1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was nice and well equiped, the bathroom in paticular was great. I like the feature of a plug socket being next to the full length mirror. The reception area & downstairs toilets were brilliant for meeting with friends before heading out.
Negative section of review
More staff on duty @ reception would have been helpful. Our door was a pain to try and close/lock before leaving the room. The pillows on the bed were so uncomfertable, there was one wierd shape one then one large one. it meant one was too hard the other too soft, it was awkward to sleep on and both myself and partner struggled to sleep. Another downside was the breakfast is only continental and cold food and is extra on top of the room price. For £180 per room i would have thought breakfast to be included or at least for a sitting area not just main reception to grab and go. We also booked a queen room and was given a double room, not ideal as i have mobility issues and the bigger sized bed is more helpful for space between me and my partner so that he doesnt knock my leg after recovering from surgery.
Positive section of review
Love the location, the cleanliness and style of the room. Check in was swift as done the self service in the reception. Love the bowling alley on top floor. Was a good rate but stayed on a Sunday.
Negative section of review
Little things like not a plug next to each side of bed for phone charging, couldn’t plug fire stick into tv. But would definitely stay again.
Positive section of review
clean and had all the facilities in my room u usually have to ask for , iron , hairdryer etc
Negative section of review
n/a
Positive section of review
perfect location for the NEC, friendly owners and great cooked breakfast.
Negative section of review
Minor point in that the pillows were a little uncomfortable, but everything else was great
Positive section of review
Beautiful location; friendly staff; good food.
Negative section of review
Noisy machinery (perhaps a boiler, or airco?) which switched on intermittently at night, close to my room
Positive section of review
Location was good and room was fairly cosy
Negative section of review
Extractor fan was very very very loud and went on for several hours into the early hours of the morning so sleeping was difficult Instructions to pick up keys were not very clear on the email. Kitchen was ill-equipped for cooking
Positive section of review
Close walk to the train station.
Negative section of review
Very old and only basic bathroom and room. Very cold and dry at night. Very loud music from the bar below and next to the bus depot.
Positive section of review
Location was great
Negative section of review
Tv didn’t work, very small room
Positive section of review
Everything!!
Negative section of review
Nothing
Positive section of review
Everything
Negative section of review
Nothing