1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It was in a great location. Every member of staff gave excellent friendly service. Decor in bar area gave a warm relaxing feeling. Food was good
Negative section of review
Nothing
Positive section of review
Lovely lakeside place, good restaurant and very attentive staff. Modern and clean with lots of space in the room. Very good blackout curtains.
Negative section of review
The gym is part of a public gym across the road, not within the hotel. Hence it was quite full in the evening. The room has many LEDs that stay on all night (heating indicator/smoke detectors/ do not disturb sign) and don't achieve good darkness in the room.
Positive section of review
Excellent service by the staff and recommend the restaurant and spa areas, will definately be looking to book in the near future
Positive section of review
Staff lovely and friendly. Lovely clean apartments. Lovely food
Positive section of review
Great room, lovely staff, delicious meals & beautiful views
Newcastle upon Tyne, United Kingdom
Positive section of review
Location great..comfortable beds...great nights sleep
Positive section of review
Very clean apartment and great staff.
Brighton & Hove, United Kingdom
Positive section of review
Lovely and stylish Very comfy bed
Negative section of review
Nothing - it was lovely
Positive section of review
The decor and restaurant
Negative section of review
Room slightly tired. No hairdryer.