1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We stayed in the loft. Such a comfy bed, beautiful room. Close to the airport for a super early check in. Food service was quick and the food was proper pub grub. Lovely bar area.
Negative section of review
Unfortunately the building is looking a little run down from the outside and some maintenance is needed in areas - for example paint work in bedroom and landing/stairs all need touching up. Carpet on the stairs very tired and worn. Garden didn’t look inviting but could be as only just hitting spring. Also comfy chairs in the bar were comfy but really need to be upholstered again.
Positive section of review
Breakfast very good.Bit apprehensive walking to Hotel from acton north.Reception staff,two young ladies were fantastic.Informative,pleasant and helpful.
Negative section of review
The single bed collapsed on top of my sister.Quiet dangerous!We informed staff that it needed attention.
Positive section of review
It was really bad drawers flew out across the room for no reason was ringing the hotel the other day for a complete refund
Positive section of review
Very friendly and helpful staff. Much period character. Good EV charging facilities.
Positive section of review
Great host he was nice and welcoming. The place was amazing and clean.
Positive section of review
Cleanliness and location was good. Parking was good
Negative section of review
1) Checking was difficult, they never asked for a deposit beforehand and when we tried to enter the property the code which i thought they sent didn't work, rang the company and they took 1 hour to sort and said the reason was that the deposit hadn't been paid, they should have asked for this before we went to the property. 2) music was coming from upstairs. 3) property was cold, electric heater was at the property bedroom one was so complicated to use and hardly worked and the other took all night to warm. Bathroom heater was on all night and didn't warm the bathroom, kids couldn't take a shower due to it being cold. Property has no central heating only electric heater which take so long.. 4) Taps were all loose.
Positive section of review
All the meals were great and well presented.
Negative section of review
No parking was available.
Positive section of review
Clean, excellent breakfast
Positive section of review
Everything!
Houghton Conquest, United Kingdom
Positive section of review
Perfect
Negative section of review
Nothing