1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location is great and is right next to (not on) the waterfront and close to all the local amenities. Wayne, the proprietor, couldn't have been more helpful and accommodating, especially as our party, in total, equalled 12!
Negative section of review
There is no parking on site and parking on the street can be difficult at busy times. Be careful not to park on double yellows, the parking wardens are very active!
Positive section of review
The hotel Manager, Darren was a great host. The room was very clean, had great facilities and the food was exceptional. I had both dinner and breakfast and both meals were very tasty.
Negative section of review
Nothing
Positive section of review
The room was amazing, staff were very friendly and couldn't do enough for us. The breakfast was also really nice. Amazing views of catbells out of our window.
Negative section of review
Nothing.
Positive section of review
Comfortable bed and room, fantastic location on the River Ness with exceptional view. Host was lovely and helpful, communicated great also.
Negative section of review
Nothing to not like
Positive section of review
Great location to Cannon Street Station and within walking distance of key sites such as Bank, Monument, St Pauls, the river etc.
Negative section of review
No hot water on last day of checkout. Phoned reception and they couldn’t give me any information on when it would be fixed. No proactive communication to you in the room, I had to phone and find out what was going on. General maintenance in room - scratched furniture, springs from bed you can feel when you lie on it, cords on the window blinds are broken, water stains and wall damage from the water in the bathroom etc. Saw a mouse running under the reception desk when I was walking out one day
Positive section of review
Helpful staff, we decided last minute to stay over and had no chargers for our phone, they were more than happy to loam us one
Negative section of review
Unfortunately our shower didn't run hot, although we were only there for one night so didn't really bother us and didn't have a chance to query it with staff.
Positive section of review
Very nice shower. Comfortable bed. Clean and tidy room. Located in quiet neighbourhood. Walking distance to town centre.
Positive section of review
It was conveniently located. It also had quirky room decor, which was full of character.
Negative section of review
I had not appreciated (prior to arriving at ungodly o'clock after a 4-hour drive) that there is a late check-in charge. I have an unfavourable view of hidden charges because they skew comparison between similar properties at similar prices. The car parking situation is also quite challenging due to the volume of cars that are left at the car park by people who go on the cruises, and there are some tight spots to navigate in order to find a place to park.
Positive section of review
Beautiful host, the bed was like sleeping on a cloud. Great breakfast and great location.
Negative section of review
Nothing not to like about this one.
Positive section of review
Certainly a one off experience
Negative section of review
Quirky , friendly , love the names for the rooms