and special dietary requirements. Hotel has four in-house restaurants and a bar to choose from, all of which are excellent. One of the restaurants has their own sheesha place with excellent sheeshas and service. Hotel has a decent swimming pool with a life guard on duty and a pool-side bar with nice views. Spa (includes jacuzzi, steam, sauna, etc.) was well-maintained and massage services were excellent. In general, one of the best hotels we have ever stayed in!”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Rio Branco Hotel

    - “The view from the rooftop. The breakfast was very good, the coffee was delicious. Was walking distance to everything. It was super clean. The employees are very honest and polite. No one speaks English or Spanish. Good money value.”

  • Sonder The Sunset

    - “Room was great. Good bed and space. Having the kitchen was great for all the yummy bits we go from the Greville markets!”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Acro Urban Suites

    - “Clean, had all the amenities, very good location, amazing staff”

  • The Pavilion Hotel Kuta

    - “The staff was very accommodating and great during my stay.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel Nikko Narita

    - “Fantastic service and excellent buffet and food, shuttle bus service very punctual and easy to catch at stop 33 directly outside exit from terminal 2/3/train station intersection at airport.”

  • Centrestage Petaling Jaya by Perfect Host

    - “This hotel became my regular choice for my both short and longer visits to KL. Perfect location in PJ, extremely friendly and professional staff.”

  • Shanghai Hotel Holland

    - “Very good hotel. Parking, near Delft. Walking distance.”

  • Leonardo Boutique Hotel Krakow Old Town

    - “Best place to stay when in Krakow.. helpful staff, plentiful varied breakfast, comfortable rooms (the comfort room i booked had coffee machine & fridge!), quiet area at night too, great location - 5 min walk to centre of Old Town. Overall everything you'd want from a hotel! (I didn't have dinner in hotel, so can't comment on that.)”

  • EsposendeGuesthouse

    - “Host was very welcoming and easy to talk”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Hyatt Regency Phuket Resort - SHA Extra Plus

    - “The staff were very friendly and went out of their way to make our stay enjoyable. The food was great and the pool And facilities for the children were terrific too”

  • Shangri-La Bosphorus, Istanbul

    - “I have a excellent stay in shangri la as always. But the different thing is first time I am in Turkey as well . The hotel is very nice,all of staff is very friendly and very helpful. Especially, I would like to thank you to Cansu who is making my stay more comfortable and polite and friendly person. As well as thank you to Ozgen for nice view room.She was very kind.Breakfast was very good.and thanks to Derya, Murat for serving and being nice too.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • St. James Street Townhouse Belfast

    Belfast, United Kingdom

    Average review score: 7.9
    • Positive section of review

      The property was better than it looks online. Super clean and calm. Situated in close proximity to shops all lined up along the Antrim road. Always taking a stroll to the city center. Overall, it's worth the money.

    • Negative section of review

      Would recommend a little more hangers in the bathroom and a better toilet bin with lid.

    Reviewed: 29 March 2024 Stayed in March 2024
    Kingsley United Kingdom
  • Victoria Park Lodge & Serviced Apartments

    Leamington Spa, United Kingdom

    Average review score: 8.6
    • Positive section of review

      Friendly and informative. Checked mobility and warned of step down into en-suite which assisted our choice of rooms. Have stayed before, level of cleanliness is exceptional.

    • Negative section of review

      Nothing!

    Reviewed: 29 March 2024 Stayed in February 2024
    Lynne United Kingdom
  • NIRO's Hotel

    Blackpool, United Kingdom

    Average review score: 7.8
    • Positive section of review

      The staff was friendly, room was warm, comfortable, clean and spacious

    Reviewed: 29 March 2024 Stayed in March 2024
    Clair United Kingdom
  • Dakota Edinburgh

    Queensferry, United Kingdom

    Average review score: 8.7
    • Positive section of review

      Breakfast was excellent our evening meals lived up to our expectations

    Reviewed: 29 March 2024 Stayed in March 2024
    Gerry United Kingdom
  • Gem Strathmore Hotel

    London, United Kingdom

    Average review score: 7.5
    • Positive section of review

      Good location a very good value for money hotel paid £115 for 1 night

    • Negative section of review

      Lift not working a couple of times as we were on the 4th floor

    Reviewed: 29 March 2024 Stayed in March 2024
    Simon United Kingdom
  • Apex City Quay Hotel & Spa

    Dundee, United Kingdom

    Average review score: 8.6
    • Positive section of review

      The room was good and our meal was lovely as were the staff.

    • Negative section of review

      Paying for car parking and £3 for a wee bottle of coke 😕

    Reviewed: 29 March 2024 Stayed in March 2024
    Henryk United Kingdom
  • The Chambers

    Leeds, United Kingdom

    Average review score: 9.5
    • Positive section of review

      Apartment was excellent! Luxury is an accurate description!

    • Negative section of review

      The oven was a little over complicated

    Reviewed: 29 March 2024 Stayed in March 2024
    Anna United Kingdom
  • Heacham South Beach static caravan

    Heacham, United Kingdom

    Average review score: 9.3
    • Positive section of review

      Spotless, brilliant location minutes from the beach

    • Negative section of review

      N/A

    Reviewed: 29 March 2024 Stayed in March 2024
    Carly United Kingdom
  • White Horse & Griffin

    Whitby, United Kingdom

    Average review score: 8
    • Positive section of review

      Quirky lovely hotel with history in fab location

    • Negative section of review

      Parking is a little stressful … Bathroom was very small.

    Reviewed: 29 March 2024 Stayed in March 2024
    Pam United Kingdom
  • Copthorne Hotel Newcastle

    Newcastle upon Tyne, United Kingdom

    Average review score: 8.2
    • Positive section of review

      Staff excellent,view amazing

    • Negative section of review

      Stayed here before in a fabulous room. This time we were given room 302, like a cupboard with 2 interconnecting doors. Very noisy fridge,obviously an older room but should not have to pay the same price as all your other beautiful rooms. Manager said they had no other available rooms. Such a difference in size from our previous room.very unsatisfactory

    Reviewed: 29 March 2024 Stayed in March 2024
    Patricia United Kingdom