1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was very good and clean with good shower. Also I found the bed very comfortable. The breakfast was great.
Positive section of review
The location was ideal for our trip. The room was very clean and comfortable.
Negative section of review
Nothing
Positive section of review
Great location near to Gloucester Road station plus cafes and a few pubs
Negative section of review
bathroom drains smelt bad, was only masked once the door was shut
Positive section of review
Everything’s good. Perfect place for a short or long stay.
Positive section of review
Clean, comfortable and easy to check-in. Did the job.
Negative section of review
I think £30 for a single night in a 15-bed dorm is just a bit too high.
Positive section of review
The staff were nice.
Negative section of review
The property’s staff started getting breakfast ready at 6am our room was below the restaurant area awful situation for a family room. Chairs scraping across floors stuff being banged everyone was awake at 6am. I complained got no soot offered 2 twin rooms the night after. A mouse kept us awake at 2 am on the last night scratching above our heads. Which was the restaurant area. Dinner had to be booked at 5pm served between 6pm to 6.30pm a 30 minute time frame. Fan in bathroom rattled when you flushed the toilet it screeched so during the night you didn’t flush it. Kettle in the room was tiny. Beds were comfortable had to put a towel on the floor at the door to stop the light from the hallway shining in. We 100% wouldn’t recommend this hotel nor will stay again. I spoke to other guests and they said the same one lady said she was served raw potatoes and raw carrots.
Positive section of review
It was good
Negative section of review
The older people who stood talking very loudly outside of our room at 2.30 am!
Positive section of review
Going home
Negative section of review
Food is horrendous, like actually inedible! . We never ate any of our evening meals. Breakfast wasn't much better but we were starving. The rooms are old and smell of damp. The mattress, well I think it was made in the 1950s. The kids club is the only thing going for this place and the pool. There's no atmosphere no nice welcome and apart from Karl and the kids club girls the staff aren't very welcoming. The entertainment was shocking. 2 singers couldn't hold a note between them. Came home Sunday and I've been poorly with a bad stomach since. I wouldn't return here if they gave us a week free!! How they can charge those prices for such poor quality is beyond me! Hoping for a refund at least for the food we paid for but couldn't eat!
Positive section of review
everything
Negative section of review
noise
Positive section of review
location