Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Premier Inn Dubai Al Jaddaf
- “We loved the location. Metro station was just few meters away and if you took a taxi, u were in the city centre in 10-15 minutes. The bed was truly amazing! Felt well rested every single day. We also enjoyed the hotel restaurant and bar - delicious food and great drinks! Definitely recommend the hotel.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

POUSO DO BEIJA FLOR
- “Great clean place with great host and a very good location. the host was super helpful with tips and just a general friendliness.”
Canada

Dancing Bear Inn Hostel
- “Staff super nice and helpful”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Scorpios Mansion / Downtown Skala / Seaside
- “The holiday home is just gorgeous! I felt being welcomed by family. Roula and Nick are such excellent hosts. Our flights arrived late and they waited for us to arrive to hand over the keys. The house is so tastefully decorated. The beds were very comfortable. Roula and Nick were very friendly and looked after us like family. They also arranged a taxi service for us. We met Poppi who was just delightful and helpful us to explore bit more of the island. I can’t recommend this place enough for anyone looking to escape to a place that is far from the maddening crowd.”
Indonesia

Sahadewa Resort & Spa
- “The staff was one of the best parts. They were great and always helpful. The location was in a good place too.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Tabist Hotel Nizi Fuefuki Misaka
- “Everything is perfect ❤️❤️❤️ We will comeback again.”
Malaysia

Axon Suites KL Pavilion
- “Good location staff is very freindly all is good”
Netherlands

Test property MARA
- “Everything was to my liking. Great breakfast.”
Poland

Central Krak Apartments
- “A very quiet property in an excellent location with a walking distance to the Old Town and the railway station which takes you directly to the airport. A plenty of places to eat around and a good shop in the building, if you need anything urgently. The owner is very helpful and a quick replier. The flat has everything you need for a short stay. Really happy with the stay.”
Portugal

Estabulo de Valinhas
- “We have had a great time at this country hostel. Don't hesitate and book if you are walking the Camino walk”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

The Royal ThaTien Village
- “Great Air Con, location and staff”
Turkey

Lily Town Hotel
- “Fantastic location, so close to coffee, food and the old town. We arrived late and were tired but the guy on staff told us that we should go out and explore Hadrians Gate and Old town at night and we are so glad that we did! Was a really cool vibe - would recommend exploring at night - this was at 11pm! Bed was comfy and the space was perfect to spent a night or two in as a stopover. Location and value for money are hard to beat. We were able to park our hire car directly outside the front of the hotel which was awesome. Staff were great and very helpful. We would stay here again.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £99
Durham House
Beer, United Kingdom

Average review score: 9.5
- Positive section of review
  
  Lovely room, was clean and spacious, was nice to have our own fridge, lady of the house was very pleasant, breakfast was nice and you can pick and choose breakfast items of your choice and could pick our time ,would fully recommend it for a nice peaceful stay 🥰
- Negative section of review
  
  Had to come home!
Reviewed: 19 April 2024 Stayed in April 2024

John United Kingdom
From £98
The Grosvenor Arms
Shaftesbury, United Kingdom

Average review score: 8.9
- Positive section of review
  
  When we last stayed with you in passing we were told that you were gradually decorating and refurnishing the hotel. It's quiet obvious that his has been carried out, and well done. We loved our room which was a lot more spacious than some. Lovely decor too.
- Negative section of review
  
  The Baar service hasn't improved. Although there were three members of staff on duty, at times there was nobody behind the bar, with all of them serving food or drink. At times it was chaotic.
Reviewed: 19 April 2024 Stayed in April 2024

Chris United Kingdom
From £83
Hilton Garden Inn Glasgow City Centre
Glasgow, United Kingdom

Average review score: 8
- Positive section of review
  
  Staff very friendly and helpful. They didn't have our booking but managed to find us a room somehow, not sure how, as I heard the girl say the hotel was full - breakfast was good, bed comfy and room clean and very quiet
- Negative section of review
  
  Our booking which we made via booking.com hadn't registered on the hotel's system - I showed the receptionist our confirmation from booking.com though and she made a phone call to someone and managed to get us a room - a bit stressful as I'd heard her tell someone the hotel was full but all went well after that was sorted
Reviewed: 19 April 2024 Stayed in April 2024

Linda United Kingdom
From £176
Fryers Cottage, Seamer, 3 Bed cottage sleeps 5 people
Seamer, United Kingdom

Average review score: 7.5
- Positive section of review
  
  We absolutely loved everything about this cottage, is was fantastic and exceeding our expectations. We are going to try and book it for a week not a weekend for our next visit.
- Negative section of review
  
  N/A
Reviewed: 19 April 2024 Stayed in April 2024

Amanda United Kingdom
From £95
The Waterhead Inn- The Inn Collection Group
Ambleside, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Good food and good service. Hotel had changed somewhat since our last visit. Room was fine. Friendliness of the staff was impressive especially in the dining room.
- Negative section of review
  
  Hotel entrance had moved since our last visit, bit confusing finding reception, felt strange right next to the bar. Room service was a bit erratic, with bed make up and towel changing.
Reviewed: 19 April 2024 Stayed in April 2024

John United Kingdom
From £99
The Old Manse Pickering
Pickering, United Kingdom

Average review score: 9.1
- Positive section of review
  
  The room was very clean and comfortable. The breakfast was excellent The owner was delightful and friendly.
- Negative section of review
  
  We liked everything
Reviewed: 19 April 2024 Stayed in April 2024

Jenny United Kingdom
From £132
Ebor Mill's Cottage
Haworth, United Kingdom

Average review score: 9.4
- Positive section of review
  
  Very clean and comfortable and walking distance to all the local places of interest.
Reviewed: 19 April 2024 Stayed in April 2024

Zoe United Kingdom
From £104
Johnny Dough's Conwy with Rooms
Conwy, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Friendly staff, nice clean room and loved the vegan breakfast, thank you.
Reviewed: 19 April 2024 Stayed in April 2024

Lisa United Kingdom
From £59
Leonardo Hotel Newcastle - Formerly Jurys Inn
Newcastle upon Tyne, United Kingdom

Average review score: 7.9
- Positive section of review
  
  Lovely modern reception area, close to arena Bed was comfortable
- Negative section of review
  
  Bathroom was vile, old, grubby looking although clean. General room facilities Stairway up to rooms filthy worn carpets In room could hear talking in other rooms Disappointed in general when we had the impression we had a good deal on a modern hotel.
Reviewed: 19 April 2024 Stayed in March 2024

Zoe United Kingdom
From £125
Kings Arms
Egham, United Kingdom

Average review score: 8.9
- Positive section of review
  
  Very close to the Royal Holloway University
- Negative section of review
  
  The room that we rented, I’m a bit claustrophobic.
Reviewed: 19 April 2024 Stayed in April 2024

Alexandra Romania