1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The apartment was spacious and excellent a real home from home especially with the dog.. Nice walks available close by and close to the lake. Apartment was warm and had a lovely big double bed. So peaceful at night. Parking turned out to also to be free as we got our own space.
Negative section of review
As said in other reviews the hotel and apartments are badly run down old fashioned and require refurbishment. It would cost millions. But the price to stay reflects this. Apartments are kitted out with very basic items. We were going to eat at the hotel but we had a change of mind after watching poor service, long wait times and old plates not being collected. Lazy barstaff. Even the lovely chap at checkin recommended eating down the road at the Farmers' arms instead!!
Positive section of review
Friendly and helpful staff, good breakfast, excellent food and service, great real ale brewed on the premises. Would recommend this place as a great place to stay.
Negative section of review
Nothing.
Positive section of review
The view of the Mersey river was just breath taking. The hotel was lovely and clean and well maintained right through from the reception, lift to our room.
Negative section of review
No dressing table in the room to sit do hair /makeup in front of a mirror .
Positive section of review
Ann was very welcoming, friendly & helpful. Very comfortable, I only stayed 1 night but wished I was staying longer.
Negative section of review
Nothing, the property was exceptional.
Positive section of review
There was a slight problem in the morning but the staff were excellent and resolved the issue. Excellent evening meal.
Negative section of review
The double bed was composed of 2 mattresses with a hard ridge in the middle of the bed
Positive section of review
It was a fabulous position with great views of the coast and close to town.Unique castle accommodation.
Newcastle upon Tyne, United Kingdom
Positive section of review
Excellent location, great rooms and wonderful staff what more could you ask for?
Negative section of review
Nothing
Positive section of review
Very comfortable beds. Staff welcoming and helpful. Good food.
Positive section of review
Comfortable, clean, friendly staff and a fantastic location!
Negative section of review
In the bathroom, the toilet seat was loose and there were big white stains on the floor.
Positive section of review
Most excellent full english