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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The apartment was excellent - very warm and welcoming, smelt fresh and clean, and was indeed so. Everything needed to make a successful stay was provided for, and the little extra's like tea bags, milk and various toiletries. Lovely bed, very comfortable = good sleeps each night (no noise at all!) Brilliant view over Taf, with lots of boating/cycling activities around the river. Could not fault location, cleanliness and thoughtful extra's.
Negative section of review
I came by rail, so after a 3 hour journey, I did not appreciate the storm that met me when leaving the station, nor the walk down to Century Wharf ( could have taxi'd, but needed exercise after sitting for so long) No meet and greet, and struggled to find the correct office/reception, where I was handed an envelope, after asking apartment location, and told it was all in the envelope. Then experienced difficulty (still raining hard) in finding building/room, until a maintenance worker showed me where to go and how to access building etc., OK after that, just glad to get into the warmth of apartment.
Positive section of review
Location was great for London Bridge station and access to the Thames. We had three shows/ exhibitions to get to and this was in a great spot for all..Decor quirky and fun. Staff very helpful and friendly.
Negative section of review
Nothing to dislike..
Positive section of review
The staff were very helpful (car park query)and friendly who provided a good level of service The room was spotless and extremely comfortable especially the luxurious bathroom
Negative section of review
I felt the person who checked me in was a little distracted by another person in the office The second mornings breakfast was not at the same standard as the first (eggs over cooked and bacon hard)
Positive section of review
Near airport, but you need to walk a bit. Nicely decorated in the lobby. Seems like a rather new hotel.
Negative section of review
Very cold in the coridors, rather basic facility for 4 stars. Feels like it is oriented for one night guests. One towel was not very clean.
Positive section of review
Hotel room very clean and lovely river view. Meal in the evening was lovely, nice and hot and very nice
Negative section of review
Breakfast was a shambles, had to ask for everything we wanted as only one member of staff and had to wait for each individual cooked item as everything had run out. The food wasn't replenished quick enough and only 1 item at a time therefore by the time the other items had been put out other food was cold. However on checking out was refunded to account for poor breakfast
Positive section of review
Location, efficient and friendly staff, excellent breakfast, room quiet for sleeping.
Negative section of review
No complaints
Positive section of review
Been a few times now great hotel great staff everything you need for a wee vacation
Negative section of review
Having to leave 😕
Positive section of review
The pub was steeped in history & the breakfast was excellent
Negative section of review
As it is a old property the rooms were cold even with the heating on so we think they need to change the bed linen in the cold months to a warm fleecy type of sheets the one's on the bed were summer sheets and very cold
Positive section of review
Very comfortable and clean excellent breakfast
Negative section of review
Great room good location
Positive section of review
Very cosy room