Skip to main content

Verified reviews from real guests

How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Grand Millennium Business Bay

    - “Excellent 5-star hotel in Dubai, located in one of the best areas – Business Bay. Perfect if you are coming by car - excellent valet services and ample parking space. All the staff was friendly, attentive, polite and helpful, and went above and beyond to make our stay comfortable. The services are great (e.g., We used the laundry service which was reasonably priced and timely, or the reception was always helpful with anything we needed). Hotel itself is new, very modern and tastefully decorated, with large lobby spaces to hangout. Room had a view of the bay and Burj Khalifa. Room was very spacious, clean and well equipped. Amenities include chairs, tables, desk, windows with sun blinds, smart TV, powerful air-conditioning, mirror, plenty of closet space with hangers, safe, fridge, tea kettle, tea & coffee, USB charging sockets and lamps on both sides of the bed, great lighting, fast Wi-Fi, iron, shoe horn, hair dryer, and essentials like towels, shampoo, shower gel, etc. Bed and blankets were large. Mattress was very comfortable (also for people with back problems). Bathroom was spacious, well-designed and clean, with a bathtub, walk-in shower, bidet, toilet and vanity mirror. Breakfast was just delicious, with every variety of food imaginable. Staff was attentive and careful about allergies and special dietary requirements. Hotel has four in-house restaurants and a bar to choose from, all of which are excellent. One of the restaurants has their own sheesha place with excellent sheeshas and service. Hotel has a decent swimming pool with a life guard on duty and a pool-side bar with nice views. Spa (includes jacuzzi, steam, sauna, etc.) was well-maintained and massage services were excellent. In general, one of the best hotels we have ever stayed in!”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Rio Branco Hotel

    - “The view from the rooftop. The breakfast was very good, the coffee was delicious. Was walking distance to everything. It was super clean. The employees are very honest and polite. No one speaks English or Spanish. Good money value.”

  • Sonder The Sunset

    - “Room was great. Good bed and space. Having the kitchen was great for all the yummy bits we go from the Greville markets!”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Acro Urban Suites

    - “Clean, had all the amenities, very good location, amazing staff”

  • The Pavilion Hotel Kuta

    - “The staff was very accommodating and great during my stay.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel Nikko Narita

    - “Fantastic service and excellent buffet and food, shuttle bus service very punctual and easy to catch at stop 33 directly outside exit from terminal 2/3/train station intersection at airport.”

  • Centrestage Petaling Jaya by Perfect Host

    - “This hotel became my regular choice for my both short and longer visits to KL. Perfect location in PJ, extremely friendly and professional staff.”

  • Shanghai Hotel Holland

    - “Very good hotel. Parking, near Delft. Walking distance.”

  • Leonardo Boutique Hotel Krakow Old Town

    - “Best place to stay when in Krakow.. helpful staff, plentiful varied breakfast, comfortable rooms (the comfort room i booked had coffee machine & fridge!), quiet area at night too, great location - 5 min walk to centre of Old Town. Overall everything you'd want from a hotel! (I didn't have dinner in hotel, so can't comment on that.)”

  • EsposendeGuesthouse

    - “Host was very welcoming and easy to talk”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Hyatt Regency Phuket Resort - SHA Extra Plus

    - “The staff were very friendly and went out of their way to make our stay enjoyable. The food was great and the pool And facilities for the children were terrific too”

  • Shangri-La Bosphorus, Istanbul

    - “I have a excellent stay in shangri la as always. But the different thing is first time I am in Turkey as well . The hotel is very nice,all of staff is very friendly and very helpful. Especially, I would like to thank you to Cansu who is making my stay more comfortable and polite and friendly person. As well as thank you to Ozgen for nice view room.She was very kind.Breakfast was very good.and thanks to Derya, Murat for serving and being nice too.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Allerton House

    Jedburgh, United Kingdom

    Average review score: 9.3
    • Positive section of review

      We stayed here for 1 night to break up our journey home from the West Coast of Scotland to Yorkshire. A beautiful house, lovely comfortable room (Queen Mary), nice touch to have a little fridge with water and a good selection of tea and coffee etc. Only took 5/10 minutes to walk across into the town - sadly most things were shut by the time we arrived but a very historical town. Breakfast the following morning was simply superb, the best breakfast we had had on our 4 day trip across Scotland - it was better than the breakfast we had in a castle we stayed in! William was a fountain of tales of the history of the house and we only wish we had had a little longer to talk to him. If you need somewhere to stay in Jedburgh, even if just for one night, then Allerton House is certainly one to try to get booked into. Thank you Nina and William and your wonderful team - highly recommended.

    • Negative section of review

      Nothing to improve on a B&B stay.

    Reviewed: 29 March 2024 Stayed in March 2024
    sarah United Kingdom
  • Leonardo Royal Hotel London City - Tower of London

    London, United Kingdom

    Average review score: 8.4
    • Positive section of review

      Great location and easy to get around with the underground close by. The breakfast was pleasant but the staff are miserable and sadly don't smile. No name badges so can't name them. The swimming pool was a bonus and clean.

    • Negative section of review

      The view was awful and I was really sad that my request for a view was neglected. The bathroom was disappointing considering it had recently been refurbished. The shower is inadequate for purpose. I didn't like being bombarded with e-mails to upgrade my room and I am pleased I didn't upgrade as it was not worth the additional money.

    Reviewed: 29 March 2024 Stayed in March 2024
    McDonagh United Kingdom
  • The Caledonian Torbay Hotel

    Torquay, United Kingdom

    Average review score: 7
    • Positive section of review

      proximity to harbour & theatre we were attending! Bathrooms modern & reasonable breakfast.

    • Negative section of review

      Bedroom furniture & needs upgrading. drinks expensive! Double glazing would be a good idea.. inside windows wet with condensation!!

    Reviewed: 29 March 2024 Stayed in March 2024
    Suzanne United Kingdom
  • Spacious, bright and airy city centre flat. Unique converted Mill.

    Manchester, United Kingdom

    Average review score: 8.4
    • Positive section of review

      Great for MCR - person on phone was super helpful and sorted our ID issue

    • Negative section of review

      We did not realise photo ID was needed and it would have saved a lot of bother if it was requested at time of booking and through Booking.com as they state do not send personal info over whatsapp

    Reviewed: 29 March 2024 Stayed in March 2024
    Nicholas United Kingdom
  • ibis Manchester Centre Princess Street

    Manchester, United Kingdom

    Average review score: 7.5
    • Positive section of review

      The staff were extremely helpful, nice and welcoming

    • Negative section of review

      Its a bit old facility, the rooms are well equipped with electrical sockets , but there is no safe to keep your personal belonging

    Reviewed: 29 March 2024 Stayed in March 2024
    Saif Qatar
  • The Grand Hotel

    Swansea, United Kingdom

    Average review score: 8
    • Positive section of review

      Friendly staff, good location,

    • Negative section of review

      Slightest of issues is in the bad weather it’s a bit of a stroll into town but then there are taxis available

    Reviewed: 29 March 2024 Stayed in February 2024
    Carl United Kingdom
  • Hilton Garden Inn Manchester Emirates Old Trafford

    Manchester, United Kingdom

    Average review score: 8.8
    • Positive section of review

      Clean, fresh welcoming staff

    • Negative section of review

      Nothing

    Reviewed: 29 March 2024 Stayed in March 2024
    Maria United Kingdom
  • Kidwells House

    Hereford, United Kingdom

    Average review score: 8.3
    • Positive section of review

      The location was good.

    • Negative section of review

      The arm chair was broken. The toilet was broken.

    Reviewed: 29 March 2024 Stayed in February 2024
    Helen United Kingdom
  • Holiday Inn Express - Glasgow - City Ctr Theatreland, an IHG Hotel

    Glasgow, United Kingdom

    Average review score: 8.3
    • Positive section of review

      Location for our stay

    • Negative section of review

      Nothing

    Reviewed: 29 March 2024 Stayed in March 2024
    Mcallister United Kingdom
  • Birch South Lanes - Super 2 bed duplex with south terrace

    Brighton & Hove, United Kingdom

    Average review score: 9.3
    • Positive section of review

      Beds very comfortable

    • Negative section of review

      Nothing

    Reviewed: 29 March 2024 Stayed in February 2024
    Sharlene United Kingdom