Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Admiral Plaza Hotel
- “The staff was very polite and helpful.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

La Bella Vista
- “Very friendly and helpful owner. Very comfortable chalet. The breakfast was optional and contracted out. It was very good. Lovely setting in the countryside. Short drive to Urubici, where there are several restaurants. Also availability of meals by delivery.”
Canada

EXchange Hotel Vancouver
- “Very friendly Staff The Doorman are very friendly and always help with whatever you need. Rooms are always clean and Spacious. Great location, walking distance to coal harbor, the best restaurants, the mall and the Sky train. There's nothing bad to say about this hotel, I stay here for every work or personal trip to Vancouver. Check-ins are easy and efficient. They have all the amenities you need. A must stay in Vancouver. 5 star !”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Central Studio with AC-Wifi by HOSPI S1
- “A very nice modern studio in a very central location. The host was helpful and responsive. I can highly recommend”
Indonesia

Kastara Resort
- “Everything was perfect. Highly recommend this hotel. The food is one of the best in Bali.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

ART HOTEL Aomori
- “All amenities you would expect, the atrium Nobuto display is wonderful, the lunch buffet has a huge selection for a good price.”
Malaysia

Ipoh Tasek Family-Masjid Muhammadiah SY15
- “Comfortable and inviting, this place is very clean and reasonably priced. It provides a safe environment for children to play and hang out. Its location is convenient and easily accessible for dining options. We enjoyed our stay and will definitely choose this property again when we visit Ipoh.”
Netherlands

Postillion Hotel Amsterdam
- “The staff were all very helpful and friendly. The room was clean, quiet and comfy and loved the smart technology. Location was perfect, 7 minute walk to the metro station and just under 20 minutes train ride into Amsterdam centre.”
Poland

La Guitarra Hostel Gdańsk
- “Very well managed hostel. The staffs are very informative and friendly. Location is great to see old town area.”
Portugal

Mercearia da Vila
- “Gorgeous room very comfortable. Great breakfast and a bar downstairs”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Photohostel
- “Wonderful place to stay, definitely our favourite part of town. Such friendly owners and staff. Always so welcoming 😊 Photos are of the café at the Photohostel (great food and drink) and the local streets just outside.”
Turkey

Nisa Apart Sultanahmet
- “Good location hotel within walking distance of attractions”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £77
St Nicholas Hotel
Colchester, United Kingdom

Average review score: 7.7
- Positive section of review
  
  They went the extra mile to upgrade and decorate our room as we were staying there after our wedding party. We had the top floor room overlooking the high street on a massive balcony, and we could see the castle, town hall, and far beyond. It is a great location for the town centre and there is a lift if you have restricted mobility. The room itself had loads of room, and our bathroom had a separate bath and shower. Secure 24 hour access to the hotel as well, which is reassuring as it does not have a reception desk.
- Negative section of review
  
  Dur to being right in the town centre if you are looking for a peaceful night's rest over a weekend don't expect it until after 2am because there are noisy bars opposite. The windows are of good quality so do block out noise but if you are like me and like them open at night, if staying on a Friday or Saturday and you are not out partying yourself I'd take some ear plugs!
Reviewed: 18 April 2024 Stayed in March 2024

Patricia United Kingdom
From £119
House of Gods Royal Mile
Edinburgh, United Kingdom

Average review score: 8.4
- Positive section of review
  
  We stayed when going to see Hamilton and it was a 5 minute walk to the theatre. The staff were fantastic. Really friendly and helpful and nice to chat to. The room was cosy and the bed was really comfy. I loved having breakfast in bed in the morning, that felt indulgent. And I was he milk and cookies at bedtime was a really nice touch.
- Negative section of review
  
  There was nothing I didn't like. We booked a cabin room and it was really quite small, difficult for 2 people trying to get ready at the same time. But overall the hotel is lovely, the decor beautiful and good value for money for where it is located.
Reviewed: 18 April 2024 Stayed in April 2024

Laura United Kingdom
From £80
Kittiwake House
Port Erin, United Kingdom

Average review score: 8.2
- Positive section of review
  
  It’s a good family size apartment and comfy just in front of the sea.
- Negative section of review
  
  Didn’t like Electricity meters which make us pay. Which means you have to keep checking that you don’t run out of electricity and Gas. Given £20 upon arrival then you have to pay on top of that.
Reviewed: 18 April 2024 Stayed in April 2024

Pinal British Indian Ocean Territory
From £90
The Three Pickerels
Mepal, United Kingdom

Average review score: 8.9
- Positive section of review
  
  Truly, a fantastic hotel, will be staying again let me tell you.
- Negative section of review
  
  Parking can be an issue.
Reviewed: 18 April 2024 Stayed in April 2024

damon United Kingdom
From £208
Lowen
Newquay, United Kingdom

Average review score: 9.1
- Positive section of review
  
  The apartment is very comfortable , clean , amazing location .
- Negative section of review
  
  Nothing
Reviewed: 18 April 2024 Stayed in April 2024

Natalia United Kingdom
From £130
Idillic Two bed country cottage
Kirkby Thore, United Kingdom

Average review score: 9.3
- Positive section of review
  
  Comfortable, clean and everything you need for a lovely stay.
Reviewed: 18 April 2024 Stayed in April 2024

Mary United Kingdom
From £110
The Stanley
Penzance, United Kingdom

Average review score: 8
- Positive section of review
  
  Clean and tidy. Good view from room 3. Good breakfast
- Negative section of review
  
  Very compact room and even smaller bathroom. Uncomfortable, squeaky bed. Little on site parking
Reviewed: 18 April 2024 Stayed in April 2024

Paul United Kingdom
From £61
Serene Homes Sheffield, Private Ensuite Velux Room
Hillsborough, United Kingdom

Average review score: 9.7
- Positive section of review
  
  All facilities included including milk
- Negative section of review
  
  Hot water needs fix as the water coming through that tap looks all whitish.
Reviewed: 18 April 2024 Stayed in March 2024

Vinit India
From £35
New County Hotel & Serviced Apartments by RoomsBooked
Gloucester, United Kingdom

Average review score: 7.4
- Positive section of review
  
  Everything but the receptionist
- Negative section of review
  
  The receptionist.. She put on a teenage I don't care voice if you know what I mean.. She looked in her 30s it was bizzare.. (like omgggggggg... Reallllly)
Reviewed: 18 April 2024 Stayed in April 2024

Bobby United Kingdom
From £45
Edelweiss Guest House
Douglas, United Kingdom

Average review score: 8.7
- Positive section of review
  
  Plenty of it and very good
- Negative section of review
  
  All good
Reviewed: 18 April 2024 Stayed in April 2024

Melling United Kingdom