1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The whole team seemed to be working together to ensure that our stay was enjoyable. I found Tiana and Carys especially helpful nothing was to much trouble. Always smiling and helpful. A credit to the hotel. Also the lady behind the desk was extremely helpful but I have forgotten her name.
Negative section of review
Better selection at the desk eg= I needed paracetamol and they had run out. I had to leave the hotel to get some.
Positive section of review
The guy that worked on the hotel for fixing proplems were very polite and friendly. The resepsion and outside of the hotel looked really nice. One guy at the hotel in the resepsion was polite and friendly.
Negative section of review
The staff didnt look to happy and could have been a bit more friendly. It was a very bad smell some places in the hotel. The faucet was blocked and the walls were not nice as in the pictures, paint had started to fall of some places. The pillows was so hard to sleep on. For two days it was ok to stay but wouldnt stayed longer.
Positive section of review
Excellent position, we upgraded to a larger room with views of the river. Beautifully decorated throughout, the host were friendly and couldn't wish to stay in a lovelier place.
Negative section of review
Nothing.
Positive section of review
The house was great, as we were looking to book two hotel rooms as a family, so this house was much closer to London.and has good transport links into the centre of London.
Negative section of review
Nothing, as the house had everything we needed for our short stay.
Positive section of review
Breakfast was great. Rooms were immaculately clean. Highlight was the staff. They went above and beyond. Lovely ladies who couldn't do more for me.
Negative section of review
Carvery meat was lovely but... a couple more non veggie but not carvery menu options. Not a deal breaker, just a suggestion.
Positive section of review
- the venue and location are exceptional - the room and view were fabulous (NOT Bathroom)
Negative section of review
- the bathroom was horrendous ! It was a pink caravan plastic bathroom bolted into the corner of a lovely room ! Unfortunately I am not joking - on speaking with locals it appears the owner bought a batch bathrooms from a scrapped cruise ship !! Not what you would expect at these prices - don’t expect a hello or acknowledgement from reception staff at all, they are miserable.
Positive section of review
Staff excellent, reception and bar area quirky, fun. Bed big comfy, breakfast good.
Negative section of review
Nothing
Positive section of review
Location and friendly staff. Used this bar before and will return soon.
Negative section of review
N/A
Positive section of review
Food and how quiet relaxing my stay was
Negative section of review
Only thing I didn't like is where is it based as there isn't any other amenities around the area.