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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location was brilliant for local shops, pubs & restaurants. The character of the building was amazing and had retained lots of the old features. Parking is a real bonus in the middle of town. Fleur’s communication was very responsive after bringing a couple of very minor issues to her attention. Highly recommend
Positive section of review
The rooms are a bit tired but clean. There's no Wi-Fi in the rooms and you need to bring a hairdryer if your planning on washing your hair. That said it's worth a visit just for the food, good home cooking and served quickly and nice and hot.
Negative section of review
No hairdryer, no Wi-Fi in rooms
Positive section of review
Great location. Very clean. Had everything you needed. We used specifically for ease of access to stansted Airport, 3 mins away.
Positive section of review
Easy location, lovely helpful staff, great comfortable room, very clean and fresh.
Positive section of review
Location was great cosy and comfortable had everything we needed for our stay
Positive section of review
Superb all round. Well located and comfortable.
Positive section of review
The apartment was clean & tidy. Comfy bed
Negative section of review
Arrived at property at 8:30pm. Taxi driver had trouble locating the property entrance in the dark. And no indication of the actual address 14 Stanwell Road or that it was called Voyager apartments until the day after we arrived- too late. We didn’t even know if we were at the right address. Only with the assistance of residents from the apartments allowing us the connect to their wifi & one guy said that the same thing happened to a German couple 2 weeks earlier. We ended up getting into the apartment around 11:00pm. After a 28 hour flight from Australia - this was the last thing we needed to start our holiday. Thinking that we had nowhere to stay the night initially, my husband walked in the freezing night air to see if we could get alternate accommodation. We would have been totally screwed if not for the assistance from the residents. Definitely not acceptable. Also it would have been handy to know that taxis require a postcode to find the correct stanwell road (address). Another thing that would have been nice was some sort of welcome pack advising facilities close by. There was tea & coffee available but no milk or sugar and only 1 wine glass.
Positive section of review
Clean tidy excellent staff breakfast great
Negative section of review
Nothing
Positive section of review
Room.
Negative section of review
Nothing.