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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This is a great little hotel with a wonderful bar, attentive staff and lots of character. We enjoyed a lovely bottle of Chardonnay and an early dinner in the bar before heading out for a screening at the Watershed just a short walk away . Very comfy bed and restful stay and then a satisfying breakfast the following morning. Can happily recommend!
Stansted Mountfitchet, United Kingdom
Positive section of review
The perfect hotel, flight at Stansted airport cancelled late at night so location of hotel is its crowning jewel. Staff were friendly, sympathetic and incredibly helpful. Room was spotless and we slept on comfort
Positive section of review
Great location. Food and drinks at the pub and dining area were good. Service and friendliness of the staff stood out.
Negative section of review
Room and bed were a bit small. WiFi was a bit spotty being at the far end of the premises.
Positive section of review
Great location for easy access to everywhere.Room was comfortable and clean with everything you need.
Negative section of review
The lift wasn’t working so we had about 6 flights of stairs to climb from the car park , which was a bit tricky with heavy suitcases.
Positive section of review
Host was helpful, reasonably comfortable, ok at a price point of 50 £ would not pay more
Negative section of review
Access situation not good 1 shared key to front door between all guests will end in tears , as will the code system for bed doors . No access to fridge negates a longer stay. Windows locked shut so no airing room
Positive section of review
Great hotel, being very close to the Terminal. Staff were very friendly & helpful.
Newbiggin-by-the-Sea, United Kingdom
Positive section of review
Lovely venue, room spotless. Super comfy bed. Amazing shower
Negative section of review
Walking through the kitchen for breakfast was eye opening
Positive section of review
Good price for location, walkable to OVO and hydro
Negative section of review
Basement room - very noisy from above and water/drainage noise all night. Breakfast was a bit of a disaster - not enough staff or food. Had already requested vegetarian at check-in and told it would be no problem, initially told it would be a few min late for veggie sausages then told none available then after about 40min they appeared with veg option. Catering was not done well, we both had to go to the buffet around 4 times to actually get all of the components as they were constantly out of food. Guy at reception was on his phone, unbothered and unapologetic when we mentioned it. Waitress was very nice and attentive and apologised for delays etc, which was a saving point.
Positive section of review
Friendly staff,clean, breakfast
Negative section of review
Room very clean, everything you needed, perhaps could do with a little updating
Positive section of review
Great location Clean room
Negative section of review
Same breakfast everyday